# Account sign-in and security
Source: https://docs.there.do/account/data-and-security
Manage your password, security keys, active sessions, and account deletion.
Access these settings by clicking your avatar at the bottom left of the sidebar, selecting **Manage account**, then opening the **Security** tab.
## Password
By default, There uses passwordless authentication: a magic link or a verification code is sent to your email each time you sign in. This is the recommended method.
You can set a password if needed, but it is not required and may reduce account security compared to magic links.
## Security keys
Add a security key saved in your browser or on a compatible device (passkey) for an additional layer of protection.
1. In the **Security** tab, scroll to **Security keys**.
2. Click **Add security key**.
3. Follow the browser prompt to register your device.
Once added, the key can be required alongside your usual sign-in method.
## Active sessions
The **Active devices** section lists all devices currently signed in to your account. Each entry shows the browser, operating system, and approximate location.
To sign out a device remotely:
1. Find the device in the list.
2. Click the menu next to it.
3. Select **Sign out**.
This is useful if a device is lost or stolen.
## Delete your account
Deleting your account is irreversible. All your personal data will be permanently removed.
The option to delete your account is available at the bottom of the **Security** tab. You will be asked to confirm before the deletion is processed.
# Preferences
Source: https://docs.there.do/account/preferences
Choose your preferred appearance for the There interface.
Access these settings by clicking your avatar at the bottom left of the sidebar, selecting **Manage account**, then opening the **Preferences** tab.
## Appearance
Select the display theme:
| Option | Behaviour |
| - | - |
| **Light** | Always use the light theme |
| **Dark** | Always use the dark theme |
| **System** | Follow your operating system setting automatically |
The preference is saved to your account and applies across all devices where you are signed in.
To quickly change your appearance, click your avatar at the bottom left of the sidebar and select **Appearance**.
# Profile settings
Source: https://docs.there.do/account/profile-settings
Update your avatar, display name, email addresses, and connected accounts.
## Update your profile
1. Click on your avatar at the bottom left of the sidebar.
2. Select **Manage account**.
3. Go to the **Profile** tab.
From here you can:
* Upload or replace your profile picture
* Remove your avatar
* Edit your first and last name
## Email addresses
You can add multiple email addresses to your account. All of them can be used to sign in.
1. In the **Profile** tab, scroll to **Email addresses**.
2. Click **Add email address**.
3. Enter the address and confirm via the verification link sent to that inbox.
To remove an address, click the menu next to it and select **Remove**. You cannot remove the primary address without setting another one as primary first.
## Connected accounts
If you signed in with a third-party provider (Google, Apple, Microsoft), it appears under **Connected accounts**. You can connect additional providers or disconnect existing ones from the same section.
# Security and privacy
Source: https://docs.there.do/account/security-and-privacy
Understand how There protects your data, where it is hosted, how AI is used, and which access rules apply.
There is a mobile app for field notes, with built-in photo capture, and a web app for writing documents, integrating collected notes, and sending them to clients.
This page summarizes how There handles security, privacy, hosting, AI, and access rights.
## Key points
Documents, files, media, and core processing are mainly hosted in Europe,
with some global services required to operate the product.
A note is private by default, except for guest users, whose notes are
automatically shared with the organization.
By default, documents are visible to organization members with the `admin`
and `member` roles.
AI features are optional. Customer data is not used to train AI models.
## Data hosting
There stores and processes its core data in Europe. The application database is stored in Frankfurt, Germany.
There uses Cloudflare for the web frontend, network security, serverless execution, and some infrastructure processing. Some services required to operate the product, such as authentication or certain AI features, may involve processing outside the European Union with the associated contractual safeguards.
## Infrastructure, encryption, and access
There uses Cloudflare Workers to run part of the application on demand, without maintaining dedicated servers that stay active 24/7. Resources automatically adjust to the actual activity of the service.
This approach limits permanently provisioned resources when load is low. It also supports a more resource-efficient infrastructure: less unused capacity, and more resources allocated only when they are needed.
It also improves performance. When you connect to There, some requests may go through servers close to your location to reduce latency. For a user in France, this can include Paris, Lyon, Marseille, Bordeaux, or nearby European points of presence such as Amsterdam, Brussels, Frankfurt, London, Madrid, or Milan.
Traffic between your browser and There is encrypted in transit via HTTPS. Data is encrypted at rest by the hosting services used by There.
## Service continuity and SLA
There defines recovery commitments around two indicators:
* **RTO (Recovery Time Objective)**: maximum recovery time of 48 hours.
* **RPO (Recovery Point Objective)**: maximum data loss of 24 hours.
There does not publish a standard availability percentage. [status.there.do](https://status.there.do/) shows observed availability over the last 90 days, incidents, planned maintenance, and post-incident reviews.
Maintenance, incidents, and restorations are handled with the support of the managed services used by the infrastructure and the technical team's internal procedures.
## Data backups
The application database supports point-in-time restore to the minute over the last 7 days.
Snapshots are also retained on the following schedule:
* daily snapshots at 00:00 UTC, retained for 30 days;
* Monday snapshots, retained for 5 weeks;
* snapshots from the 1st day of the month, retained for 1 month.
## AI, transcription, and models
AI features are optional. You can use There to create, organize, and share notes or documents without using AI features.
For audio transcription, the audio file is sent to a transcription service hosted in Europe. The transcribed text may then be sent to an AI model to produce a summary or generated content.
For other AI features, There uses models from OpenAI, Anthropic, Google, and Mistral AI. Only the data required for the request is sent to the provider.
This feature is available starting from the [**Team** plan](/billing/plans/index).
### Choose the AI model
Select the model used for a request from the available OpenAI, Anthropic,
Google, and Mistral AI models.
See [AI model compliance and environmental impact](/features/document/ai/model-compliance) to compare suggested uses, GPAI Code commitments, and available EcoLogits estimates.
Customer data is not used to train AI models.
## Export, customer backups, and reversibility
You can request access, export, correction, or deletion of your data by contacting the support team.
For full reversibility, There can prepare an export of the data linked to an organization within 30 days. This export contains raw data in JSON and the associated files.
Some exports are available directly in the app. You can download images from a gallery as a ZIP file, copy and paste a note's content, download its audio file, and retrieve its transcription. PDF download availability is listed in the [plan comparison](/billing/plans/index).
You can also connect There to a DMS to automate part of your customer backups. See [DMS integrations](/features/sharing/integrations/index) for the available options.
Historical data linked to attendance, task, and progress blocks is not
available for export today.
Some actions are also available in the app, such as deleting an account or organization from settings.
## Data ownership and use
Content created or imported into There remains the customer's property: notes, documents, photos, audio files, transcriptions, and other content.
There uses it only to provide the service: storage, sync, transcription, AI on request, sharing, support, and security. There does not sell customer data and does not use it to train AI models.
## Product quality and change tracking
There ships continuous updates, several times a day when needed, to fix issues reported by customers quickly.
Users can track changes and service status through:
* public documentation on [docs.there.do](https://docs.there.do);
* a public [product changelog](https://www.there.do/changelog), updated every week;
* a [service status page](https://status.there.do/) for incidents, planned maintenance, and post-incident reviews;
* live chat, assisted by AI to answer common questions quickly, with the There team taking over whenever needed and a response time that is generally within the same business day.
To open live chat, move your mouse near the left edge if the menu is hidden,
click your avatar at the bottom left, then select **Support** → **Contact
us**.
## FAQ
There data is mainly stored in Europe.
The application database is stored in Frankfurt, Germany. There also uses Cloudflare for the web frontend, network security, serverless execution, and some infrastructure processing.
Some services required to operate the product, such as authentication or certain AI features, may involve processing outside the European Union with the associated contractual safeguards.
The mobile app can work offline for field note-taking.
Sync, transcription, AI features, document storage, media, PDF generation, and sharing then use There's cloud infrastructure.
Traffic with There uses HTTPS. Data is encrypted at rest by the hosting services used.
There also uses Cloudflare for the web frontend, network security, and serverless execution.
There uses Dependabot to monitor dependencies and receive security alerts. Dependency updates are reviewed regularly.
To report a vulnerability, contact [hello@there.do](mailto:hello@there.do) with a description, reproduction steps, and potential impact.
No. Customer data is not used to train AI models.
No. AI features are optional.
You can create and manage notes or documents manually. When you use an AI feature, only the data required for the request is sent to the selected provider.
Yes. There stores audio files and transcripts after transcription because they remain accessible in the web and mobile apps.
The audio recording remains private to the user who created it. It is not accessible to other organization members.
A note is private by default: only its author can see it.
Special case: for a guest user, a new note is automatically created with **Organization** visibility to simplify field collection.
Documents are visible by default to organization members with the `admin` and `member` roles.
To manage access, see [Note visibility and sharing](/features/notes/visibility-sharing) and [Visibility and permissions](/features/document/visibility-and-permissions).
You can request access, export, correction, or deletion by contacting [hello@there.do](mailto:hello@there.do).
For a full organization export, There can provide raw data in JSON and the associated files within 30 days.
You can also export a document as a PDF, download images from a gallery as a ZIP file, copy and paste a note's content, download its audio file, and retrieve its transcription. To automate customer backups, see [DMS integrations](/features/sharing/integrations/index).
There syncs data with its cloud infrastructure so it remains available from the web and mobile apps.
The application database supports point-in-time restore to the minute over the last 7 days. Daily snapshots are retained for 30 days, Monday snapshots for 5 weeks, and snapshots from the 1st day of the month for 1 month.
To reduce data loss risk at the organization level, use exports, DMS integrations, access rights, SSO, active sessions, and deletion settings available in the app.
There supports email sign-in, Google Sign-In, and Microsoft Sign-In.
Organization SSO, including SAML, can be enabled on request. [Automatic domain-based invitation](/getting-started/organisation/members-and-guests#automatic-domain-based-invitation) also helps route new sign-ups to the right workspace after the organization's domain has been verified.
Documents are visible by default to organization members with the `admin` and `member` roles, while guests cannot see documents by default.
For notes, a note is private by default, except for guest users whose new notes are created with **Organization** visibility.
See also [Members and guests](/getting-started/organisation/members-and-guests), [Note visibility and sharing](/features/notes/visibility-sharing), and [Visibility and permissions](/features/document/visibility-and-permissions).
Yes. There defines an RTO of 48 hours and an RPO of 24 hours.
RTO is the maximum recovery time. RPO is the maximum data loss in case of an incident.
There does not publish a standard availability percentage. [status.there.do](https://status.there.do/) shows observed availability over the last 90 days, incidents, planned maintenance, and post-incident reviews.
If your organization needs specific contractual commitments, contact [hello@there.do](mailto:hello@there.do).
Notes, documents, photos, audio files, transcripts, and other content you create or import into There remain your data.
There uses them to provide the service: storage, sync, transcription, content generation, sharing, support, and security. There does not sell your data, and customer data is not used to train AI models.
Use named accounts, avoid shared accounts, and remove access for people who no longer need There.
Enable SSO for your organization when relevant, configure [automatic domain-based invitation](/getting-started/organisation/members-and-guests#automatic-domain-based-invitation) to prevent users from joining the wrong organization, monitor active sessions, use security keys when available, and check note visibility before sharing.
For field guests, remember that their new notes are automatically shared with the organization.
There is built mainly with TypeScript, in a monorepo setup that allows part of the code to be shared between the web app and the mobile app.
The web app uses React, Next.js, and Cloudflare Workers. The mobile app uses Expo and React Native.
There does not expose a general public API today.
Some integrations already exist for business workflows, including DMS integrations. See [DMS integrations](/features/sharing/integrations/index) or contact [hello@there.do](mailto:hello@there.do) to discuss a specific need.
Yes, on request.
There can deploy open models through Cloudflare, since the AI infrastructure uses Cloudflare Gateway.
No. It is not available as a private cloud or on‑premises deployment today.
Yes. There supports Google Sign-In and Microsoft Sign-In.
Organization SSO, including SAML, can be enabled on request. Contact [hello@there.do](mailto:hello@there.do) to set it up.
There is a French company and the application's main data is hosted in Europe.
For GDPR requests, contact [hello@there.do](mailto:hello@there.do) with your organization name and the nature of the request.
## Related
Review the terms that apply to using There.
Review how There collects, uses, and protects personal data.
Manage sign-in methods, security keys, active sessions, and account
deletion.
# Cancel your subscription
Source: https://docs.there.do/billing/billing/cancel-subscription
Cancel a paid There subscription and understand what happens to your content and features.
Only an organization admin can cancel the organization’s subscription.
## Cancel the subscription
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
5. Open the subscription settings, choose the cancellation option, and confirm.
Cancellation takes effect at the end of the current paid billing period. The organization keeps its paid plan until that date and is not charged for a new period. Payments already made are not refunded.
## What happens after cancellation?
At the end of the paid period, the organization moves to Free.
* Existing documents and notes remain accessible and editable.
* The organization receives the Free monthly document allowance.
* Features not included in Free are disabled. This includes PDF document export.
* Documents in the Trash remain subject to the normal 30-day permanent-deletion period.
If you use Business team folders, move the documents you need out of those
folders before the paid period ends. Team folders and the documents left
inside them become inaccessible after the downgrade, including to admins. They
cannot be moved afterward unless access to the feature is restored.
Cancelling a subscription does not delete the organization or its accessible content. You can subscribe to a paid plan again later from **Settings → Plans**.
# Change your plan
Source: https://docs.there.do/billing/billing/change-plan
Understand when upgrades and downgrades take effect and how they affect your document allowance.
An organization admin can change the organization’s plan from **Settings → Plans**.
## Upgrade your plan
An upgrade takes effect immediately.
* The higher monthly document allowance is available as soon as the upgrade is confirmed.
* The features included in the new plan are enabled immediately.
* You are charged a prorated amount for the remainder of the current billing period.
For example, if you upgrade from Pro to Team halfway through the billing period, the Team allowance and features become available immediately. The invoice covers only the remaining portion of that period at the higher plan.
## Downgrade your plan
A downgrade takes effect at the end of your current paid billing period. Until then, you keep your current plan, features, and allowance. The lower document allowance begins with the next period.
Existing documents and notes remain accessible and editable after the downgrade, except for content that depends on a feature no longer included in the new plan. For example, PDF document export is not available on Free.
Before downgrading from Business, move every document you need to keep using
out of team folders and into the organization. When the downgrade takes
effect, team folders and the documents left inside them become inaccessible,
including to admins. They cannot be moved afterward unless access to the
feature is restored.
## Switch between monthly and annual billing
Monthly and annual subscriptions include the same features and monthly document allowance for the selected plan. Annual subscriptions are paid in full for 12 months and offer a lower equivalent monthly price. The document allowance still renews monthly.
Open the billing portal from **Settings → Plans → Manage billing and payments** to review the available change and its effective date before confirming it.
## If you are already at the document limit
Upgrading immediately gives the organization the allowance of the new plan. There are no automatic overage charges and no one-time document packs.
See [Document allowance and usage](/billing/plans/allowance-and-usage) for details.
# Resolve a failed payment
Source: https://docs.there.do/billing/billing/failed-payment
Update your payment method during the 15-day grace period after a failed There subscription payment.
A payment can fail for several reasons: an expired, capped, blocked, or stopped card, insufficient funds, a rejected or revoked SEPA direct debit, or a refusal by your bank. Whatever the reason, There grants a 15-day grace period before the organization is marked or warned as unpaid.
## Update the payment method
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
5. Add a valid payment card and set it as the default payment method.
Check the billing portal and the billing contact’s email for information about the failed invoice and any payment retry.
## During and after the grace period
Any invoice that has been issued remains due. Neither a failed payment, nor repeated failures, nor stopping a card payment or a direct debit, nor removing the stored payment method cancels the subscription. Use [Cancel your subscription](/billing/billing/cancel-subscription) if you do not want it to renew.
After 15 days, the organization may be marked or warned as unpaid. Any resulting account status or access change is communicated in the product or by email. To resolve the invoice or confirm the organization’s status, contact [hello@there.do](mailto:hello@there.do).
This page does not guarantee continued access after the grace period. Resolve
the failed payment as soon as possible to avoid an interruption.
See [Cancel your subscription](/billing/billing/cancel-subscription) if you intended to end the paid plan.
# Billing
Source: https://docs.there.do/billing/billing/index
Manage your There subscription, invoices, payment method, and billing details.
Billing is managed at the organization level. An organization admin can change the plan and access the billing portal.
## Open the billing portal
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
From the billing portal, you can view invoices, update your payment method, change your billing details, or cancel your subscription.
## What would you like to do?
Upgrade immediately or schedule a downgrade for the end of your current
billing period.
Find and download invoices issued for your organization.
Replace the card used to pay for your subscription or ask about bank
transfer.
Learn when cancellation takes effect and what happens to your content.
Add your billing details and understand how taxes are applied.
Update your payment method during the 15-day grace period.
## Monthly and annual billing
Monthly and annual subscriptions include the same plan features and monthly document allowance. An annual subscription is paid in full for 12 months and offers a lower equivalent monthly price. Your document allowance still renews every month on your subscription anniversary date.
Prices shown on There’s pricing page exclude taxes. Applicable taxes are
calculated from your billing information.
To compare plans and document allowances, see [Plans and pricing](/billing/plans).
# View and download invoices
Source: https://docs.there.do/billing/billing/invoices
Find invoices for your There organization and update the details used on future invoices.
An invoice is issued for each billing cycle and sent to the billing email associated with the subscription. Organization admins can also retrieve invoices from the billing portal.
## Download an invoice
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
5. Open the invoice history and select the invoice you want to view or download.
## Update invoice details
Billing details and VAT information can be updated in the billing portal. Changes apply to future invoices; they do not automatically alter invoices that have already been issued.
If an issued invoice contains incorrect information, contact [hello@there.do](mailto:hello@there.do) with the organization name, invoice number, and correction required.
An invoice that has been issued remains due. Updating your billing information
or payment method does not cancel it.
See also [VAT and taxes](/billing/billing/vat) and [Update your payment method](/billing/billing/payment-method).
# Update your payment method
Source: https://docs.there.do/billing/billing/payment-method
Change the payment card or SEPA direct debit used for your There subscription, or ask about paying by bank transfer.
Organization admins can update the payment method used for the subscription.
## Update a payment card
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
5. Add or replace the payment card and set it as the default payment method.
The new default payment method is used for future subscription payments. If a payment has already failed, see [Resolve a failed payment](/billing/billing/failed-payment).
