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The read tracking view is available in the right panel of the document, after it has been sent.

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What is tracked

EventDescription
Email deliveredThe email was sent to the recipient
OpenedThe recipient opened the document
PDF downloadThe recipient downloaded the document as a PDF
CommentThe recipient added a comment or replied in a thread
Access via public link is counted as anonymous.

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Sending activity

Above the recipient list, the Sending activity section follows the lifecycle of every email sent for the document — preparing, sent, scheduled, or failed delivery — along with reminders and the automatic lock.
From this section, open a scheduled email to edit or cancel it before it goes out. Schedule and reminders

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Identify non-readers

The view lists the status of each recipient. You can immediately spot those who have not yet opened the document.

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Follow up manually

From the tracking view, you can individually follow up with a recipient who hasn’t read.
To automate follow-ups, configure automatic reminders in the share view. Schedule and reminders