Replies to a share email

When you share a document by email, each recipient replies from their own mailbox. With Reply all, their reply and its attachments are posted as a comment next to the document and emailed to every recipient, so nothing gets lost in an inbox.

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Choose where replies go

The email tells each recipient where their reply goes and who else received it.

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A reply becomes a comment

Each share email gets its own public thread in the Comments panel, titled with the email’s subject. A reply is posted under the name of the recipient who wrote it:

• The quoted history of the email is removed: only the new message is kept.
• Every attachment becomes a file of the comment. Small inline images, such as signature logos, are left out.
• When someone the email was forwarded to replies, the comment shows « via » and their address.

The thread is public: everyone who can read the document sees the replies.

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Everyone is kept in the loop

Each reply is emailed to the other recipients of the share email and to you. Replying to that email posts the answer in the same thread. Each email has a link to stop receiving the replies. Out-of-office replies are never posted: they are forwarded to you only, once per recipient.

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Add a reply’s file to the annexes

In the Comments panel, open the … menu of a file and click Add to annexes. The file joins the document’s attachments, for everyone who reads it.

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