## Pay by SEPA direct debit
SEPA direct debit is available in self-service, alongside card payment.
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
5. Enter the account holder's name and IBAN, accept the SEPA mandate shown on the page, and set it as the default payment method.
Accepting the mandate on the page is what signs it. There is no form to print or sign by hand.
Each instalment is then debited from the account covered by the mandate, and you are notified before each debit. Keep the mandate valid and the account funded for as long as the subscription runs. If your bank details change, update them before the next due date.
You can revoke the mandate at any time, with us or with your bank. Revoking it stops future debits, but it does not cancel your subscription and does not clear an invoice that has already been issued. To end the subscription, use [Cancel your subscription](/billing/billing/cancel-subscription). A rejected direct debit is treated as a [failed payment](/billing/billing/failed-payment).
## Pay by bank transfer
Bank transfer is available for Business and Enterprise subscriptions. Contact [hello@there.do](mailto:hello@there.do) before subscribing so the team can confirm the billing terms and set up the payment method.
Bank transfer is not a self-service payment option for Free, Pro, or Team
subscriptions. Card payment and SEPA direct debit are available on every
paid plan.
# VAT and taxes
Source: https://docs.there.do/billing/billing/vat
Understand tax-exclusive prices and add VAT and billing information to your There subscription.
Prices shown on There’s pricing page exclude taxes. Any applicable VAT or other tax is calculated from the billing information associated with the organization.
## Add or update billing information
1. Select your organization in the top-left corner.
2. Open **Settings**.
3. Select **Plans**.
4. Click **Manage billing and payments**.
5. Update the legal name, billing address, and VAT number where applicable.
Changes apply to future invoices. They do not automatically alter an invoice that has already been issued.
## Correct an issued invoice
If an issued invoice contains incorrect billing or VAT information, contact [hello@there.do](mailto:hello@there.do) with the organization name, invoice number, and correction required.
The amount and tax treatment shown at checkout are based on the billing
information provided there. Make sure those details are complete before
confirming the subscription.
# Document allowance and usage
Source: https://docs.there.do/billing/plans/allowance-and-usage
Understand how the shared monthly document allowance renews, how to track it, and what happens when it is reached.
Every plan includes a monthly document allowance shared by the entire organization. It is not multiplied by the number of users.
## Allowance by plan
| Plan | Documents per month |
| - | -: |
| Free | 5 |
| Pro | 15 |
| Team | 100 |
| Business | 250 |
For current prices and the full feature comparison, see [Pricing](https://www.there.do/pricing).
## Shared across the organization
Every document created or restored by a member is deducted from the same allowance. There is no individual quota and no charge per member, guest, or recipient.
Adding people may cause the shared allowance to be used faster, but it does not change the subscription price.
## Monthly renewal date
The allowance renews every month on the anniversary date of the original subscription. If the subscription started on September 12, a new allowance becomes available on the 12th of every month.
Unused documents do not roll over to the next cycle.
An annual subscription is paid upfront for twelve months, but the document
allowance still renews monthly. The twelve monthly allowances are not granted
at once.
## Track usage
When the organization reaches 80% of its allowance, an indicator appears in the navigation. It shows the number of documents used against the plan limit and includes activity from all members.
## When the allowance is reached
At 100%, the organization cannot create or restore another document. No automatic overage is charged.
You can still:
* view, edit, share, and sign existing documents;
* add recipients and attachments;
* use text, photo, and voice notes;
* use transcription and AI enhancements.
To create another document, either wait for the monthly renewal, free a unit by moving an active document to Trash, or upgrade to a plan with a higher allowance.
## Increase the allowance
There does not sell one-time document packs and does not charge automatic overages. Upgrading is the way to increase the included volume.
An upgrade takes effect immediately. The higher allowance and included features become available at once, and the price difference is charged on a prorated basis for the remaining billing period.
See [Change your plan or billing cycle](/billing/billing/change-plan).
# How documents are counted
Source: https://docs.there.do/billing/plans/document-counting
Learn which actions use a document and how drafts, imports, duplicates, Trash, and restoration affect your allowance.
A document uses one unit from your organization’s allowance as soon as it is created. It does not need to be published or shared to count.
## Actions that use one document
Each of these actions creates a new document and uses one unit:
| Action | Documents used | Why |
| - | -: | - |
| Create a blank document | 1 | A new document is created immediately |
| Create from a template | 1 | The result is a separate document |
| Import a Word file | 1 | There creates a document before importing the `.docx` content |
| Duplicate a document | 1 | The duplicate is a separate document |
| Use **Create next** | 1 | The follow-up is a new document linked to the previous one |
| Restore a document from Trash | 1 available unit | The restored document returns to the active allowance |
A draft counts. If you want to collect information before creating the final
report, use notes: text, photo, and voice notes are unlimited.
## Actions that do not use another document
Once a document exists, you can do the following without counting it again:
* edit or enrich its content;
* add notes, photos, attachments, or recipients;
* share it again;
* collect comments or signatures;
* lock it;
* export it as a PDF on Pro and above.
There does not charge for revisions or versions of the same document. A new unit is used only when a new document is created or restored.
## Trash and restoration
Moving a document to Trash immediately removes it from the allowance. The document remains recoverable for 30 days.
To restore it, the organization must have at least one available unit. The restored document then uses that unit. If the allowance is full, delete another active document, wait for the monthly renewal, or upgrade before restoring.
After 30 days in Trash, the document is permanently deleted and can no longer be restored.
There has no archive status for documents. Locking a document prevents editing
but does not remove it from the allowance.
## Examples
### Prepare a weekly report
Editing last week’s report does not use another document. Duplicating it or selecting **Create next** creates this week’s report and uses one unit.
### Import an existing report
Creating a document and importing a Word file uses one unit in total. The import itself does not use an additional unit.
### Restore a deleted report
If your organization has 2 units available, restoring a report from Trash leaves 1 unit available. If no unit is available, restoration is blocked until allowance becomes available.
See [Document allowance and usage](/billing/plans/allowance-and-usage) for renewal and limit rules.
# Subscription plans
Source: https://docs.there.do/billing/plans/index
Choose a There plan based on your monthly document volume and the features your organization needs.
There is priced by the number of documents your organization creates, not by the number of people who use it. Members, guests, and recipients do not add seats or increase the subscription price.
For current prices, see the [pricing page](https://www.there.do/pricing).
## One allowance: created documents
A document uses one unit when it is created. Notes, photos, voice recordings, transcriptions, and AI enhancements do not use documents and are unlimited on every plan.
The allowance is shared across the organization. A document created by any member is deducted from the same monthly allowance.
See what uses a document, what does not, and how Trash and restoration
affect the allowance.
Understand renewal dates, shared usage, alerts, and what happens at the
limit.
## Compare plans
| Feature | Free | Pro | Team | Business |
| - | -: | -: | -: | -: |
| Documents per month | 5 | 15 | 100 | 250 |
| Members, guests, and recipients | Unlimited | Unlimited | Unlimited | Unlimited |
| Notes, photos, recordings, and transcriptions | Unlimited | Unlimited | Unlimited | Unlimited |
| PDF export | — | ✓ | ✓ | ✓ |
| Remove There branding | — | ✓ | ✓ | ✓ |
| Create next | — | ✓ | ✓ | ✓ |
| Email signature | — | ✓ | ✓ | ✓ |
| AI·there | — | — | ✓ | ✓ |
| Choice of AI model | — | — | ✓ | ✓ |
| Document and note templates | — | — | ✓ | ✓ |
| Team folders with external guests | — | — | — | ✓ |
| Outlook, OneDrive, and DMS connectors | — | — | — | ✓ |
| Enterprise SSO | — | — | — | ✓ |
Free and Pro use the AI model selected by There. Team and Business let you
choose among the available models. AI use does not create a separate credit
allowance.
## Choose by document volume
* **Free** is a permanent plan for occasional use. It includes 5 new documents per month and unlimited notes.
* **Pro** is suited to a few sites followed every week. It adds PDF export, Create next, email signature, and removal of There branding.
* **Team** is designed for an agency or team producing up to 100 documents per month. It adds AI·there, templates, and AI model choice.
* **Business** supports larger volumes and collaboration across companies. It adds team folders, external guests, connectors, and advanced administration features.
The number of sites shown on the pricing page is an estimate to help you choose. It is not a technical limit. An organization may follow more sites that produce fewer documents, or fewer sites that produce more.
## Enterprise
Enterprise is for deployments that require a tailored volume, rollout, or level of support. A project may include a pilot, team training, document migration, custom connectors, and a dedicated project manager. The exact scope and price are defined in a quote.
Contact [hello@there.do](mailto:hello@there.do) to discuss your deployment.
## View or change your plan
1. Select your organization in the top-left corner.
2. Open **Settings → Plans**.
3. Review the active plan or choose another one.
See [Change your plan or billing cycle](/billing/billing/change-plan) before upgrading or downgrading.
## Start with Team access
Every new organization starts with 14 days of Team access. No credit card is required, and there is no automatic charge. If you do not subscribe, the organization moves automatically to Free.
[Learn how the first 14 days work](/billing/plans/team-access).
# Startup discount
Source: https://docs.there.do/billing/plans/startup-discount
Get 50% off an annual There plan for one year if your company is less than two years old.
Young companies can receive 50% off any annual There plan for one year.
## Eligibility
Your company must:
* have been incorporated less than two years ago;
* choose an annual plan;
* provide a document showing the incorporation date.
The discount runs for one year from activation.
## Apply
Email [hello@there.do](mailto:hello@there.do) with:
* the name of your company and There organization;
* proof of the incorporation date, such as a registration certificate;
* the annual plan you intend to use.
After verification, the team sends you a discount code. Apply it at checkout or in the billing portal before confirming payment.
An annual subscription is paid upfront. The document allowance still renews
every month.
## Education projects
There does not currently publish a standard Education program. Education projects are reviewed case by case. Email [hello@there.do](mailto:hello@there.do) from an address linked to the institution and describe the organization, intended use, and expected duration.
See [Subscription plans](/billing/plans) and [Billing](/billing/billing) for the standard conditions.
# Free and the first 14 days of Team access
Source: https://docs.there.do/billing/plans/team-access
Learn what new organizations can use during their first 14 days and what happens when they move to Free.
Every new organization automatically starts with 14 days of Team access. This lets you use Team features in real work before deciding whether to subscribe.
No credit card or activation is required to start. You are not charged automatically at the end.
## During the first 14 days
Your organization can use Team features, including:
* up to 100 documents per month;
* unlimited members, guests, recipients, and notes;
* PDF export and Create next;
* AI·there and AI model choice;
* document and enhanced note templates;
* getting-started support.
The access period begins when the new organization is created.
## At the end of the 14 days
If you have not selected a paid plan, the organization moves automatically to Free. Free has no time limit and includes 5 new documents per month.
Your documents and notes remain accessible and editable. Features not included in Free are turned off, including document PDF export, Create next, templates, AI·there, and AI model choice.
Moving to Free does not delete your content and does not create a charge.
## Subscribe during or after Team access
An organization admin can choose a paid plan at any time:
1. Select the organization in the top-left corner.
2. Open **Settings → Plans**.
3. Choose the plan and billing cycle.
4. Confirm payment.
If you subscribe after moving to Free, the paid features become available again when the subscription is activated.
See [Subscription plans](/billing/plans) to compare the included volumes and features.
# Changelog
Source: https://docs.there.do/changelog
New features, improvements, and fixes in There.
## Company icons in the Attendance block
Attendance groups can now show the icon of their company, retrieved automatically from the website of the contacts' email domain. You can also upload your own image or pick an icon from the library. Company icons are on for new Attendance blocks. In existing blocks they stay off, so documents already sent keep their look: open **Options** in the block and turn on **Company icons**. [Learn more](/features/document/blocks/attendance#company-icons)
### AI governance
Organization admins on the Business plan can now choose which AI models members may use, for example to keep only Mistral Large 4. A disabled model is never used, even when another one is unavailable, and at least one model must stay enabled. Open **AI governance** in the organization settings. [Learn more](/features/document/ai/space-bar#choose-the-models-your-organization-allows)
### Improvements
* Highlight colors are stronger, for highlighted text and labels, in light and dark mode
* Lock the previous document when creating the next one, from the **Create next** dialog. [Learn more](/features/document/create-next)
* New models: Claude Haiku 5.5 (now the default), GPT-6 Luna, Claude Sonnet 5.5, GPT-6.1 Sol, Gemini 3.8 Flash and Mistral Large 4. Claude Haiku 5.5 and GPT-6 Luna are available on all plans, the others from Team. [Learn more](/features/document/ai/space-bar#available-models)
* Read, add, answer and resolve comments from the chat. Each change waits for your approval. [Learn more](/features/document/ai/ai-there#manage-comments-from-the-chat)
* AI⋅there now sees the table of contents of the document
* A folder is suggested for notes created beside a document
* Choose the alignment of gallery captions
* Inline date and company chips take the bold and color of the surrounding text
### Fixes
* Fixed document titles that could not be converted to a paragraph or a heading from the content menu
* Fixed note dates, which now follow the browser time zone
* Fixed the Ctrl+Enter shortcut of notes, now only active in full screen
* Fixed **Move to organization** being offered for notes that cannot be moved
* Fixed the handles, column selection and deletion of nested tables
* Fixed the table menu scrolling the page back to the top
* Fixed PNG and WebP images losing their transparency after being edited or resized on the web
* Fixed image cropping not respecting the gallery ratio, and images moved to another gallery losing their format
* Fixed images lost when converting content into a business block with AI
* Fixed image proportions in Outlook emails
* Fixed decimal values being altered while typing in a progress block
* Fixed the block style shortcuts (Ctrl+Alt+Shift+0 to 4) on Windows
* Fixed AI⋅there mentioning HTML and block identifiers in its answers
* Fixed the dismiss button overlapping the retry button in the chat error banner
## AI⋅there routines
Save an AI⋅there instruction once and run it on any document in one click. The new Routines library offers a ready-made Proofreading routine, and lets you create your own: give it a name and an instruction, and optionally a template or document that AI⋅there reads on every run, for example to check that a document complies with a model. Edit or delete your routines at any time.
Pick a document and the routine runs in the AI⋅there chat, where you review each proposed change. Your personal routines also appear as quick actions in the chat of each of your documents. Only you can see and run them, and you need edit access to the document. Creating routines is available on the Business plan. [Learn more](/features/document/ai/routines).
### Improvements
* Add or remove appendices directly from the email composer, without leaving it. [Learn more](/features/sharing/attachments)
* Schedule the lock of a document on a chosen date, whether or not it was shared by email, and cancel it before it happens. [Learn more](/features/sharing/read-tracking#locking-the-document)
* The proof PDF now lists the document's appendices
* Switch to another document of the folder from the breadcrumb
* With Create next, comments added late on the previous document now appear too, and replies stay grouped with their copied discussion thread.
* The date of a task is hidden when it is identical to the previous task, to lighten the display
* Menus, popovers and date pickers open faster in large documents
* Callout and meeting blocks now use the primary color by default, and callouts use an info icon
* The changelog is now integrated into the help menu
### Fixes
* Fixed the page jumping on Safari when opening a task status menu
* Fixed the task menu staying open when starting to drag a task
* Fixed note content being overwritten when reopening the app after the system had closed it
## Drag-and-drop file import
Drag your files straight into a document to bring their content in. .txt, and .md files are inserted with their formatting, a .csv becomes a table, a .url becomes a link, an .ics becomes a meeting and a .vcf becomes a contact block. An .eml file creates an attendance table from its recipients. Other files, such as PDFs and Word documents, are added as attachments with a mention in the document.
Attendance blocks now merge automatically when they follow each other, so importing contacts no longer leaves you with several separate blocks. A new option lets you split them manually, above or below.
### Transfer notes between organizations
Move a note from one organization to another, just like documents. The note leaves its original organization without leaving a copy, and keeps its content, audio, transcript, media and history. Only the note's creator can move it, to an organization they belong to, and only once the note is complete.
After the move, the note becomes private again: access from the previous organization, invitations and share links are revoked. A confirmation warns you about the loss of access when the note is shared.
### Improvements
* Faster document generation and quicker email sending
* Comments are now included in the PDF, not only the fact that a comment was posted
* Deleted notes can now be restored from the trash, in the same place as deleted documents
* New button to reset all active filters in one click
* The copy button now shows a "Copy" label next to its icon
* New preference to choose how dates are displayed, independently of the interface language (for example DD.MM.YYYY)
* New "Highlight this change" action to manually force the highlighting of a passage
* Direct access to Documentation and Help, next to your profile
* A mini bubble stays visible in the margin when a side panel is open
* Label lists imported from a shared template now display correctly
### Fixes
* Fixed voice notes that were not being enhanced and transcription errors for media linked to a folder
* Fixed enriched notes and photos that did not appear on web while visible on mobile
* Fixed photos taken from an audio note not being saved to the Android gallery
* Fixed notes containing media that could get stuck syncing on mobile
* Fixed the "More" button not working when opening a note on Android
* Fixed the short name and icon of group labels changing unexpectedly
* Fixed pasting a list item between two tasks creating a new task
* Fixed several editor crashes (task assignment, document title)
* Fixed occasional authentication errors in the AI⋅there chat
## Folder suggestion ahead of a meeting
Ahead of a scheduled meeting, There can now suggest recording your voice note directly into the right folder, from the mobile app. The suggestion appears at the right moment: tap it to start recording with the note already attached to the folder, or swipe to dismiss it.
### Advanced note filters on mobile
Find your notes more easily in the mobile app with new filters: status, visibility, creator, folder, source, and creation or update date. A badge shows how many filters are active, and you can now change a note's status directly from the editor toolbar, without going back to the list.
### Improvements
* The side navigation bar is now resizable
* You can now remove a meeting's end time when its duration isn't known in advance
* In task blocks, the date and reference shown at the start of a line can now be hidden, freeing up width for content
* Labels can now be reordered by drag and drop
* The "Turn into a business block" action has been renamed "Turn into an attendance list" to better reflect its purpose
### Fixes
* Fixed saving photos to the library on Android
* Fixed a media download failure on iOS caused by an expired authentication token, along with crashes when recording and playing back voice notes on Android
* Fixed the size of the home screen buttons, the label color swatch, and the attendance list row handle, now visible on iPad
* Fixed the drag handle flickering, menus staying open incorrectly, and slow navigation in large documents
* Fixed the AI transformation from a table to a task block when some tasks had no label
* Fixed a homepage crash caused by a malformed language header sent by some browsers or bots
## Task priority
You can now set a priority on your tasks: urgent, high, medium, or low. An urgent priority displays in red, with the same visual treatment as an overdue date. AI·there can also set this priority for you.
