Skip to main content

Custom sender

This feature is available starting from the Pro plan.
By default, sharing emails are sent from the there.do address with your name. You can customise the display name and the reply-to email address. To configure a custom sender:
  1. In the share view, open the Sender section.
  2. Edit the display name and/or the reply-to address.
  3. If you enter a new address, a verification code is sent to it — you must have access to that inbox to confirm.
This option is particularly useful for teams who prefer to send from a shared address such as project@firm.com.

Automatic signature

This feature is available starting from the Pro plan.
A signature is automatically added to every sharing email. It includes your organisation’s logo. To customise the content:
  1. Open the Signature section in the share view.
  2. Edit the text as needed.
The signature is saved automatically and reused for future shares.
The logo shown in the signature is the one configured for your organisation. To change it, go to your organisation settings.

Automatic lock

You can automatically lock the document a set number of days after it is sent. Locking disables comments and any further edits to the document. To enable locking:
  1. In the share view, open the Lock section.
  2. Set the number of days after sending.
A locked document can never be unlocked, even by its creator. Check the delay before sending.

Guest access

By default, only invited recipients and members of your organisation can access the document, and they can comment on it. A dropdown at the bottom of the share view lets you choose how guests — recipients without a there.do account — can interact with the document:
OptionDescription
Guests can view and commentGuests can read the document and leave comments
Guests can view without commentingGuests can read the document but cannot comment
Anyone with the link can viewThe document becomes accessible to anyone who has the link
Once Anyone with the link can view is selected:
  • The Copy link button generates a shareable public link.
  • The Share on WhatsApp button sends it directly via WhatsApp.
  • People without a there.do account are counted as anonymous in read tracking.