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Each message sent to the there WhatsApp bot creates a private note in your organization, with the status To do. Messages sent within the same hour are automatically grouped into a single note.

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Prerequisites

Your phone number must be verified on your there account. Without a verified number, the bot cannot link your messages to your account.

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Enable WhatsApp import

1

Open the import dialog

In the Notes tab, click Import in the header, then select WhatsApp.
2

Verify your phone number

Your verified numbers are listed in the dialog. If none appear, click Verify my number to add one from your profile.
3

Scan the QR code

Scan the QR code to open a conversation with the bot. Send your first message to get started.QR code to start conversation

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How messages become notes

Each message you send adds to a note in there:
  • Your text is appended to the note.
  • Photos and their captions are inserted directly into a gallery.
  • Audio messages are converted into independent audio notes (With transcript et summary)
  • Video, and document files are not supported at this time.
Consecutive messages are grouped into the same note. After one hour without a message, the next one creates a new note.

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Commands

Send a command in the WhatsApp conversation to control the bot’s behavior.
CommandEffect
/orgLists your available organizations
/org nameSets the default organization for note creation
/new or /nouveauStarts a new note on the next message instead of updating the last one
/help or /aideShows help

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Filter notes received via WhatsApp

In the notes list, open the filters and select Source → WhatsApp to show only notes created from WhatsApp.