### New AI models: GPT-5.6 and Gemini 3.8 Flash
The models powering AI·there have been updated to GPT-5.6 and Gemini 3.8 Flash. This update covers all of There's AI features, from the writing assistant to the There agent.
### Improvements
* Added a zoom animation on hover for images in the Gallery block
* An indicator now helps you choose the AI model best suited to your use case
* A block's menu handle now follows the page scroll without lag or jumping
* Improved responsiveness and placement of the tooltip showing the report number
* New note suggestions have been reworked, with the empty note removed and a wider template suggestion
* A new button lets you automatically insert, via AI, the list of companies convened in the sharing email
* AI-enriched voice notes regain a fuller level of detail
### Fixes
* Fixed several display issues when reading reports on mobile, including lost horizontal scrolling on tables and font inconsistencies
* Fixed the vertical misalignment between the date and description in task blocks, and removed an incorrect date shown for the For the record status after copy-paste
* Fixed several editor crashes, when editing a table, on deeply nested reports, and when accessing submenus from a block's handle
* Fixed a scroll jump caused by opening the Unit menu
* Fixed the display of dates in progress blocks, which appeared distorted
* Standardized group abbreviations between the attendance block and the task block
* Fixed a date picker crash on Safari for UTC time zones
* Fixed the Folder filter display in Notes, which could incorrectly show 0 folders
* Fixed a bug that prevented folder creation
* Fixed a bug where the file name was polluted by the document's tagline and subtitle
* Fixed the language preference not saving during mobile sign-up
* Fixed an error affecting the opening of publicly shared documents
## New default style and brand import
New documents now get a polished heading style from the moment they're created: numbering, colored underline or highlight for H1 through H4. This style applies automatically to new organizations and to documents without a custom style, without ever overwriting one that's already set. A button lets you reset the style back to these defaults at any time.
You can also import your company branding directly from the Style menu: just provide your website, and There automatically fetches the matching logo, colors, and font. Multiple logos can be imported and easily reused in page headers.
### Search in AI⋅there
AI⋅there can now search directly across your documents and notes to answer your questions, without needing to specify where to look. Search results also display note titles, making them easier to identify at a glance.
### Improvements
* Text can now be turned directly into a Document Title, without going through the intermediate heading levels
* Renaming documents and folders is now near instant
### Fixes
* Fixed the default color used for tracked changes text, along with an incorrect default configuration that could appear when creating the next document
* Fixed the alignment of contact icons (email, phone) in the attendance block on mobile
## Search across documents and notes
Find your documents and notes more easily with a new search field available from the sidebar. Search works by keywords across titles and content, with filters to narrow results down to documents or notes. This is now available for all organizations.
### Improvements
* When importing a Word document, tables with multiple sections are now detected and automatically split into separate tables, each keeping its header
* Table border colors can now match the document's primary or secondary color, with automatic contrast applied to the header
* Link colors (phone, email, URL) can now be set in Style > Document
* In the task block, the "Concerns" field is now free text, letting you assign anyone and create your own abbreviations without depending on the attendance block
* Dashes typed after a line break inside a table cell are now converted into real bullet points
* Undo and redo are now accessible from the "..." button at the top right of the document, along with their keyboard shortcuts
* A button now lets you copy a note's content directly from its header, including for notes shared as read-only
* The emoji picker is now unified across the app, with search available in both French and English
* The table block's + button now duplicates the previous row's style instead of adding an empty one
* The "par visio" label was replaced with "à distance" in the attendance block, to also cover phone attendance
### Fixes
* Fixed a performance regression that slowed down loading and typing in large documents
* Fixed the display of photos in fullscreen
* Fixed a note that remained invisible despite having content
* Fixed the missing folder selector in "Add to" while viewing a note in fullscreen
* Fixed the automatic removal of empty attendance and task blocks
* Fixed the email signature not being retained when sharing a document
* Fixed sidebar buttons not being visible on touch devices
* Fixed the transcription error on an empty audio recording
* Fixed the archive toggle not working in the task block
* Fixed incorrect "FORBIDDEN" errors shown when saving an edit
* Fixed dragging items into a folder, which didn't work from the sidebar sorted by name or date and risked losing the manual order
## Proof PDF
Generate a proof PDF report covering a shared document's full history: every email related event (received, opened, failed, marked as spam) and every document event that occurred after locking (opened, signed, commented, downloaded, attachments downloaded) is logged. The PDF embeds a fingerprint of the content at the moment of locking, guaranteeing that the tracked document hasn't been altered since.
### Document sorting
Sort your documents in the sidebar tree using three modes: manual, date, or alphabetical (A-Z). The sort mode is a personal preference, specific to each user.
### Completion & Quantity block
Add an expected quantity target on your tracking rows, for example to compare headcount present against headcount planned, or a material count against an order. The expected value displays alongside the entered value, with a graphical representation of completion in addition to the text display. Editing stays as simple as today, directly inline.
### Improvements
* Attachments, added support for CAD/BIM formats (.dwg, .dxf, .pln, .ifc, .rvt, .dgn, .skp) as attachments
* Tracking, the number of recipient companies and the open rate now display at the top of the tracking panel
* Tracking, clarified email send and read statuses
* Comments, added the ability to comment on table blocks and task blocks
* Table block, choose the number of rows and columns at creation (4x5, 10x3, ...)
* Floating table of contents, added numbering when present in the document
### Fixes
* Fixed the sidebar closing unexpectedly while using its menus (add folder, options)
* Fixed report PDF exports failing when the internal usage tracking write failed
## Voice notes improved
Summaries for notes linked to a folder are now more reliable and actionable: participants, company names, and lots are better recognized, topics are categorized more precisely, and the points to update are presented as tasks, with the trades and companies involved, start and due dates, in the order they came up during the meeting and, where possible, under the same headings as the linked meeting report, with each participant's position stated clearly in case of disagreement. To try it now, simply link an existing note to an existing folder: transcription and summarization will automatically restart with these improvements.
### Recipient grouping by company in tracking
Recipients are now grouped by company and phone number in the tracking view when the document contains an attendance block, making it easier to follow up with everyone at the same contact or company at once.
### Improvements
* When importing a Word document, single-cell tables can now be manually transformed into a Callout block from the table's handle via "Transform with AI"
* The progress block now better recognizes tables to convert into a quantity block, especially when each column represents a series and each row a date
* A task list that was accidentally merged with another can now be split back into two separate lists
* Added a manual lock option for tracked documents
* Added video tutorials to the online documentation (getting started, meeting block, font customization)
* The warning message above locked templates is replaced with a discreet "Read-only template" button, matching the style of AI summaries
### Fixes
* Fixed several editor crashes: duplicating or moving a block located at the very start or end of a document, and repositioning the AI menu after the editor is closed
* Fixed page breaks for nested tasks across multiple indentation levels when exporting to PDF
* Fixed the attendance block's icon not being clickable when printing
* Fixed AI-generated task lists displaying as plain bullet lists instead of checkable items
* Fixed the AI chat getting stuck after an interruption, such as sending a new message while a question was pending or a tool failing mid-edit
* Fixed scrolling in the tracking view's event list when it is long
* Fixed AI⋅there availability on low-resolution laptops, including during in-person meetings
* Fixed the close icon on a comment block, now visible when hovering anywhere over the block rather than just its title area
## A redesigned sharing email
Sharing emails now pick up your company's colors and logo, for a more professional look that's always on brand.
A new preview feature lets you see exactly what the email will look like before it's sent. And a proof-of-sending receipt now keeps a record of the recipient list, the email content, and the PDF as they were at the moment of sending.
### Send documents from your own Gmail
Connect your Gmail account in settings to share documents directly from your own Gmail address. As with Outlook, sending from your own mailbox means losing read tracking, automatic reminders, auto-lock, scheduled sending, and guest comments. This feature is available from the Business plan.
### Duplicate a task across multiple companies
A task involving multiple companies can now be created once and duplicated to each of them, keeping the original status, dates, and reference. Each duplicate remains identifiable through a source indicator, making it easy to trace back to the original task.
### Improvements
* The style of new-content markers can now be customized
* The coloring of added text can be turned on or off in tracked changes
* A template can now be locked to prevent accidental changes from other members of the organization
* A chapter heading can now be mentioned in the document with @Heading
* A section between 2 headings of the same level can be duplicated
* A section between 2 headings of the same level can be declined for each group listed in attendance
* Photos added to a document are now smaller by default to optimize page count
* Company group mentions are now better recognized on docx import, with a default icon
* Job titles are now removed from contact mentions, showing only the name
* AI block conversion no longer alters the original text, formatting, or style (bold, italics, lists, colors)
### Fixes
* The Mod-Enter (Cmd/Ctrl+Enter) shortcut works again in chat, notes, and email editors
* An attendance group's name no longer appears blank
* "Select all" no longer includes the document's header and footer
* The divider line above the first task in a list has been removed
* Focus on the folder/document rename field works correctly again
* The document link is now placed before the signature when sending from the Outlook plugin
## Automatic blue highlighting for new content
When creating a follow-up document, new task text is automatically highlighted in blue. This makes it easier for stakeholders to spot what has been added since the previous document.
### Plan updates
PDF export is no longer included in the free plan. In return, document styling with your own colours, font, and document header is now available for free.
Sharing documents with stakeholders for viewing is also free. The choice of language models is now available from the Team plan, in both Ask AI and the AI⋅there agent.
### Improvements
* A new formatting action is available in Ask AI to make it easier to adapt the presentation of your text
* Create a list of labels by pasting a list of items directly
* Add the “Video call” status to attendance blocks
* The open document is now highlighted in navigation, and required folders expand automatically
* The sidebar remains open when it is pinned on full-screen pages
* The attendance prefill label is clearer
* Reading time is no longer displayed in shared-email previews
* Documents imported from DOCX files now use the file name in navigation
### Fixes
* Fixed several editor crashes, including when manipulating or pasting tables, modifying a date label, and using an unavailable custom icon
* Emoji suggestions now appear next to the cursor and remain stable while searching
* The new comment panel now opens correctly when a note is already open
* Fixed a layout issue when publishing notes
* Undo no longer unexpectedly reverts multiple actions at once
* AI⋅there response buttons now correctly display multi-line options
* New-item markers no longer appear when the same task status is selected again
## Send your documents from Outlook
Connect your Microsoft account to There to send your documents directly from your own Outlook address, instead of a generic There address. Your recipients get an email that genuinely comes from you, retrievable in your Outlook sent mail as proof of sending.
In exchange, per-recipient read tracking isn't kept. This feature is available starting with the Business plan.
### Improvements
* Duplicate or copy a task directly from its menu, keeping its subtasks and properties
* Copy a folder or document to another organization
### Fixes
* Fixed undo and redo reliability in the collaborative report editor, which could cause a crash or trigger unintended actions
* Fixed multi-cell deletion in the table block, which previously deleted only one cell instead of the full selection
* Fixed the logo shown in PDF exports, which displayed the organization's logo instead of the selected one
* Fixed the task archiving button, which remained unresponsive
* Fixed the distribution filter, which included all contacts instead of only those marked for distribution
## New mobile app
The There mobile app has been redesigned from the ground up: a new home screen with a simplified navigation bar, a welcome screen for new users, a reworked note creation flow, and a redesigned notes list for more clarity. Audio recording now uses a new floating bar that stays visible in the background while you keep taking notes. [Download the new app](https://app.the.re/e69q/download)
### Share your documents from your own mail client
You can now share a document directly from your own email client (Outlook, Apple Mail, Gmail...) instead of going through There. Just click on the sender to switch to your own mail client. The email opens pre-filled with the list of recipients marked for distribution in the report, letting you draft the message with AI assistance and then insert the sharing link directly, a more efficient approach than attaching a PDF. A There link keeps mailboxes lighter, cuts down on unnecessary copies, and is easier to read than a PDF.
Sending from your own mail client does mean giving up a few There features: read tracking, guest comments, automatic reminders, scheduled sending, and automatic lock.
On top of that, a new button lets you copy the sharing link in one click. Integrations (OneDrive, Mezzoteam, Resolving, Kroqi) have been folded into the share window for a single, unified interface: a "+ Set up an integration" button lets you enable them directly from there. These integrations remain available from the Business plan.
### Improvements
* Annexes are now automatically duplicated when duplicating a document template
* Reduced margin below tables and removal of the trailing blank line in compact PDF exports
* Ability to edit a comment's public or private visibility after it has been created
### Fixes
* Fixed a lost audio recording on a voice note and an incorrect transcription after recording
* Fixed an empty gallery block that could not be selected to add a comment
* Fixed enhanced notes not updating when switching templates, and failed AI enhancements not being retried
* Fixed incorrect label colors displaying in the Attendance block after refreshing the page
* Fixed the inability to create a meeting series when an AI-imported meeting block had an invalid date
* Fixed a forbidden error when adding a guest to a team folder
* Fixed notification emails not being received by Microsoft accounts
## OneDrive Integration
Send your There documents directly to OneDrive. From the sharing panel, export your document as a PDF and deposit it into a OneDrive folder in your organization, in a single action without leaving the app.
This integration is available from the Business plan.
### Comments Closer to the Content
Comments now appear directly in the margin, anchored to the content they refer to. Close the side panel to see them displayed next to the document, as close as possible to the commented text or block.
You can also select multiple blocks at once to attach a single comment spanning the entire selection. User suggestions when using mentions (@) have been improved to find collaborators more easily. Comments do not affect revision tracking: adding or resolving a comment is not counted as a content modification.
### Improvements
* The email field in attendance sheets now accepts long addresses without being truncated
* On mobile, photos inserted in a note can now be pinched to zoom
* Improved audio recording reliability on mobile: recordings interrupted by a crash or unexpected app closure are automatically recovered when the app is reopened
### Fixes
* Fixed a critical bug on mobile preventing notes from being created or loaded
* Fixed a content loss issue when manually editing a note immediately after AI enhancement on mobile
* Fixed an Android keyboard that would reopen unexpectedly when swiping back
* Fixed block misalignment in the diff view during PDF export
* Fixed a bug when creating a follow-up document on a document with a tagline in the title
* Fixed a false draft warning shown when sharing by email with an empty recipient field
## Comment Improvements
Comments gain three new capabilities. Set a comment's visibility: internal, restricted to members with editing rights, or public, accessible to all document recipients. Mention a collaborator with @ to send them an email notification directly from the comment thread. When duplicating a document, unresolved comments are automatically copied along with the content.
### One-Click Note Sharing
Clicking the share button on a note automatically copies the public read-only link to your clipboard. Available on web and mobile.
### Improvements
* In the `/` block menu, advanced prefill blocks (Progress tracking, Quantity, Table) are now grouped in a dedicated "Advanced blocks" section, separate from basic blocks
* Tables can now be prefilled from H1 to H4 headings found in the document, from the block's Headings section
### Fixes
* Fixed display errors on AI⋅there-enhanced notes on mobile (white screen on audio notes, images failing to load)
* Fixed note-into-document merge that was failing silently
* Fixed automatic phone number formatting for Swiss numbers in the attendance block
* Fixed misaligned icon in callout blocks on PDF export when a highlight border is present
* Fixed photo management on mobile: images can once again be deleted and captions edited in a gallery
## Follow-up panel
The follow-up panel has been fully redesigned. Your sends are now grouped as a list in the Activity section — click any entry to view the email exactly as your recipients received it.
Scheduled sends remain editable from this panel: you can update their content, reschedule their delivery, or cancel them before they go out. Automatic follow-ups are also visible and manageable in the same place.
### Improvements
* When sharing a document, you can now disable comments for external recipients. By default, guests can still view and leave comments, as before.
* Improved reliability of PDF downloads, which were failing in certain cases.
### Fixes
* Fixed mobile image management: deleting images and editing captions are both working again
* Fixed a cursor jump to end-of-line when editing a phone number or email address in the presence block
## Automatic block pre-filling
Type `/` to insert a pre-filled block from a group (e.g. companies), a project's appendices, or any list values: table, progress block, quantity block. Rows are generated all at once — nothing to fill in manually.
In a table, enter a value on one list entry — a selector, a date — and There suggests applying it across all rows: each entry inherits the same field, ready to be filled in.
New shortcuts: `/Headcount`, `/Status`, `/Penalties` and `/Agreement` to generate the corresponding block directly from the attendance block.
### Image rotation in gallery blocks
You can now rotate photos directly inside a gallery block. After inserting an image, a rotation option is available from the image menu, with no need to edit the file beforehand.
### Document transformation as a service
A new option is now offered when creating a document: transform an existing meeting report into the There format. The first transformation is free. Additional ones are available through a 99 € offer, accessible directly from the product.
### Improvements
* Attachments can now be renamed from the side panel, through a dedicated menu with rename and delete options
* Tasks with a "cancelled" status are now archived when creating a follow-up, just like completed tasks
### Fixes
* Fixed an error blocking note improvement through AI⋅there
* Fixed a significant delay when deleting documents in organizations with a large number of documents
## Share a note the easy way
A new Share button is now front and center on mobile. Send a site visit report or meeting notes to your contacts in seconds — whether they have a There account or not.
Sharing has been completely redesigned: read or write access for members of your organization, and a shareable link with no account required for anyone outside it.
### Redesigned PDF export
PDF exports are now more compact and easier to share. Tighter typography, optimized margins, refined spacing: every page is denser without any loss of readability. The improvements apply automatically to all your exports.
## AI⋅there — Enriched context
AI⋅there can now include document attachments in its context — just use `@` to reference them, the same way you would any other document. Other documents in your organization can also be added to the context the same way.
The list of available AI models has been simplified to focus on the most effective options, particularly for agentic tasks.
### Appendices
Attachments are now called appendices. You can create an appendix directly from a link (a there.do document or any external URL) and reference it in your document with `@appendix`. The section previously called "Files" has been renamed "Appendices".
### Note templates on the web
Select a template to pre-fill your note directly from the web. Templates let you get started faster by applying a predefined structure to your document. To create or customize your templates, go to your organization settings and open "Note templates".
### Improvements
* AI suggestion to convert a table into a business block (tasks, attendance, progress) via the block handle "Convert to", or from the suggestion menu by selecting content and using "Ask AI", with improved conversion during transformations
* Trigger the date picker by typing `@` followed by two digits and `/`, and see the week number in the calendar
* In headers and footers, easily save images as logos to reuse them, with the most recent ones appearing first
* Tagline and subtitle now inherit the title's alignment
* A H1 heading can be promoted to the document title when no title is set
* Clicking `+` inserts a blank line without adding an unexpected `/`
### Fixes
* Incorrect rounded corners on merged table cells
* Page break between a parent task and its first subtask
* Fixed meeting report creation failures when importing DOCX files
* Fixed document headings not being detected in the floating table of contents
* Display bug for popups appearing beneath the new features banner
* Fixed a crash when mentioning a document containing a quantity block
* Fixed a missing instruction for an unrecognized block type
* Fixed document duplication errors for some users
* Fixed images not being visible in notes shared at organization level
* Fixed a white screen on launch
## AI⋅there — More Precise and Reliable Edits
AI⋅there becomes more precise and reliable in how it reads and modifies your documents.
Differences between the original content and proposed changes are now displayed more clearly, making it easier to review before accepting. The assistant can now assign groups to tasks directly from an instruction, and reference existing tasks in the document rather than creating duplicates.
### Presence Block — Compact View and Absence Tracking by Group
The Presence block now has a cleaner, more readable layout. Email and phone number appear on the same line, making the block easier to scan, closer to a simple directory.
A new unified button brings together attendance status updates, distribution management, invitations or summons, and absences, all in one place.
It is now possible to count absences and late arrivals by company group rather than by individual contact. This becomes the new default for new blocks. For existing blocks, go to the block options, then "Absences and late arrivals" > Calculation method > "By group".
### Improvements
* Tables can now be split into multiple parts or two tables merged into one
* List indentation using the Tab key now works correctly inside table cells
* For @Reminder labels, improved keyboard navigation, label now selectable in reader mode to display the associated date, and refined color coding (yellow, orange, red based on deadline)
### Fixes
* Fixed an error that could occur when using the AI⋅there chat on certain accounts
* Improved reliability of voice note transcription
* Fixed incorrect spacing between subtasks
## @Reminder in documents
You can now create reminders directly in your documents by typing `@reminder`. A menu lets you choose between different levels: simple reminder, x2, x3, or penalizable delay. Reminders are displayed in red and bold from x2 onwards, making it easy to spot items that need your attention.
This feature is especially useful in follow-up documents: each time a new continuation is created, the reminder is automatically carried over and its indentation date updated. You can track the evolution of a commitment over time, continuation after continuation.
### Redesigned onboarding
The onboarding flow for new users has been completely redesigned to put the mobile app at the heart of the experience. From account creation, you're guided to download the app and personalize your workspace with your organization's colors and logo, with the option to skip these steps if needed.
### Improvements
* The status change date is now tracked in the Task Tracking block. It updates automatically with each status change and can be adjusted manually from the status dropdown, improving traceability in reports
### Fixes
* Fixed an error when accepting an AI⋅there suggestion
* Fixed display of hook titles and subtitles when using "Create next"
* Fixed an error when opening the demo document on new organization creation
* Fixed unauthorized API calls on public pages causing intermittent errors
* Fixed a performance issue with images that could slow down certain documents
## Start a document faster
When creating a new document, several options help you choose the right starting point: use AI to get a first draft from a description, pick a template with ready-to-use layouts, import a .docx file, or start from a blank page.
The templates entry makes it easy to reuse your usual structures and layouts without starting from scratch each time.
### Table grid customization
Fine-tune the look of your tables by adjusting border thickness and color, or hiding vertical lines. These options are designed for teams who need tables better suited to printing and their visual guidelines.
### Folder icons and colors
Customize the appearance of your folders by assigning an icon and a color. From the navigator, hover over a folder, click "..." then select "Rename" to access the icon and color picker.
### Improvements
* Individually created labels (date, list) are now accessible from the @ picker just like any other, without recreating them. Editing is handled through a unified picker, more consistent with the rest of the interface
* Detection of attendee aliases has been improved for complex cases in task blocks
### Fixes
* Fixed an issue on mobile where the audio recording toolbar remained visible after recording ended
* Fixed the @list edit modal overflowing the screen when it contains a large number of items
* Fixed an incorrect conflict warning displayed when editing a note in offline mode on mobile
* Fixed a media sync error on mobile (resource not found locally)
* Fixed subtask unarchiving, which was no longer accessible from the context menu
## Kroqi Integration
Share your documents and meeting reports from There directly to Kroqi in just a few clicks. The integration makes it easy to send your content to your Kroqi workspace without leaving the app. [Learn more](/features/sharing/integrations/kroqi)
### Improvements
* A "Follow up with all non-readers" button lets you notify everyone who hasn't opened the document in a single click
* The automatic follow-up setting is now remembered from one share to the next
* Quick filter in the document notes panel to show only notes linked to the current document, its folder, or the entire workspace
* Person mentions in tasks are now color-coded to visually identify assignees at a glance
### Fixes
* Deleted folders are now correctly displayed in the trash
## Collect notes from WhatsApp
Send a WhatsApp message to create private notes in There. Texts, photos, and voice memos are automatically converted into notes in your organization. Messages sent within the same hour are grouped into a single note.
To get started, verify your phone number in your There profile, then scan the QR code from the Notes tab. [Learn more](/features/notes/import-by-whatsapp)
### Document tagline and sub-title
Add a tagline and a sub-title to your document title. These elements appear directly in the document header, giving context to your content from the very first glance. [Learn more](/features/document/blocks/document-title)
### Improvements
* Your email subject is now remembered from one session to the next, so you don't have to retype it each time you share
* A close button now lets you permanently dismiss the onboarding banner if you choose not to complete it
* A QR code is now available on the webapp to download the mobile app directly from your browser
* When all tasks in a list are archived, a clear empty state is now displayed instead of a blank list with no indication
### Fixes
* Fixed a one-hour time offset in meeting times generated by AI in emails
* Fixed the sharing email draft body being lost when closing the window
* Fixed multiple AI⋅there issues: error when analyzing images, tracking displayed across the entire document after a modification, empty suggestions overlapping pending modifications, and chat inaccessible during trial
* Fixed an issue where archived tasks lost their content when creating a suite
* Fixed color display in the table cell color picker
* Fixed a bug preventing users from changing the template of a shared note
## Save photos to camera roll
From the mobile app (v0.10), photos in your notes can now be saved directly to your phone's camera roll. Enable this option in the app settings, under Save photos to library.
### Add a note to a folder from mobile
Link your notes to a folder directly from your phone to find them more easily. From a note's detail view, an "Add to..." button lets you select the destination folder. From the notes view, filter by folder to quickly access all related notes.
If a note is already linked to a folder, you can move or unlink it in just a few taps.
### Dark mode on mobile
The mobile app now automatically adapts to your phone's display theme. Switch your device to dark mode for a more comfortable experience, day or night.
## New heading styles
Customize your headings further with new style options. You can now add a border above or below your headings, spanning the full page width, and pick its color from your custom color palette.
This option is available via the "Customize" button in the heading style settings, in the same place as the numbering options.
### Resolving integration
There now integrates with Resolving, the document management system used in construction and engineering. From the extended sharing menu, send your documents directly to Resolving: select the project, entity type and fill in the required fields. The PDF is automatically generated in Resolving.
To activate the integration, go to your settings via Integrations and connect your Resolving account using your API key. [Learn more](/features/sharing/integrations/resolving)
### Improvements
* Drag a note directly onto a folder to organize it in one gesture. A new "View linked notes" action in the folder or document menu gives you one-click access to all associated notes. [Learn more](/features/notes/sort-into-folder)
* Notes created by forwarding an email now show richer information in the list: sender, subject and source are displayed at a glance. A source filter (email, web clipper...) is also available. A confirmation email is sent on creation, with a summary of attachments that could not be imported. [Learn more](/features/notes/import-by-email)
### Fixes
* Fixed an error preventing PDF generation for large documents
* Improved document duplication reliability to reduce cases of duplicated text
## Create a note from a forwarded email
Forward any email to There to automatically turn it into a note. The message text and inline images are imported and structured in the editor, ready to be annotated or expanded.
To enable this feature, go to the Notes page on the web platform, click Import notes in the top right corner, and select Email. You'll get a unique email address that lets you create private notes directly from forwarded emails, perfect for collecting information or capturing photos.
### GPT-5.4
There now uses GPT-5.4, OpenAI's latest model. It brings meaningful improvements in reasoning, instruction following, and output quality, resulting in more accurate and consistent results when using AI⋅there features.
### Improvements
* Two consecutive task lists can now be merged into one using the contextual menu
### Fixes
* Fixed the Files tab not opening by default when accessing a shared report
* Fixed public notes not appearing in the "All notes" view for organization members
## Organize Notes into Folders and Documents
Organize your notes directly from the web interface. Use the "..." context menu on any note to attach it to a folder or document and keep your workspace structured.
New filters make it easier to find your notes: filter by folder, or use the **Triage** quick filter to surface notes that are not yet completed or not yet filed. Especially useful if you use notes as a collection area before producing a document — spot at a glance what still needs to be processed or organized.
### Note Templates on Mobile
Set up your note templates from the organization settings, then select them directly on mobile before creating a note. Templates let you start with a predefined structure suited to your recurring workflows: reports, field visits, team meetings.
### Improvements
* Account settings are now accessible from the navigation menu in the bottom left. The Support menu now includes a link to the documentation (docs.there.do), a support chat, and the status page
* Exported file names now reflect the document title for easier identification
* The AI menu now appears at a better default position within the document
### Fixes
* Fixed colors and formatting lost in emails received in Outlook
* Fixed main title color in PDF exports, which could appear transparent or with an incorrect tint
* Fixed empty task references showing in read-only shared documents
* Fixed @mention in the author field of a quote block
* Fixed block drag-and-drop on touchscreen devices
* Fixed photos showing as errors after voice note generation
* Fixed incorrect default status when creating certain tasks
## Photos and captions in your voice notes
When taking a voice note with photos, images are now inserted at their chronological position in the summary. If you were speaking when you took the photo, your voice comment automatically becomes the photo caption.
The AI now more effectively combines your manual notes, voice transcription, and contextual audio to produce clearer, better structured notes. Available in version 0.9.0 on iOS and Android.
### Import Word documents (.docx)
Import Microsoft Word files directly into There and convert them into native documents. Simply drag a `.docx` file from your computer to create a new document, with all content converted automatically.
The import preserves text and highlight colors, heading levels, and the overall document structure. When a single level-1 heading is detected, it becomes the document title automatically. Heading levels are rationalized to integrate cleanly into There's table of contents.
### More freedom in document layout
Two improvements expand layout possibilities without sacrificing There's simplicity.
The document title is now optional and can be positioned freely: place it anywhere in the document, add content above it, or remove it entirely to start directly with your content.
Single images now display at their original aspect ratio and can be resized manually. Adjust the width to match your layout without any imposed format constraints.
### Improvements
* Reorder rows and columns with drag and drop directly in the table
* Align text vertically within table cells, at the top, center, or bottom
* Improved performance for documents containing large tables
* Notes are now sorted by creation date, making it easier to find the most recent ones
### Fixes
* Fixed images not rendering correctly in PDF exports for certain reports
* Fixed a bug on voice notes with photos where images appeared broken immediately after synthesis, before recovering on reload
* Fixed incorrect default status not being applied correctly when creating a document
## New documentation
Our documentation is now available at [docs.there.do](/). You'll find feature guides, feature availability by plan, and resources to get started. Content will continue to grow with each upcoming release.
[View the new documentation →](/)
### General performance improvements
We continuously monitor and improve app performance. This update includes background optimizations that contribute to a smoother day-to-day experience.
### Improvements
* Claude Sonnet 4.6 and Gemini 3.1 Pro are now available, bringing improved performance for document generation and AI suggestions
* Improved voice note stability on the mobile app (v0.8.4). Long recording sessions and back-to-back recordings are now more reliable
### Fixes
* Fixed an issue when generating suite documents ("Create next"): the cover photo and title were not displaying correctly
* Fixed a potential timezone offset when creating the next document for users outside the UTC timezone
* Fixed a document sending error affecting certain accounts
## Task numbering and organization
Organize your tasks more efficiently with two complementary new features. Each task now receives an automatic unique identifier in document-number format (for example 148-01 for the first task in document 148), making it easier to track and reference in team communications. To enable this numbering, go to the task block options and select the reference display mode.
You can also reorganize your tasks by status with one click. Completed, in-progress, and pending tasks automatically group together, improving the readability of your documents and reports. This organization perfectly adapts to construction management and project tracking workflows.
### Mezzoteam integration
You can now send your There documents directly to Mezzoteam to automatically archive and share via the document management system. This integration simplifies distribution of your reports and site documents to all your partners. This feature is available starting with the Business plan.
### More generous free plan
Our free plan evolves to let you manage your projects without constraints. You can now create up to 5 documents per month, with deleted documents not counting toward this limit. This plan is ideal for managing a construction site completely free with There, at a rate of one site report per week.
The free plan still includes unlimited users and voice notes, with AI transcription and summary included.
### Improvements
* Improved task assignment to companies with automatic deselection of "Applies to all" when selecting a specific company
* Added individual display mode (center or fill) for each photo in an image gallery, previously only available at the gallery level
* New status indicator during voice note transcription to signal waiting before closing the application
* Automatic retry on transcription failure for voice notes
### Fixes
* Fixed image display in synthesis voice notes that appeared as errors
* Resolved diagnostic file sending issue that generated an error
## Concerned companies in task blocks
In task blocks, you can now list the companies concerned by each task. This information is clearly displayed to quickly identify which stakeholders are impacted, particularly useful for construction site reports and technical questions requiring attention from multiple trades.
You can select one or more specific companies, or check "All" to indicate that the task concerns all parties. To optimize space and speed up data entry, we recommend adding a trigram to your company group names (for example "ELE" for electrical, "PLB" for plumbing).
### New image annotation tools
Enhance your annotations with two new drawing tools:
* Simple line – Draw straight lines to point out specific elements
* Polyline – Outline complex areas with multiple points
These tools complement the existing arrows and offer more flexibility for annotating your construction site photos, plans, or technical surveys.
### Improvements
* Subtasks are now taken into account in system instructions for more precise responses
### Fixes
* Fixed side panel display when filtering notes next to an open document
* Fixed missing images when exporting documents. In some cases, the cache layer did not work as expected due to loss of media information when copy-pasting images
* Fixed battery optimization alert appearing repeatedly on Samsung devices
* Fixed text copy-paste between tasks that duplicated the entire line instead of copying only the text
## Team spaces to organize your projects
Create dedicated team spaces to better organize your documents by project. You can invite external collaborators directly into a space: they are automatically added with the new "Guest" role and have access only to that space and notes, without being able to see other organization documents.
Team spaces allow you to compartmentalize your projects, easily invite partners or external contractors, and move documents between spaces using the "Move to" function. This feature is available from the Business plan.
### New Guest role with limited access
The new Guest role provides access only to notes, without access to organization documents. Guests create notes by default with organization visibility to facilitate retrieval by other members, while only being able to see their own notes and not those of other members.
This role is ideal for field collaborators who collect information via notes, while office team members draft final documents. Guests have a home screen tailored to their needs.
### Voice note template switching
Easily switch between your different voice note templates from the web and mobile interface. You can now change templates at any time to adapt your voice note processing according to context.
The system offers an automatic retry mechanism in case of failure during audio processing. Available from the Team plan.
### Improvements
* Complete French translation of organization invitation and authentication emails
* Automatic retrieval of company name and logo when creating an organization
* In headers and footers, texts now use a neutral gray color for better readability, compatible with dark mode
* Improved logo quality in headers and footers
* Removal of yellow comment highlights during export
* The completion block title now uses a bold paragraph instead of heading 3, preventing its appearance in the table of contents
* The color selection menu in callout blocks is now scrollable to access all colors
* Option to adjust corner radius of callout blocks and gallery images according to your design preferences
* Ability to filter notes by their creator in the list
* A status indicator is visible during voice note processing to prevent users from closing the app prematurely
### Fixes
* Fixed copy-paste text between tasks that duplicated the entire line instead of pasting only the text
* Resolved issue where notes panel disappeared when filtering next to a document
* Fixed public note sharing that displayed original version instead of AI-enhanced version
* Fixed loss of title colors during PDF export after forced sync
* Resolved "Invalid recipient" error bug when sharing documents by email
* Fixed suite creation that deleted unfinished tasks when content was out of sync
## Floating navigation table of contents
Navigate instantly between document sections with the new interactive table of contents. Available in reading mode, this clickable table of contents is positioned laterally and provides quick access to any part of your document.
The table of contents automatically adapts to your document structure and facilitates reading long documents by allowing you to jump directly to the desired section.
### Customizable email reply
Configure the reply-to email address and sender name when sharing your documents. This feature, reserved for the Team plan, allows project-organized teams to share their reports via dedicated email addresses rather than personal mailboxes.
Set a custom reply-to address like [ChantierXYZ@company.com](mailto:ChantierXYZ@company.com) and adapt the sender name accordingly. Changes are automatically validated to ensure email deliverability. This feature is available starting with the Team plan.
### Improvements
* Improved image quality in note previews
* Optimized loading and display of notes containing many photos
* Added pagination to improve display performance for accounts with many notes
### Fixes
* Fixed error preventing document sending via email in some cases due to misinterpreted special characters
* Fixed incorrect display of tasks as "highlighted" when copying documents
* Fixed inability to use context menu in certain situations
## Voice notes with custom templates
Create enriched notes from your voice recordings using custom templates tailored to your profession. Define your own prompts at the organization level to automatically generate structured reports, visit summaries, or any other document format specific to your business.
Custom templates are configurable in organization settings and apply automatically when creating enhanced voice notes. This feature is available with the Team plan and above.
### Improvements
* Optimized color palette for better readability across all display modes
* Archive completed categories in Progress blocks, similar to Task block functionality
* Improved copy-paste of tasks to HTML tables and Excel
### Fixes
* Resolved errors when generating AI summaries in reader
* Fixed text area alignment causing unintentional photo selections
* Improved PDF page breaks to prevent separation of contact groups
* Fixed audio recording stopping in background on iPad during calls
* Resolved dark mode display issues (image captions, table of contents highlighting, quantity blocks)
## Automatic Organization Invitations
Simplify team onboarding with automatic domain-based invitations. During sign-up, users with an email address matching your organization's verified domain automatically join it, without requiring manual invitations. Perfect for large organizations and growing teams, this feature eliminates administrative friction and ensures all collaborators immediately access shared organizational resources.
This feature is available with the new Business plan.
### Business Plan
Our new Business plan is designed for organizations with advanced security and team management needs. It includes enterprise Single Sign-On (SSO) compatible with SAML and OIDC, automatic invitations via verified domain, and a capacity of 250 documents per month. This plan lays the foundation for upcoming advanced team features, including team folders for structured collaboration.
### Dark Mode
Dark mode is now available on There. Enable it by clicking your avatar in the top right, then "Manage account" > "Preferences". The interface adapts to reduce eye strain during extended sessions, especially in low-light environments. You can choose between light, dark modes, or let the application follow your system preferences.
### Improvements
* We took advantage of the holiday period to modernize essential components of our technical infrastructure. These updates deliver a faster and smoother experience, with reduced loading times, improved overall interface responsiveness, and resolved slowdowns when duplicating with Ctrl+drag
* For voice notes, improved stability when uploading large files on mobile
### Fixes
* Fixed natural language date input in task blocks
* Resolved bulk image download issue that wasn't retrieving all photos
* Fixed drag-and-drop to reorder items in attendance and completion blocks
* Fixed scrolling in font selection window and drag-and-drop support for imports
## AI⋅there: your AI agent for documents
AI⋅there (pronounced "Hi, there!") is now available in beta for the Team plan. This AI agent understands your document context and helps you save time on repetitive tasks.
Generate custom templates, merge your notes directly into your reports, or proofread and improve your documents. AI⋅there adapts to your needs: reformatting, summary generation, contextual suggestions. You stay in control with the ability to accept, reject, or modify each suggestion.
### Image annotation: text and custom colors
Two new tools enhance image annotation in galleries. The text tool lets you add text annotations directly on your images with precise control over positioning and style.
The color tool offers a complete palette including your company colors, for annotations consistent with your visual identity.
### Gemini Flash 3
Integration of Google's Gemini Flash 3, one of the best models available alongside Claude Haiku for getting started with AI⋅there. This model offers an excellent balance between speed and intelligence for your first AI experiences.
### Improvements
* In image galleries, captions now preserve line breaks and text colors when copy-pasting
### Fixes
* Resolved suggestion issues with identical group names in the Presence block
## Image Annotation
Annotate your images directly in the app with professional drawing tools. Add rectangles, circles, and arrows to highlight important elements in your visuals and facilitate communication.
Annotations are non-destructive: you can always return to the original image or edit an existing annotation at any time. This feature is available for all images in galleries on the web.
### Optimized PDF Exports
PDF exports benefit from vertical space optimization for a more compact and professional layout. Your exported documents gain readability while maintaining their original structure.
Feel free to let us know if you think we can improve exports even further!
### Improvements
* Ability to increase or decrease task indentation for better list structure
* Option to remove the icon next to a group in attendance lists
* Integration of OpenAI's GPT 5.2 model for even more powerful content generation
### Fixes
* Fixed tables overflowing the page when columns were widened
* Resolved error with group mentions when copy-pasting documents
* Fixed "Add to calendar" button now visible to readers even without a specified meeting location
## Enhanced headers and footers
New options enhance the customization of your headers and footers. Add custom text to include legal mentions, references, or personalized information, and choose between 1, 2, or 3 columns based on your layout needs. Text automatically aligns based on its position: left, center, or right.
These options complement existing features for page numbering, date, title, and logo to create documents perfectly tailored to your professional needs.
### Advanced date management in Completion block
Choose how dates display in your Completion blocks according to your needs. Three options are now available in settings: no dates displayed for a clean view, a short date with delay indicator (D+xxx), or full display of all 4 dates (planned and actual) on 2 lines for detailed tracking.
This flexibility lets you adapt the display to each context, whether you favor simplicity or precise project progress tracking.
### Improvements
* Integration of Mistral Large 3, Mistral AI's most capable model, offering enhanced multimodal and multilingual capabilities
* When creating a follow-up document, label block updates are correctly detected and marked, and you can now manually edit the detected date and document name before applying changes to stay in control
* Ability to remove the icon displayed next to a label group
* Added indent and unindent actions for tasks to better organize subtasks
* On the marketing website, automatic redirect to the app if you're already signed in for smoother access
### Fixes
* Fixed "Add to calendar" button display in Meeting block for readers
* Fixed copy-paste of subtasks being converted to main tasks
* Resolved document summary generation issues
* Fixed inability to create new dropdown lists
* Fixed drag-and-drop of blocks on Firefox browser
* Fixed various sync and state issues during voice note uploads on mobile
## Create Next
Automatically prepare the next version of your recurring documents with a single click. The "Create Next" feature intelligently detects and updates dates, numbering, and repetitive content using AI, saving you valuable time on successive reports.
Changes made are clearly identified by a mark in the margin, making it easy to spot modifications from the previous document. Completed tasks are automatically archived to keep your document organized, while remaining accessible in the complete task list if needed.
Files associated with your document are preserved from one version to the next, ensuring continuity of your references and attachments. This feature is ideal for teams producing regular follow-up documents who want to automate their processes. Available from the Pro plan onwards.
### Image Cropping in Galleries
Precisely adjust how your images are displayed directly in your documents. The cropping tool lets you reposition and frame your photos in gallery blocks, with the ability to respect the gallery's display ratio for harmonious presentation.
Cropping is non-destructive: you can undo your changes and start over, or adjust the position at any time with two clicks. This flexibility allows you to achieve the perfect visual result without risking the loss of the original image.
### Improvements
* Enter custom free text in headers and footers for legal notices and references
* Added 15-minute time slots in meeting blocks for more flexibility in scheduling
* Fixed Cmd+Enter shortcut for sending emails from the share modal
* Automatic application of document font to email and phone buttons in the attendance block
* Archived tasks that change status are automatically reshown in the active list
### Fixes
* Fixed PDF export issues on documents containing many photos. Large exports no longer trigger memory errors and generate correctly
* Resolved logo display issue in email signatures. Signature images now display reliably across all email clients
* Fixed label display and selection. The default gray color now displays correctly and clicking selects the entire label rather than just the text
* Fixed scrolling in editor mode. Footer is now accessible even with the floating toolbar at the bottom of the screen
## Automatic document locking after sharing
Protect your shared documents with automatic locking. This new option, configurable when sharing a document, automatically locks your documents after a defined delay (7 days by default).
Once activated and the delay elapsed, the document becomes permanently locked. The locking is irreversible and also applies to attachments which become read-only. This feature ensures the integrity of your finalized deliverables and prevents accidental modifications after validation.
### Gemini 3 Pro (Preview)
Access Google's most advanced artificial intelligence model with Gemini 3 Pro Preview. Ranked first on the LMArena benchmark with a score of 1501 Elo, this model offers state-of-the-art reasoning with unprecedented depth and nuance.
Gemini 3 Pro excels in multimodal understanding and acts as a true thinking partner. Its responses are intelligent, concise and direct, favoring insight over flattery. The model also demonstrates exceptional capabilities in code generation and visualizations, dominating the WebDev Arena leaderboard with a score of 1487 Elo.
### Performance improvements
We have significantly optimized application performance, especially for large documents and mobile usage. PDF generation optimization improves handling of documents containing many photos and reduces exported file sizes.
On mobile, memory management has been completely redesigned to resolve slowdowns and crashes that could occur when taking many photos. These improvements will be available in the upcoming mobile version 0.6.1.
### Improvements
* Ability to switch between monthly and annual plans directly from billing settings
* For subtask dates, display of DD/MM/YY format with year for better readability in the Tasks block
* Improved date detection when importing tracking tables and generating emails with the Meeting block
* In the trash view, complete interface redesign with improved navigation and ergonomics
### Fixes
* Fixed organization logo distortion when too long
* Fixed inability to add a row above the first line in tables
* Fixed drag handle behavior for horizontal rules
* Fixed right panel chevron hidden by the "Comments" tab
* Improved navigation speed from fullscreen note to notes list
## Create next to identify new content
When creating a next document, newly added content is automatically highlighted. Unlike a standard duplication, this feature makes it easy to identify changes between two versions.
The highlighting system allows readers to immediately spot what has been added or modified, particularly useful for successive meeting reports or progress updates.
### Experience Pro features for 2 weeks
Discover all Pro plan features for 2 weeks from your organization creation date. This trial period lets you explore complete brand customization with your custom colors and fonts, document header and footer configuration, professional signature addition when sending emails, and AI model selection tailored to your needs.
After 2 weeks, you decide if these advanced features match your usage. Without a subscription, your account automatically switches to the free plan.
### GPT-5.1 support
there.do now integrates OpenAI's GPT-5.1 for improved content generation. Pro plan users can select this new model in their AI settings.
### Improvements
* The Enter key moves to the next table cell and automatically creates a new row when needed
* Automatic date detection and conversion by AI in tables and task blocks
* Mention of @ command in empty line placeholder to facilitate block insertion
* Added Landscape (4:3) and Wide (1.85:1) ratio options for image galleries
### Fixes
* Fixed style menus that overflowed without scrolling possibility on small screens
* Fixed missing note title when selecting highlighted text
* Fixed display of + button and drag handle on touchscreen devices
## Organization-shared notes
Share your notes with all members of your organization with a single click. Organization-shared notes now appear in the notes list for all members, both on the web interface and mobile.
This feature greatly facilitates information reporting from the field. Your teams can now use the mobile application to quickly capture photos or record voice notes on site, and share them instantly with the entire organization. No need to wait until returning to the office to transmit important site information.
A clear visual indicator allows you to quickly identify the visibility of each note. Easily filter your notes by visibility (personal or organization-shared) to quickly find what you need. A warning message informs you when multiple people are simultaneously working on the same note to avoid conflicts.
### Quick table extension
Save time when creating your tables with the new extension buttons. Now add multiple rows or columns with a single click instead of adding them one by one. This improvement significantly simplifies the formatting of your tables, particularly useful for documents with large amounts of data to structure.
### Improvements
* In title blocks, new alphabetical numbering option available from the Style menu, complementing numerical numbering
* Quick access to new features directly from the navigation menu through the changelog
### Fixes
* Fixed text selection menu not appearing for some users with touchscreen laptops
## Custom email signature
Personalize your sharing emails with a professional signature. Create your signature in the organization settings with your contact information, company logo, and details. Your signature will be automatically applied when sharing documents by email.
The signature can be modified at any time when you share a document, and changes are automatically saved. A reset button allows you to quickly return to default values. This feature is available starting from the Pro plan.
### Archive completed tasks
Keep your documents organized by hiding completed tasks. When duplicating a document, archived tasks remain hidden by default, allowing you to start fresh while preserving the complete history.
You can display archived tasks or unarchive them at any time in case of error. Archiving improves readability without losing any information.
### Improvements
* Added white and black to color options for text and highlighting, with new opacity variations
* Display of current plan and member count directly under the organization name, with quick access to settings and member invitation
* In progress blocks, group mentions (@group) now appear correctly when copying and pasting to Excel
### Fixes
* Fixed timeouts and incomplete pdf exports. Large documents now generate correctly without content loss
* Fixed photo import on iOS 16 in the mobile app
* Fixed display issue with blocks containing popups (tables, callouts, meeting blocks) on mobile
* Fixed callout border display at the top of the page in PDF exports
* Fixed callout colors that weren't displaying with the correct shades
## Automatic title numbering
Structure your documents with automatic title numbering. Enable numbering from any title or from the Style menu accessible via the "..." button at the top right of the document. Choose which title levels to number: H1, H2, H3, or H4, according to your needs.
Numbers adjust automatically when you reorganize your content, ensuring a consistently coherent and professional structure. This feature is available starting from the Pro plan.
### Custom title colors
Set your title color once and it will be automatically preserved. No more repeating formatting for each new H1 title – your main color is memorized and applied automatically.
You can also now customize the text color of image captions, particularly useful for highlighting new remarks in your reports. This feature is available starting from the Pro plan.
### New pricing plans
Discover our new Pro, Team, and Enterprise plans with unlimited users. These new plans offer you more flexibility to grow your teams without constraints. The document quota is shared among all users in the organization.
### Improvements
* Improved page break system to avoid incorrect page breaks between multiple consecutive titles and after subtasks
### Fixes
* Fixed the inability to upload large images over 100MP that previously failed
* Resolved the issue of inserting photos from the camera roll on phone and tablet (HEIC format)
* Fixed the bug when pressing Enter after the document title
* Pages no longer reload unexpectedly when changing document name or after switching organizations
* Fixed the cursor selection issue with mouse in AI prompts
* The offline icon now appears only once in the breadcrumb instead of repeating at each step
* Empty voice notes no longer display an infinite loading state
## Planned and actual dates in Progress block
Track your project progress precisely with planned and actual dates. Add for each progress category:
* Planned start date and planned end date
* Actual start date and actual end date
Actual dates are created automatically: the start date when you go from 0% to x%, and the end date when you reach 100%. You can also enter them manually.
A "D+X" or "D-X" indicator displays the delay in days between planned and actual dates, allowing you to quickly identify delays or advances. An option lets you show or hide these dates as needed.
### Claude Haiku 4.5
Upgraded to Anthropic's new Claude Haiku 4.5 model. This model offers improved performance for all your AI interactions: content generation, text improvement, summaries, and suggestions. Enjoy faster and more relevant responses in all your AI-assisted workflows.
### Improvements
* The creation date of subtasks is displayed in DD/MM format to the left of each subtask, with full details (time) on hover
* Significant improvement in popover and general interface performance
* The callout block icon now aligns correctly with text, even when it's in H1 or H2 heading
### Fixes
* Photos no longer disappear from your notes when you drag them to a document (copy instead of cut)
* Contact labels can no longer be edited in read-only mode
* Start and due dates are no longer saved by default, preventing their unwanted reappearance
* Fixed a critical vulnerability with the happy-dom library
## Custom fonts
Add your own fonts to your documents to respect your brand guidelines. Import custom fonts like Century Gothic, Neue Helvetica, DIN, or Calibri directly from organization settings.
Your documents can now perfectly reflect your visual identity with your brand's typography. Ideal for companies that want to maintain visual consistency across all their professional documents. This feature is available starting from the Pro plan.
### WhatsApp sharing
Share your documents directly via WhatsApp for more fluid and informal communication. A new WhatsApp share button lets you send your reports and documents to your contacts in one click.
Perfect for quick exchanges on construction sites or with collaborators who prefer WhatsApp for their professional communications.
### Improvements
* @Date mentions now display the short format DD/MM/YY instead of DD/MM/YYYY for more conciseness
* The AI block is renamed "Rephrase notes" to better reflect its function and visually improves the distinction between blocks on hover
* Significant interface optimizations: context menus, popovers, and editor CSS rendering for smoother navigation
### Fixes
* Readers can no longer modify task status in shared documents
* Fixed the animation bug that made the Notes panel "shake" when refreshing the page
* Improved interactions with block handles for more precise manipulation
## Document title color and alignment
Customize your document titles with colors and alignments. You can now format the main title of your document like any text: change the color, adjust the alignment (left, center, right), for a visual rendering adapted to your needs and brand guidelines.
This new flexibility allows you to create even more professional and customized documents.
### Performance optimization
Major interface performance improvement for an even smoother experience. Optimization of layout rendering, editor CSS calculations, and general application display.
Navigation between pages, document editing, and all interactions are now significantly faster, especially on large documents.
### Claude Sonnet 4.5
Upgraded to Anthropic's new Claude Sonnet 4.5 model. This state-of-the-art model offers even superior performance for all your AI interactions: more creative content generation, more relevant text improvement, more accurate summaries, and smarter suggestions.
Enjoy enhanced response quality for all your AI-assisted workflows in There.
### Improvements
* Added a fourth heading level to structure your documents with even more precision. Displayed in normal underlined style
* Dates in the Task block now display in short format DD/MM/YY for better readability
* Attachments are automatically locked after document signature to ensure integrity
### Fixes
* Attachments and comments are now accessible again on mobile for read-only documents
* Fixed font not loading correctly in PDF export signatures
* Only one notification is now sent on first document read instead of multiple notifications
* H3 titles in progress and quantity blocks no longer appear incorrectly in the summary restricted to H1 and H2
* On Android, fixed audio recording that would stop when the phone was locked
* On Android, the toolbar now displays correctly above the keyboard during editing
## @Person and @Company mentions
Easily mention people and companies in your documents. Type @ followed by a name to create a link to a contact or company. Mentions are automatically created from the attendance block and can be used throughout the document.
Ideal for quickly referencing participants, subcontractors, or companies mentioned in your reports, with automatic suggestions during typing.
### Document read notification
Receive an email notification when an identified recipient reads your shared document for the first time. Know instantly when your reports are viewed, allowing you to follow up proactively.
Perfect for following up at the right time with companies or contacts who haven't yet reviewed your important documents.
### Navigation architecture redesign
New navigation architecture inspired by best design practices. The interface adopts a more modern style with better visual continuity: the navigation bar takes on the background color to create a more immersive experience, and the main page is highlighted in an elegant white frame.
Redesigned navigation for a smoother and more professional user experience.
### Improvements
* Added "Not concerned" and "Represented" statuses to better reflect all attendance situations
* Statuses automatically display in feminine or masculine form based on the contact's gender
* The @broadcast badge displays in light gray instead of blue to avoid confusion with the "excused" status
* Intelligent management of short name versions in the attendance block for optimized display
* Major optimizations: improved partial rendering, comment preloading, database indexes, and limited page re-rendering
### Fixes
* Photos added before audio recording now appear correctly in the synthesized note
* Fixed white screen appearing when clicking photo and audio buttons on Android
* The "Open document" link is now always clickable in emails, regardless of email client
* The table of contents no longer disappears during PDF export
* Fixed status display on dates and adding tasks to the correct block
* Subtasks now keep their parent link when moved
* Ability to scroll in the header and footer image library
## Automatically saved email drafts
No more risk of losing your content when sharing via email. Your email content is now automatically saved as a draft, even if you close the sharing window.
A visual indicator on the share button shows you that a draft is in progress. You can resume writing your email at any time exactly where you left off, just like in Linear or Gmail.
### Faster than ever Word and PDF import with AI
Transform your Word and PDF documents into structured notes in seconds. Simply import your file into the AI assistant and ask it to create a formatted note. The AI analyzes your document and automatically converts it while preserving structure, headings, and content.
No more tedious copy-pasting and manual reformatting. Whether it's a client report, meeting minutes, or technical document, the AI understands your document structure and generates a perfectly formatted note. This feature significantly accelerates migrating your existing documents to There.
### PDF compression optimization
The quality of your PDF exports is significantly improved. Images now maintain optimal sharpness while keeping a reasonable file size. Smart compression preserves important details like text in screenshots.
The compression algorithm balances visual quality and file size to deliver professional PDFs without compromising readability. Your large documents with many images now export with quality comparable to the best tools on the market.
### Improvements
* Column blocks now display on mobile with vertically stacked columns and horizontal separators for better readability
* Complete interface improvement with creation date display, preserved selections when creating a new task, and automatic calculation of the offset between planned and actual dates
* Overdue start dates display in red when the task is still to do, in symmetry with due dates
* In task blocks, create checklists directly in the block without having to drag and drop them from outside
* Improved table block rendering with colored headers and list display mode on mobile
* Automatic column addition when adding images, the gallery dynamically adapts to the number of photos
* Added icons for different sections (contacts, groups) in attendance blocks for better visual clarity
* Titles from ChatGPT are automatically converted to Heading 1 when pasting into an empty note
* Exit image captions with Enter+Enter to create a new paragraph line, like with bullet lists
* Overall improvement in document loading times thanks to an optimized cache system
### Fixes
* Fixed PDF exports that didn't generate files or completed without results
* Fixed PDF file naming during export that used a technical identifier instead of the document name
* Fixed internal links with SharePoint access paths that weren't working properly
* Fixed date display that appeared twice on mobile in task blocks
* Fixed slowness when opening documents from the homepage
* Improved SEPA payment support for subscriptions with correct payment status handling
## Table formatting
Enhance the presentation of your tables with new formatting options. You can now merge cells to create column or row headers, making it easier to structure complex and professional tables.
Row and column headers help clearly organize your data and improve table readability, whether for financial reports, schedules, or comparative analyses. The intuitive interface provides quick access to these options through a contextual menu when selecting cells.
### Automatic Email Reminders
Optimize tracking of your shared documents with an automated reminder system. Configure reminders when sharing documents and manually trigger follow-ups for recipients who haven't viewed your reports. Reminder emails use a professional template to maintain consistent communication.
### Improvements
* Display of the number of days late or ahead relative to start and due dates for better tracking
* Simplified date editing directly in the calendar with natural language input (e.g., "tomorrow", "in 3 days")
* Clarification of labels "to do on" versus "due on" for better understanding
* Enhanced status display menu with preservation of date and status history
* Automatic removal of dates for "To Do" and "For Information" statuses
* Significant improvement in loading time for @ suggestions on first use
* Redesigned offer labels for better visibility of Premium and Pro features
### Fixes
* Fixed PDF export that didn't include page breaks inserted in the document
* Resolved sync errors preventing access to certain documents
* Fixed the issue where enhanced notes weren't appearing on the mobile app after generation
* Resolved scroll reset bug when opening or closing the side panel
* Fixed unwanted automatic scrolling when entering @date mentions
* Resolved errors when creating or updating tasks with invalid identifiers
* Fixed share modal that wouldn't close properly after sending
* Improved display of Lucide icons that could appear with delay
* Fixed incorrect timezone in reminder emails
* Resolved technical errors preventing event imports in certain cases
## Image zoom in galleries
View your images in full screen with a simple click. When you click on a thumbnail in a gallery, the image displays in large format for better detail visibility. This feature is available in both the editor and public document view, as well as on mobile.
Easily navigate between images in your gallery in enlarged mode and close the view with one click to return to your document.
### Advanced Table Formatting
Further customize your tables with new formatting options. Change the background color of individual cells to highlight important data. Apply text formatting (bold, italic, color) to row and column headers. Align text in bulk across multiple cells by selecting an entire row or column.
These improvements allow you to create more visual and professional tables, similar to what you could do in Excel or Notion.
### Improvements
* Added checklists in tables, callouts, and task blocks via the slash menu
* New tasks automatically include their creation date, with a quick button to edit the date from the status picker
* Significant performance improvement for scrolling in the notes list
* Added over 50 new icons (building, security, utilities, medical, etc.)
* Direct access to color customization from the color palette
* Added visibility indicator for public comments
* Improved automatic navigation hiding behavior
### Fixes
* Fixed incorrect time display in meeting block during PDF export
* Resolved display issue for large values (more than 3 digits) in quantity block
* Fixed inability to resize table columns
* Fixed randomly broken button display on new tasks
* Enhanced yellow highlight color for better readability
* Fixed icon alignment in meeting block when location spans two lines
* Fixed error when dragging and dropping a note
* Resolved photo export issue with missing file extensions
* Fixed horizontal scrolling in comments panel
* Fixed alignment of long text in label dropdown menus
* Fixed collaboration cursor not displaying correctly
* Improved attendance block display for readers (single line for one contact)
* Fixed AI bar inappropriately activating when pasting an email in attendance block
* Fixed non-clickable emails and incorrect phone numbers in PDF export of attendance block
* Fixed data loss when copying label dropdown menus
* Fixed access to style menu in side panels
## Comments on documents
Collaborate more effectively with the new comments feature. Add comments directly on any block in your document or select specific text to comment. Comments appear in real-time for all collaborators.
Users can create discussion threads by replying to existing comments, facilitating contextual exchanges. Each comment displays the author and timestamp, enabling clear conversation tracking. This feature enhances asynchronous collaboration and centralizes feedback directly within your documents.
### Subtasks with indentation
Organize complex tasks by creating up to three indentation levels. Each subtask maintains its own dates, statuses, and properties independently from the parent task, unlike simple checklists.
This hierarchical structure allows breaking down large projects into actionable items while maintaining a clear overview. Subtasks can be collapsed or expanded for better readability.
### Planned and actual dates for tasks
Track your project progress precisely with five date types: creation date, planned start date, due date, actual start date, and actual completion date. Actual dates are automatically filled when status changes to "In Progress" or "Done".
All dates remain manually editable to adapt to unforeseen circumstances. A new history in the task context menu traces all status changes with their associated dates, providing complete traceability of each task's evolution.
### Improvements
* Ability to add a second email for a contact, useful for backup or generic emails
* For @Date labels, the cursor automatically positions on the date input field after label validation, speeding up entry
* Create structured documents from prompts with multi-provider support and custom labels
* Added ability to define a header row for better organization
* Automatic addition of document thumbnail in metadata for better sharing
* Choices made during signup are now synchronized to personalize communications
### Fixes
* Fixed bug where deleting the second email would delete the first one in the Attendance block
* Major improvement to PDF export reliability for large documents with tables and callouts, resolving content truncation and layout issues
* Fixed audio playback on Android in the mobile app
* Resolved AI bar positioning issue after drag-and-drop and scrolling
* Fixed unexpected page reloads during document editing
* Fixed incorrect callout block movement when using AI
* Improved transcription speed and summary generation for voice notes
* Fixed date display in task statuses (French format and visibility)
* Fixed cumulative absence counter in the Attendance block
* Simplified voice note context menu by replacing "Info and more" with "More"
* Fixed branding application for document readers
* Fixed AI summary language for readers (now in French for French documents)
* Fixed music interruption when opening the app on Android
* Resolved media file processing errors
* Fixed out-of-range position errors in the editor
* Fixed visual jump of notes when showing/hiding the side panel
* Improved stability to prevent data loss during editing
* Fixed heading conversion for table cells containing lists
* Added context menu for voice notes in fullscreen mode
* Fixed content type update in the floating toolbar
* Fixed visual change of document visibility
## Home page redesign
The home page gets a fresh new look for a smoother and more intuitive experience. Instantly access your recent documents, create a new document with one click, and easily find files shared with you.
Direct links to the mobile app and plugin are now visible, allowing you to extend your use of There across all your devices. This redesign simplifies your daily navigation and focuses on what really matters: your content.
### Attendance Block: Simplified Management and New Status
The attendance block evolves to save you valuable time. A new "Apply to all" button automatically assigns the distribution label to all contacts with a single click. You can then manually deselect contacts who aren't concerned, an approach much faster than checking each contact individually.
The block also now includes a new "Late" status with automatic counting, just like absences. This feature is particularly useful for tracking construction site meetings or any event requiring precise punctuality monitoring. The cumulative late count is displayed directly, allowing you to quickly identify trends.
### Improvements
* For @Date labels, free color selection with black on white background as default for better readability
* Automatic detection of formatting errors in emails (spaces, missing extensions) when entering in the attendance block
* Left-aligned search results with display of label icon instead of category icon
* "+New list" button moved to the top for better discoverability
### Fixes
* Fixed thumbnail generation that sometimes displayed a blank page
* Resolved flickering of contact rows when hovering with tooltip
* Fixed attendance block height that changed when hovering over distribution label
* Added missing French translation "Unités" in the quantity block
* Fixed issue preventing document reorganization with new navigation
* Fixed loss of primary and secondary colors when opening multiple tabs
* Fixed mobile app crash when opening transcription details in progress
## Templates for your new documents
Start your projects quickly with custom templates and ready-to-use examples. When creating a new document, access your template library to start from a structure already configured to your needs.
Each template retains its formatting, blocks, and organization, saving you valuable time by avoiding recreating the same structure each time. Pre-configured examples inspire and guide you to discover the application's possibilities.
Usage statistics for your templates are automatically updated, allowing you to identify your most-used templates. Document duplication is streamlined to quickly create new personalized versions, and document rows adapt to each user for an optimal experience.
### Improvements
* During onboarding, enhanced discovery journey with custom tracking state maintained when sharing to yourself
* Document rows personalized per current user with added duplication and automatic template statistics updates
* Redesigned interface for label management with improved ergonomics
* Migration to Next.js 15.4 to improve application performance and stability
### Fixes
* Fixed the height of the "new document" frame which differed from that of a complete document
* Resolved the issue preventing interaction with AI after switching providers via the space bar
## Quantity block
Track your numerical indicators precisely with the new quantity block. Whether counting on-site personnel, financial amounts, or any other quantitative data, this block displays your values as proportional bars.
Bars adjust automatically: the element with the maximum value occupies 100% of the width, others scale proportionally. You can customize the unit of measurement (people, euros, etc.) and enable statistics to visualize the total sum at a given date. The block easily copies to Excel or other tools while maintaining its structure.
### GPT-5 support
There now integrates GPT-5, OpenAI's new model that offers significantly improved reasoning and content generation capabilities. Enjoy even more powerful AI assistance to write, synthesize, and structure your documents.
GPT-5 brings better context understanding and more accurate results for all your content generation requests. The model is directly accessible in the writing interface with the same commands as before.
### Improvements
* The Undo command (Cmd+Z) now works immediately after inserting an AI result, without requiring a prior click
* On the homepage, redesigned structure with statistics display, organization document and note lists, and explanatory empty view
### Fixes
* Fixed crash when launching the mobile app on Android
* Fixed display of long labels in table cells that were overflowing their container
* Fixed display of labels in the table of contents that were not appearing correctly
* Fixed organization logo resizing in header during PDF export
## Meeting Attendance Block
Efficiently manage attendance for your meetings with this new dedicated block. Record complete information about your participants: role, company represented, contact details including email and phone number.
For each meeting, quickly mark each participant's status (present, absent, late, excused), manage the distribution list and invitations for the next session. Integrated statistics allow you to track cumulative absences and tardiness. The interface intelligently adapts by hiding contact buttons when no information is provided.
### Enhanced Voice Notes
Access the original written notes after transcribing your voice notes. This feature allows you to return to the raw text generated by transcription, making it easier to verify and edit your voice content.
### Improvements
* Added emails from the attendance list when sharing documents
* Optimized React performance in the editor for a smoother experience
* Improved instructions for AI component generation
* Removed timezone display (UTC+2) in PDF exports of the Meeting block
### Fixes
* Fixed AI generation of :icon-: tags in documents
* Resolved the issue of full content duplication when AI reformulates text
* Fixed content overflow on callouts on mobile
* Resolved errors related to missing media usages, ensuring image access in all contexts
* Fixed missing images in PDF exports
* Eliminated network request spam on menu item hover
* Fixed removed block errors in the editor
## Smart suggestions when sharing
Save time when sharing your documents via email with intelligent suggestions. The system automatically suggests relevant contacts based on two sources:
* Your contacts saved in There appear directly in the suggestions
* Document duplication and sharing history helps you quickly find your usual recipients
These suggestions appear as soon as you open the email sharing panel, allowing you to select your recipients with a single click. No need to search through your contact list or retype email addresses: the right people are automatically suggested.
### Web and Mobile Onboarding
Discover There from your first connection with an intuitive welcome flow, available on both web and mobile. The new onboarding guides you through essential features, allowing you to get started with the app quickly and effectively.
This adaptive journey presents There's key concepts and helps you create your first document in just a few simple steps, regardless of the platform you're using.
### Improvements
* Link to original note now available to easily find the complete context of your content
* User context transmitted to artificial intelligence for more relevant suggestions during content generation
### Fixes
* Fixed drag and drop from notes now copying content instead of moving it, allowing the same content to be reused multiple times
* Fixed "Invariant failed" error when sharing documents
* Fixed mobile audio note synthesis displaying in English for French recordings
* Resolved drag and drop issue for images from old notes
* Fixed image duplication during drag & drop on Windows
* Adjusted audio note analysis overlay height on mobile
* Improved audio controls interface (button spacing)
* Fixed audio playback on speaker in silent mode
* Resolved recording bar hiding when launched from within a note
* Fixed stuck transcriptions that wouldn't complete
* Resolved 429 errors when loading media
* Fixed drag & drop of photos from galleries
## Custom labels
Save time by creating your own reusable labels. Type `@` followed by your label name to instantly insert it into your documents. These labels can be project statuses (pending, approved, submitted), progress states (to do, in progress, completed), or any other recurring element in your workflow.
Create and manage your labels directly from the input menu: choose a name and color for easy visual identification. Labels integrate naturally into your tables and documents, allowing you to standardize your processes without retyping. They automatically sync across your organization.
### Improvements
* Ability to listen to the original audio of your voice notes after AI transcription and formatting
* Access to the original note of a voice note directly from the mobile app
* In contact blocks, added email and phone fields for complete contact information
### Fixes
* Fixed issue where changing text color on one task affected other tasks
* Corrected label display order that differed from input order
* Fixed header and footer alignment in Safari
* Resolved dropdown menu positioning issue that wasn't aligned with input location
* Fixed AI-generated labels that were not editable
## Multi-provider AI and smart generation
Choose your preferred artificial intelligence provider. There's AI adapts to your needs with the ability to select different providers based on your preferences and use cases.
The AI system better understands your tasks and can now directly generate your business blocks: tasks, tables, meetings, and other structured elements. Extended support for different file formats allows the AI to work with more document types to assist you in your writing. This feature is available from the Pro plan.
### Quick date insertion
Type @date in your documents to bring up a mini-calendar and quickly insert a date. This feature simplifies planning and note-taking during meetings or reports.
### Improvements
* For voice notes, access your transcriptions and audio recordings directly from the web interface
* Improved color picker for text and highlighting
* Press Enter or Escape to quickly cancel opening a new task after creating one
* Improved the onboarding experience when accessing There from a mobile browser
### Fixes
* Fixed icon errors in the AI menu
* Resolved synchronization issues causing note loss or content being cleared on mobile
* Fixed missing AI summary buttons on public pages and templates
* Fixed errors when uploading media via drag & drop
* Fixed due dates displaying in red when not expired
* Fixed content overflow in task tracking block with long URLs
* Added error message when uploading files exceeding 5 MB
* Fixed workspace creation when signing up via "Use my template"
* Resolved audio toolbar issue hidden by keyboard on iOS
## Table of contents customization
Adapt the table of contents display to your needs with the new depth setting. You can now choose to display only level 1 headings (H1), levels 1 and 2 (H1, H2), or all three levels (H1, H2, H3) by default.
The setting is accessible directly from the table of contents toolbar and applies instantly. This option helps simplify navigation in long documents by focusing on main sections, while keeping the ability to show all heading levels when needed.
### Improvements
* Optimized image loading for smoother document navigation
* Visual indicator when editing a document without internet connection
* The template import button displays correctly during account creation
### Fixes
* Fixed vocal note issues on Android: resolved app crashes, background recording now works properly, and recording duration displays correctly
* Fixed transparent toolbar display on Android
* Fixed task due date bug: first input via the mini-calendar now saves the correct date
## Shared template import
Once your account is created, you can now import a shared template directly into your organization. When viewing a public template on the website, a button allows you to import it with one click to use in your workspace.
This feature streamlines onboarding and lets you start quickly with pre-configured templates, whether empty or pre-filled with sample content.
### Improvements
* Replaced the AI magic wand icon with a more modern and refined sparkles icon throughout the interface
* Added types (Information, Decision, Task) and enriched statuses adapted to each type. Information can be marked "For the record", decisions can be Proposed, Approved, or Cancelled, and tasks have complete statuses: To do, Deferred, In progress, Blocked, Done, Validated, or Cancelled. Overdue deadlines are highlighted with a weekly reminder counter
### Fixes
* Fixed mobile synchronization issues. Notes created on mobile are now properly synced to the web platform
* Resolved interface display issues: document text is now correctly visible up to the navigation edge, the AI bar no longer displays twice on mobile, and the page URL correctly shows the document title
* Fixed scrolling in the email sharing modal when a large number of emails are available
* Improved block copy/paste: dates and percentages from the completion block are now included when copying to Excel, and table headers copied from ChatGPT are properly formatted
* Fixed the display of overdue dates for already completed tasks, avoiding the impression of delay
* Resolved system errors including conflicts during media uploads, note deletion errors, and correct document counter updates
## Voice Notes on Mobile
Record audio notes directly from your mobile device. You can now capture your thoughts vocally while on the move, with automatic transcription that instantly converts your speech into AI-enhanced text.
Recording continues even when the app is in the background or the screen is locked, allowing you to take hands-free notes. If you've already started writing text or added photos to your note, these elements will be intelligently integrated to enrich and improve the AI-generated note.
Your original note remains always accessible, allowing you to consult the raw content before processing if needed.
### Improvements
* Quickly delete a note by swiping left on mobile
### Fixes
* Fixed scrolling issues in the attachments panel
* Resolved issue preventing selection of past dates in task tracking calendar
* Fixed custom colors not displaying correctly in the color picker
## Full-screen notes
View your notes immersively with the new full-screen display. Whether you're reviewing your own notes from the app or browsing publicly shared notes, enjoy an optimal reading experience without distractions.
The interface has been completely redesigned to offer smooth and intuitive navigation. The full-screen view replaces the old modal, allowing you to focus entirely on your note content. This improvement benefits both organization members and external readers viewing your shared documents.
### Improvements
* Attachments in shared emails are now integrated into AI context for more relevant suggestions
* Display of attachment count directly in shared email previews
### Fixes
* Fixed photo loss when duplicating construction site report templates
* Resolved attachment download errors that prevented downloading certain files
## Share attachments with your documents
Easily share additional files with your documents. A new "Files" panel lets you add your attachments (photos, plans, quotes, etc.) at any time. Recipients find all files in a dedicated area on the right side of the document, just like Wetransfer.
This feature avoids email size limit issues while keeping your documents accessible online. Files remain hosted and available without cluttering your recipients' inboxes.
You can add attachments even after the initial send. No more "oops, I forgot the attachment" emails – simply complete your send with the missing files without having to resend the entire document.
### Improvements
* Removed modals when creating notes for a smoother and faster workflow
* Improved app startup in offline mode for quicker access to your documents
### Fixes
* Fixed photo display in notes list after adding images to a new note
* Fixed photo display in PDF exports
* Fixed document duplication without tasks that prevented the process from completing
## Mobile offline mode
Work without interruption even without internet connection. The mobile note-taking app now supports offline mode, allowing you to view and edit your notes without connection. All your changes are automatically synchronized once the connection is restored.
### Improvements
* Your filter preferences in the note list are now saved between sessions, so you find your workspace organized just as you left it
# AI⋅there
Source: https://docs.there.do/features/document/ai/ai-there
AI agent built into the document: contextual chat, note merging and change review
AI⋅there (pronounced "Hi, there!") is a side chat panel anchored to the open
document, able to read its content and propose changes directly inside the
document.
This feature is available starting from the [**Team** plan](/billing/plans/index).
## Open the agent
Click the icon to open the side
panel: the icon appears to the right of the document when the panel is closed,
or in the top tabs when the panel is already open. You can select the AI model,
enter your instruction and attach files or images.
Each document keeps the history of your conversations. You can resume a
conversation, start a new one or delete one at any time.
## Context window
Each conversation has a context window — the amount of information the AI can
take into account at once. It grows as the conversation, referenced documents
and notes accumulate, and it depends on your plan:
| Plan | Context window |
| - | -: |
| Free | 128k tokens |
| Pro | 256k tokens |
| Team | 512k tokens |
| Business | 1M tokens |
An indicator near the chat input shows how full the context window is. When it
is full, the conversation can no longer accept new messages — start a new chat
to continue, or upgrade to a plan with a higher context window.
## Add documents to the context
You can reference other documents directly in the chat to give the agent more context.
In the chat input, click **Add document** or type `@` to search and pick any document from your workspace. The agent can then read its content when processing your instruction.
## Search across your workspace
Ask AI⋅there to find information when the answer isn't in the currently open document — for example "find the safety clause from last month's report" or "what did the site visit note say about drainage?". The agent searches your other reports and notes and reads the relevant ones before answering.
Search results are shown as sources at the end of the agent's answer, with a link to each report or note it used.
## Use notes with the agent
From the notes list, click on a
note to access AI actions:
* **Merge into document** — sends the note directly to the agent with a merge
instruction.
* **Add to AI context** — adds the note to the context without triggering the
agent. Useful to accumulate several notes before sending an instruction.
## Manage comments from the chat
Ask AI⋅there to read the comment threads of the document, add a comment,
answer a thread or resolve it. Before any comment is added, answered or
resolved, the chat shows what it is about to do and waits for your approval.
## Review proposals
Once the agent is done, it presents its changes inside the document. You can:
* **Accept all** or **reject all** in one click.
* Navigate change by change using the arrows in the centre bar (bottom of the
document) and accept or reject each change individually.
AI proposes, you decide.
## Use cases
* Merge field notes into a meeting report
* Reformat a document to match a standard structure
* Proofread and improve writing
* Generate a summary from multiple notes
Contact us for advanced use cases: we can set up custom suggestions and
automations to act on your documents. [hello@there.do](mailto:hello@there.do)
# Artificial intelligence
Source: https://docs.there.do/features/document/ai/introduction
Access AI features from a document or a note
AI is available in several places in There: directly while writing, on a text
selection, or via the AI⋅there agent for more complex tasks.
AI agent to merge notes, reformat a document or generate summaries.
Invoke AI inline from any document or note.
Select text or a block to access AI suggestions.
Save an instruction and run it on your documents.
# AI model compliance and environmental impact
Source: https://docs.there.do/features/document/ai/model-compliance
Compare AI providers by EU AI Act commitment, independent intelligence score, and available environmental estimates.
There lets you choose between models from Google, OpenAI, Anthropic, and Mistral AI. This page summarizes the information that can currently be verified for each provider and model.
Information was checked on October 8, 2026. Provider options and independent
scores can change. A provider signing the GPAI Code of Practice helps it
demonstrate compliance with parts of the EU AI Act; it is not an EU
certification of a model or service.
## Quick comparison
The Artificial Analysis score is its Intelligence Index for the model configuration used by There. A higher score indicates better performance on its independent benchmark suite. It does not measure legal compliance or environmental impact.
| Model in There | Provider | Suggested use | Artificial Analysis Intelligence Index | EcoLogits estimate¹ | GPAI Code signatory |
| - | - | - | -: | - | - |
| Claude Haiku 5.5 | Anthropic | For getting an answer without waiting. | [34](https://artificialanalysis.ai/models/claude-haiku-5-5) | Not available for this exact model | Yes |
| GPT-6 Luna | OpenAI | For reducing the estimated environmental impact. | [30](https://artificialanalysis.ai/models/gpt-6-luna) | 0.129–0.139 Wh · 0.065–0.069 gCO₂e | Yes |
| Claude Sonnet 5.5 | Anthropic | For analyzing and synthesizing complex requests. | [41](https://artificialanalysis.ai/models/claude-sonnet-5-5) | 1.16–1.82 Wh · 0.57–0.87 gCO₂e | Yes |
| GPT-6.1 Sol | OpenAI | For analyzing and synthesizing complex requests. | [48](https://artificialanalysis.ai/models/gpt-6-1-sol) | 1.51–2.32 Wh · 0.76–1.13 gCO₂e | Yes |
| Gemini 3.8 Flash | Google | For working with long documents, images, and media. | [40](https://artificialanalysis.ai/models/gemini-3-8-flash) | Not available for this exact model | Yes |
| Mistral Large 4 | Mistral AI | For choosing AI designed and hosted in Europe. | [38²](https://artificialanalysis.ai/models/mistral-large-4) | Not available for this exact model | Yes |
¹ Estimate for an output of 1,000 tokens using the world-average electricity mix. The first value is energy use and the second is greenhouse-gas emissions. EcoLogits flags reduced precision for these architectures.
² Score published for the Mistral Large 4 preview, which may differ from the version There uses.
Google, OpenAI, Anthropic, and Mistral AI appear on the [European Commission's list of GPAI Code of Practice signatories](https://digital-strategy.ec.europa.eu/en/policies/contents-code-gpai).
## Understanding the environmental information
[EcoLogits](https://ecologits.ai/latest/) estimates impacts for an individual inference request. It reports values or ranges for energy use, greenhouse-gas emissions, water consumption, primary energy, and resource depletion. The result depends on the exact model, generated token count, hardware assumptions, latency, and electricity mix, so EcoLogits does not define a fixed provider-level score.
The EcoLogits catalog contains the exact [GPT-6 Luna, GPT-6.1 Sol](https://api.ecologits.ai/v1beta/models/openai), and [Claude Sonnet 5.5](https://api.ecologits.ai/v1beta/models/anthropic) models. It does not yet contain Claude Haiku 5.5, Gemini 3.8 Flash, or Mistral Large 4, so no proxy value from another model is shown for those three models. Estimates include both model use and hardware manufacturing. See the [EcoLogits methodology](https://ecologits.ai/latest/methodology/proprietary_models/) and [reported impact criteria](https://ecologits.ai/latest/tutorial/impacts/) for details.
The “lower estimated impact” suggestion in the model picker is a relative
product recommendation. The comparison depends on the generation scenario and
is not an environmental certification.
Learn how There protects data and governs its use by AI features.
# Routines
Source: https://docs.there.do/features/document/ai/routines
Save an AI⋅there instruction and rerun it on your documents in one click
A routine is a saved AI⋅there instruction. Run it on a document instead of
retyping it each time. AI⋅there applies its changes in the document and you
review each one.
Running a routine requires AI⋅there. Creating your own routines is available on
the Business plan.
This feature is available starting from the [**Business** plan](/billing/plans/index).
## Open the library
Click **Routines** in the side menu. The **Documents** section lists the
routines that run on an open document:
* **Proofreading**: fixes spelling and grammar.
* Your own routines.
* Routines shared with a team folder you are a member of, or with your whole
organization.
## Run a routine
1. In the library, click the routine.
2. Pick a document from your recent documents, or search for one.
3. The document opens and the routine starts in the AI⋅there chat.
You must be able to edit the document: a routine does not run on a read-only
document.
These routines also appear as quick actions in the AI⋅there chat, on each of
your documents.
## Create a routine
1. In the library, click **New routine**.
2. Enter a **Name** and an **Instruction**: describe what AI⋅there should do on
the open document.
3. Add a **Reference** if needed: a template or document AI⋅there reads on every
run, for example to check that the document complies with that model.
4. Choose who it is **Shared with**: **Only me**, one of your team folders, or
**Everyone in the organization**.
5. Click **Save routine**.
## Share a routine
A routine shared with a team folder can be run by every member of that team
folder. A routine shared with the organization can be run by every member of
the organization. Only organization admins can share with everyone.
Others can run a shared routine, but only its creator can read its instruction,
edit it or delete it.
## Edit or delete a routine
Hover a routine you created and open its actions menu:
* **Edit**: change its name, instruction, reference or who it is shared with.
Changes apply the next time the routine runs.
* **Delete**: the routine is removed from the library and from document quick
actions.
# Selection and AI menu
Source: https://docs.there.do/features/document/ai/selection-and-menu
Select text or a block to access AI suggestions
Select any text or block, then open the block menu (
icon) → **Ask AI**.
You can also attach files to your request.
## Available suggestions
**Suggestions**
* Improve writing
* Fix spelling
* Translate
**Modifications**
* Longer
* Shorter
* Simplify text
* Change style
* Add emojis
* Format text
**Generate**
* Checklist
* Task tracker
* Bullet list
* Table
* Conclusions
## Example use cases
* Convert an existing table into a task tracking block
* Take a photo of a business card and turn it into an attendance block
* Reformat a list of points into a structured table
# Space bar
Source: https://docs.there.do/features/document/ai/space-bar
Invoke AI inline from any document or note
Press `Space` on an empty line to open the AI bar directly inside the document
or note. Enter your instruction and AI inserts the result at the cursor
position.
## How to use it
1. Place the cursor on an empty line.
2. Press `Space`.
3. Enter your instruction.
4. Select a model if needed, then confirm.
You can also attach files or images to your instruction.
## Available models
Claude Haiku 5.5 is the default model. Claude Haiku 5.5 and GPT-6 Luna are
available on all plans. Claude Sonnet 5.5, GPT-6.1 Sol, Gemini 3.8 Flash, and
Mistral Large 4 are available starting from Team.
This feature is available starting from the [**Team** plan](/billing/plans/index).
| Model | Plan |
| - | - |
| Claude Haiku 5.5 (default) | All plans |
| GPT-6 Luna | All plans |
| Claude Sonnet 5.5 | Team and above |
| GPT-6.1 Sol | Team and above |
| Gemini 3.8 Flash | Team and above |
| Mistral Large 4 | Team and above |
### Choose the models your organization allows
On the Business plan, organization admins can choose which models members may
use from **AI governance** in the organization settings, for example to keep
only Mistral Large 4. A disabled model is never used, even when another one is
unavailable, and at least one model must stay enabled.
The space bar is available in both documents and notes.
# Attendance
Source: https://docs.there.do/features/document/blocks/attendance
Track participants, their groups and attendance information
The Attendance block replaces static tables with a readable, time-stamped
tracking system connected to document sharing.
To add this block, type `/attendance` then select
**Attendance**.
## Create and configure the block
After creating the block, you will find:
* A display options bar
* A check-in calendar
* Actions to add groups and contacts
## Display options
The options bar (at the top of the block) lets you show or hide useful columns.
| Option | Usage |
| - | - |
| Email | Clickable address to mail client |
| Phone | Clickable number (direct call on compatible devices) |
| Attendance | Status `present`, `absent`, `excused`, `remote` |
| Cumulative absences | Automatic total of past absences |
| Invitation | `Invited` / `Convened` status + optional time |
| Distribution | Includes the contact in the default distribution list |
| Statistics | Summary row for the block |
These options apply to this block only. To reuse the same display on every
attendance block in the document, open
**Options** then **Apply to all**.
## Manage check-ins over time
* Use the arrows to navigate between check-ins
* Click a date to view the state of that session
* Create a new check-in for the current meeting
Even after duplicating the document, the check-in history remains accessible.
This preserves cumulative absence tracking from one meeting to the next.
## Prefill a new check-in
Select an empty date, then click **Prefill from \[previous date]**. The action
uses the most recent earlier date that contains attendance data.
Prefill prepares the next check-in; it does not copy previous attendance
statuses.
The prefill follows these rules:
* The `Invited` or `Convened` setting, including its optional time, is carried
over to the new date. Those contacts are marked `present`.
* If nobody was invited or convened on the source date, every contact with an
attendance status on that date is marked `present`.
* Previous attendance statuses such as `absent`, `excused`, `late` or
`represented`, or `not concerned` are not copied.
* Distribution selections are carried over.
* Cumulative absence and lateness totals continue from the block history; they
are not copied as values for the new date.
When **Create next** automatically updates the document date, it applies the
same prefill rules to every Attendance block.
## Organise groups
1. Click **Add a group**.
2. Give it a clear title.
3. Add a description (example: company, address, trade).
You can then move, duplicate or delete the group from its action handle.
Add a short name to the group name (`STR`, `MGR`, `SUB`) to make company
selection easier in tasks.
Open the group's action handle then **Customize** to set a dedicated icon and
a custom abbreviation. The abbreviation overrides the short name otherwise
detected automatically from the group's title.
### Company icons
Each group can show the icon of its company, retrieved automatically from the
website of the first company email domain among its contacts. Generic domains
such as `gmail.com` are ignored.
Company icons are on by default for attendance blocks created from now on. In
an existing block they stay off, so documents already sent keep their look. To
enable them, open **Options** and turn on
**Company icons**. Then open the group's action handle and choose
**Edit company…** to check the domain, retrieve the website icon, upload an
image or pick an icon from the library. An icon you chose yourself is never
replaced.
See also: [Tasks](/features/document/blocks/tasks).
## Manage contacts
In each group, click **Add a contact** then fill in:
* First and last name
* Role / job title
* Email
* Phone number(s)
* Attendance status
* Invitation / summons status (+ time if needed)
* Include in distribution
Each contact can be moved, duplicated, deleted, or split (above or below)
via its action handle. Adjacent, compatible attendance blocks are
automatically merged back together.
## Document distribution
When sharing the document, you can automatically use:
* Contacts marked for distribution
* Or all emails found in the document
The list stays in sync with changes made to the block.
## Blocks derived from an attendance list
Attendance block data can automatically populate other blocks in the document via the slash command menu. These blocks are pre-filled with one row per company from the attendance list.
| Derived block | Slash command | Description |
| - | - | - |
| **Workforce** | `/workforce` | Daily workforce count per company |
| **Situation** | `/situation` | Progress tracking per company |
| **Penalties** | `/penalties` | Absence days and penalty amounts per company |
| **Agreement** | `/agreement` | VIC and PSPS document tracking per company |
These blocks are particularly suited to construction-site meeting minutes and
progress reports.
## Best practices
* Update attendance at the start of each meeting
* Group contacts by trade or stakeholder type
* Duplicate the previous document to maintain tracking continuity
* Enable only the columns you need to avoid information overload
# Callout
Source: https://docs.there.do/features/document/blocks/callout
Display information in a customisable visual block
The Callout block highlights content with a configurable appearance.
To add this block, type `/callout` then select
**Callout**.
## Appearance options
* Block colour
* Block icon
* Background
* Border
* Coloured text
If the icon you need is not available, contact the There team.
# Columns
Source: https://docs.there.do/features/document/blocks/columns
Lay out content in two columns
The Columns block splits content into two side-by-side columns.
To add this block, type `/columns` then select
**Columns**.
## Alignment
Each column can be aligned independently:
* Left
* Centre
* Right
# Document title
Source: https://docs.there.do/features/document/blocks/document-title
Add and customise the main title of the document
The Document title block is the main title of a document. There is only one per document and it is inserted by default on creation.
The Document title can be moved, deleted and reinserted via the `/document title` menu.
To convert existing text into a Document title, select it and choose **Transform into document title** from the text format menu.
For a cover page, place an illustration image before the Document title.
To structure the content, use [Headings](/features/document/blocks/headings).
## Tagline and subtitle
The Document title can be enriched with a tagline and a subtitle.
To add them:
1. Click to the left of the block.
2. Select **Add a tagline** or **Add a subtitle**.
# Headings
Source: https://docs.there.do/features/document/blocks/headings
Structure the document with heading levels and automatic numbering
The Headings block structures the content of a document across four levels (h1, h2, h3, h4). A floating menu is automatically generated for readers to navigate the document quickly.
To add this block, type `/heading` or directly `/h1`, `/h2`, `/h3`, `/h4`,
then select **Heading**.
## Available levels
* h1
* h2
* h3
* h4
## Automatic numbering
You can enable automatic numbering and choose which levels it applies to.
Available formats:
* `1, 2, 3`
* `I, II, III`
* `A, B, C`
* `a, b, c`
## Heading style
You can customise the appearance of headings from the block handle menu. Each level is individually configurable.
Available options:
* **Text**
* **Highlight**
* Full line
* Text only
* **Border**
You can apply a dedicated colour, including the brand colour.
For global configuration:
[Customise style](/features/document/style).
## Duplicate a section
From the block handle menu ( icon) of a
heading, choose **Duplicate**, then pick what to copy:
* **Heading** — duplicates only the heading block itself.
* **Section** — duplicates the heading together with all the content nested
under it.
If the section title contains a [label list](/features/document/mentions#label-lists),
duplicating it as a section also offers **Expand section**: it creates one
copy of the section per value of the label found inside it, and names each
copy after that value — useful to generate one section per building, lot, or
phase from a single template section.
The same works when the heading mentions a company group from the
[attendance block](/features/document/blocks/attendance): **Expand section**
creates one section per group that does not have one yet. Tasks copied this
way are independent and do not appear in **View duplicated tasks**. To copy a
single task into each company's section, use
[task duplication](/features/document/blocks/tasks#task-duplication).
# Horizontal rule
Source: https://docs.there.do/features/document/blocks/horizontal-rule
Insert a visual divider to structure content
The Horizontal rule block inserts a dividing line between two sections.
To add this block, type `/rule` then select
**Horizontal rule**.
The line colour uses the organisation's secondary colour, defined in
[Customise style](/features/document/style).
# Images
Source: https://docs.there.do/features/document/blocks/images
Create photo galleries and control their layout
The Images block lets you add individual photos or galleries.
To add this block, type `/images` then select
**Images**.
## Create a gallery
Drag and drop one image onto another to create a gallery.
## Available options
* Show or hide the caption
* Align the caption left, center, right, or justified
* Centre the image or fill the frame
* Choose the layout:
* Automatic
* Thumbnails
* 1, 2, 3 or 4 columns
* Choose the ratio:
* Portrait
* Landscape
* Square
* Panoramic
## Crop and rotate
Click on an image to open the editing toolbar.
* **Crop** — drag the handles to trim the image.
* **Rotate left / Rotate right** — rotate the image 90° in either direction.
Changes are saved when you confirm the crop.
## View, share, and delete on mobile
In the mobile app, tap an image to open it full screen.
* Pinch to zoom, and swipe to browse through the gallery.
* Tap to **share** the image or **delete**
it from the note.
## Export
A button lets you download all images in a gallery in a single action.
# Introduction
Source: https://docs.there.do/features/document/blocks/index
Overview of blocks for formatting, structuring and managing your documents
This page lists all blocks available in there.do documents.
## Format
Name the document, with an optional tagline and subtitle.
Structure the document with heading levels and automatic numbering.
Create galleries, adjust layout and export media.
Create a visual block with colour, icon and appearance options.
Generate an automatic summary based on the document's headings.
Organise data in rows and columns with formatting options.
Lay out content in two columns with configurable alignment.
Force a page break at a specific point when exporting to PDF.
Insert a dividing line to visually structure the document.
Use bullet points, numbering and checklists as needed.
Highlight an excerpt, a decision or a key instruction.
## Business blocks
Track participants, groups and attendance information.
Manage an action log with status, dates, sorting and archiving.
Visualise progress over time with a List or Table view.
Track dated quantities, useful for workforce counts by company.
Display the next meeting and offer calendar integration.
Collect signatures and track the document's signing status.
Drop notes in and apply a targeted AI instruction.
# Lists
Source: https://docs.there.do/features/document/blocks/lists
Present items as bullet, numbered or checklist
The Lists block lets you structure information points quickly.
To add this block, type `/list` then select
**Lists**.
## List types
* Bullet list
* Numbered list
* Checklist
## When to use it
* Break down an agenda
* Track checkpoints
* Formalise steps to execute
For action tracking with dates and statuses, use
[Tasks](/features/document/blocks/tasks) instead.
# Meeting
Source: https://docs.there.do/features/document/blocks/meeting
Display the next meeting details and make it easy to add to a calendar
The Meeting block displays practical information about the next meeting.
To add this block, type `/meeting` then select
**Meeting**.
## Information displayed
* Date
* Time
* Meeting link / video call
The end time is optional — if none is set, the block shows only the start time.
An **Add to calendar** button is shown to readers so they can create the event
in their calendar.
## Customisation
The Meeting block inherits from the Callout block. You can therefore apply the
same style options:
* Colour
* Background
* Border
* Text colour
* Icon
See: [Callout](/features/document/blocks/callout).
# Notes
Source: https://docs.there.do/features/document/blocks/notes
Drop notes into a block then apply an AI instruction
This block lets you quickly reuse notes in a document, with a clear instruction
for the AI.
To add this block, type `/notes` or `/rewrite` then select
**Notes**.
## How to use it
1. Add the **Notes** block.
2. Drag and drop the relevant notes into the block.
3. Enter a custom instruction or choose a suggestion.
## Example instructions
* Merge multiple notes
* Produce a summary
* Translate
* Extract a task list
* Normalise the writing style
If you have a specific business use case, contact the There team.
# Page break
Source: https://docs.there.do/features/document/blocks/page-break
Visually separate sections and force a break when exporting to PDF
In There, document content is continuous — there are no fixed pages, like in
Notion.
The Page break block lets you visually separate sections in the web document
and force a break at a specific point when exporting to PDF.
To add this block, type `/break` then select
**Page break**.
# Progress tracking
Source: https://docs.there.do/features/document/blocks/progress
Visualise and track progress across multiple project dimensions over time
The Progress tracking block provides a clear view of how project elements
are advancing over time.
To add this block, type `/progress` then select
**Progress tracking**.
The block lets you track multiple progress dimensions with a dated history,
navigate between check-ins and reorder rows as needed. You can switch between a
visual view and a table view, including on mobile.
## Date display
You can choose how dates are shown:
* None
* Short
* Full
Examples:
* **Short**: displays only two dates (actual start / end).
* **Full**: displays up to 4 dates (planned/actual, start/end) with delta.
## Options
| Option | Values |
| - | - |
| Unit | Free field, `%` by default |
| Display | `List` or `Table` |
## Target value
Turn on **Target** to compare each row's actual progress against an expected one as check-ins come in.
1. Open the action menu .
2. Click **Target**.
Each row then shows its target next to the actual value, editable inline.
The total also shows the difference between the actual sum and the target.
## Export
Copy-paste preserves the data structure for reuse in tools like Excel or
ChatGPT.
## Archiving
To keep the table manageable over time:
1. Open the action menu .
2. Click **Archive completed tasks**.
You can then show archived tasks again via the icon to keep the full history.
## Create or fill from a list
You can pre-fill a Progress tracking block using data from an existing [Attendance](/features/document/blocks/attendance) block.
Type `/progress` in the slash command menu and select **Completion from a list** to choose the source list. The block is created with one row per entry in the selected list.
To add rows to an existing block, open the row menu and click **Add rows from a list**.
# Quantity
Source: https://docs.there.do/features/document/blocks/quantity
Track dated quantities with history and display options
The Quantity block works like the Progress tracking block, with time-based
tracking and a dated history.
To add this block, type `/quantity` then select
**Quantity**.
The block displays a quantity automatically. It is particularly useful for
tracking dated workforce counts by company.
## Options
| Option | Values |
| - | - |
| Unit | Free field, empty by default |
| Display | `List` or `Table` |
## Target value
Turn on **Target** to compare each row's actual value against an expected one as data comes in — for example, planned headcount against the number actually on site.
1. Open the action menu .
2. Click **Target**.
Each row then shows its target next to the actual value, editable inline.
The total also shows the difference between the actual sum and the target.
## Export
Copy-paste preserves the data structure for reuse in tools like Excel or
ChatGPT.
## Create or fill from a list
You can pre-fill a Quantity block using data from an existing [Attendance](/features/document/blocks/attendance) block.
Type `/quantity` in the slash command menu and select **Quantity from a list** to choose the source list. The block is created with one row per entry in the selected list.
To add rows to an existing block, open the row menu and click **Add rows from a list**.
## Archiving
You can archive rows from the row menu .
# Quote
Source: https://docs.there.do/features/document/blocks/quote
Highlight an excerpt or key phrase
The Quote block isolates important content within the document.
To add this block, type `/quote` then select
**Quote**.
## Use cases
* Decision validated in a meeting
* Contractual excerpt
* Key instruction to remember
## Best practices
* Keep the quote short
* Add context before or after the block
* Combine with a [Callout](/features/document/blocks/callout) if a stronger
visual emphasis is needed
# Signature
Source: https://docs.there.do/features/document/blocks/signature
Collect signatures and lock the document at the right moment
The Signature block lets you define a simple signing workflow.
To add this block, type `/signature` then select
**Signature**.
## Signatory information
For each signatory, fill in:
* Name
* Email
* Optional mention (example: Approved)
## Document behaviour
Once the document is sent, as soon as the first signatory signs, the document
is locked.
The status then follows this progression:
* Awaiting signature
* Partially signed
* Signed
# Table
Source: https://docs.there.do/features/document/blocks/table
Organise information in rows and columns with formatting options
The Table block organises information in an editable grid.
To add this block, type `/table` then select
**Table**.
## Choose the size
When you type `/table`, hover the grid that appears (or use the arrow keys) to pick the number of rows and columns, then click or press **Enter** to insert.
## Add rows and columns
Click **+** to add a row or column.
Then reorder them by drag and drop.
## Row and column options
Click (row) or (column) to access options.
* **Row header** / **Column header**
* **Duplicate row**
* **Text formatting**
* **Text alignment**
* **Colour**
## Table style
Each cell, row, and column can be styled individually using the options described above.
For global table appearance — border colour, border width, and table style — use the [document style](/features/document/style) settings. These apply to all tables in the document at once.
## Create a table from a list
You can pre-fill a table using data from an existing [Attendance](/features/document/blocks/attendance) block.
Type `/table` in the slash command menu and select **Table from a list** to choose the source list. The table is created with a header row and one row per entry in the selected list.
# Table of contents
Source: https://docs.there.do/features/document/blocks/table-of-contents
Display a summary based on the document's headings
The Table of contents block automatically generates a summary from the headings
in the document.
To add this block, type `/toc` or `/contents` then select
**Table of contents**.
## Heading levels
By default, all heading levels appear in the summary.
To filter which levels are shown:
1. Click to the left of the block.
2. Select **Heading level**.
3. Check the levels to include.
# Tasks
Source: https://docs.there.do/features/document/blocks/tasks
Manage an action log with statuses, dates, sorting and archiving
The Tasks block is designed for operational tracking within a document.
To add this block, type `/tasks` or `/actions` then select
**Task tracker**.
## Creating a task
When creating a task, you can define:
* A date
* A planned start
* A deadline
* A status (`To do`, `In progress`, `On hold`, `Done`, `Cancelled`, `For the record`)
Date changes are saved automatically.
To display effective dates alongside the status, open
**Options** then select the display mode for
statuses (with date or without date).
The delta (`D+7`, `D-3`) is calculated automatically when date display is enabled.
The identifier and date display settings apply to this task list only. To
reuse the same settings on every task list in the document, open
**Options** then **Apply to all**.
## Priority
Assign a priority to highlight how urgent a task is:
* Urgent
* High
* Medium
* Low
Click the priority icon on a task to open the dropdown and choose a level, or **Remove** to clear it. A task with no priority set shows a neutral icon.
## Reminder on a task
To flag a follow-up on a task with a bell, click in the task text, type `@`, then select **New reminder**. Click the reminder to change its number, date, or mark it as the last reminder.
The reminder is visual only and sends no notification. See [Reminder](/features/document/mentions#reminder) for details.
## Sub-tasks
You can build a task hierarchy within the same block.
To create a sub-task:
1. Open the task menu .
2. Click **Add a sub-task**.
You can also convert an existing task into a sub-task with **Indent**, then move it back up with **Outdent**.
Add a short name to group names in the [Attendance block](/features/document/blocks/attendance) (`STR`, `MGR`, `SUB`) to make company selection easier when assigning tasks.
## Task duplication
When the same task concerns several companies, each with its own section in the document, you can create it once and get one copy in each company's section. Each copy then follows its own lifecycle: status, due date, and other changes on one copy do not affect the others.
A copy only goes to a company that has its own section, meaning a heading that mentions the company's group with `@` (see [Contact and group mentions](/features/document/mentions#contact-and-group-mentions)). The original task must also sit under such a heading. In each target section, the copy is added at the end of the matching task list, at the same position in the sub-headings as the original. If the section has no task list yet, one is created.
**On creation:** in the **Assignees** field, select several groups, then enable **Duplicate to other assignees**. A copy of the task is added to the section of each of the other groups. The option stays enabled for your next tasks until you turn it off.
**On an existing task:** in the task's **Assignees** menu, click **Duplicate to other assignees**. A copy is created for each assigned group whose section does not have the task yet.
A message summarises the result: how many tasks were duplicated, how many groups were skipped because no section was found for them, and how many sections already had the task.
* Only top-level tasks can be duplicated. Their sub-tasks are copied with them.
* Status, dates, priority, reference and assignees are kept on each copy.
* Selecting **All** in **Assignees** duplicates the task to every group in the [Attendance block](/features/document/blocks/attendance).
* Free-text assignees, which are not groups of the attendance block, are ignored.
* Task duplication is available on the web app.
Duplicated tasks stay accessible at any time. Open a task's menu and click **View duplicated tasks** to see all copies across the document and navigate directly to them.
To prepare the sections first, write one section for a company, then use
**Expand section** on its heading to create the same section for each of
the other companies. See [Duplicate a section](/features/document/blocks/headings#duplicate-a-section).
## Splitting a task list
A task list can be split into two independent blocks, so each part can be moved, duplicated or managed on its own.
1. Open the task menu .
2. Click **Split**, then choose:
* **Above** — moves this task and everything above it into a new task list block.
* **Below** — moves this task and everything below it into a new task list block.
* **Extract task content** — pulls just this task (and its sub-tasks) out into its own task list block.
A split always keeps a task together with its sub-tasks, even if the split point falls in the middle of that hierarchy.
Two task lists left directly next to each other — for example after deleting a heading that separated them — merge back automatically into a single list.
## Archiving
To keep the table manageable over time:
1. Open the action menu .
2. Click **Archive completed tasks**.
This archives all tasks with a **Done** or **Cancelled** status in one action.
You can then show archived tasks again using the icon to preserve the full history.
To archive/unarchive a specific task or sub-task, open its menu and click **Archive** / **Unarchive**. When archiving a parent task, its sub-tasks are automatically archived as well.
## Automatic ID and numbering
You can display an identifier on each task. Choose the display mode from the task list menu:
* **Date** — the date only
* **Date and reference** — date and reference
* **Reference** — reference only
* **No identifier** — hide the identifier
The numbering increments automatically based on the naming convention detected in the block.
In the **Date** display mode, when a task's date is the same as the one
shown on the row above, it is hidden to reduce repetition — hover the row (or
focus it) to reveal it again. On desktop, a sub-task whose date matches its
parent task has no date column at all; point at its indentation line to read
the date in a tooltip. On mobile, that sub-task's date stays visible instead.
Printing or exporting to PDF always shows every date. This doesn't
apply to **Date and reference** mode, where every row keeps its date.
## Sorting
Sorting is available by:
* Manual (default)
* Status
* Date
# Create next
Source: https://docs.there.do/features/document/create-next
Automatically generate the next version of a document, with new content highlighted
Use **Create next** to start the next version of an existing document: dates, numbering, and recurring content are updated automatically, and any additions are visually flagged.
Creating the next version uses one document from your organization's monthly
allowance. See [How documents are counted](/billing/plans/document-counting).
This feature is available starting from the [**Pro** plan](/billing/plans/index).
## Difference from duplication
**Duplicate** copies a document as-is. It's useful for reusing a structure — similar to starting from a previous Word or Excel file to write a new weekly report. But it makes no distinction between old content and new.
**Create next** goes further:
* recurring elements (dates, numbering, titles) are updated automatically by AI
* added or modified content is highlighted with a margin marker
* the previous document remains untouched and accessible
This is particularly suited to documents produced on a regular cycle: meeting minutes, progress reports, weekly summaries.
## Creating the next version
1. Open an existing document.
2. Click (document menu) and choose **Create next**.
3. Configure the options in the dialog that appears.
4. Click **Create**.
## Available options
| Option | Description |
| - | - |
| **Auto-update** | AI detects and updates dates, numbering, and recurring content. It also [prefills Attendance blocks](/features/document/blocks/attendance#prefill-a-new-check-in) for the new date. *Example: MR-12 Haussmann facade restoration – 14/02/26 → MR-13 Haussmann facade restoration – 21/02/26.* |
| **Highlight changes** | A marker is added in the margin next to each piece of content that was added or changed, and added text can also be colored. Lets readers immediately spot what has changed. |
| **Archive completed items** | [Tasks](/features/document/blocks/tasks) marked as complete are archived and removed from the new document. [Progress tracking](/features/document/blocks/progress) categories that reached 100% are also archived. |
| **Update reminders** | The number and date of [reminders](/features/document/mentions) can be updated automatically. |
| **Keep appendices** | Appendices (files and links) attached to the previous document are included in the new one. |
| **Lock the previous document** | The previous document is locked once the new one is created, so it can no longer be edited. This option is off by default and requires edit access to the previous document. |
## Manage tracked changes
From the marker in the margin of any changed block, you can:
* **Hide this change** / **Show this change** — toggle the margin marker for that block only, without affecting the rest of the document.
You can also manually flag any block as changed from its own block menu (the
**Diff** entry → **Show this change**), even in a document that never went
through Create next. If tracking is off and another block already has an
unhidden change marker, a confirmation dialog appears before enabling tracking
for the whole document.
* **Enable added-text coloring** / **Disable added-text coloring** — turn the coloring of added text on or off for the whole document. It applies document-wide.
* **Disable change tracking** — remove all markers and added-text coloring for the whole document.
Disabling change tracking is permanent: all change indicators and text
formatting are removed for every block and cannot be restored.
# Document Transformation
Source: https://docs.there.do/features/document/document-transformation
Have your existing meeting minutes and reports transformed into structured There documents by our team
The Document Transformation service lets you send your existing documents (PDF, Word, Excel) and have our team restructure them into fully formatted There documents using custom blocks.
To access this service, open a document and click **Transform existing document** in the action menu, or go to **Account & Billing → Services**.
## How it works
1. Upload one or more files (PDF, Word or Excel — max 20 MB per file).
2. Submit your request.
3. Our team audits your document and rebuilds it as a structured There document, using the appropriate blocks (attendance, tasks, progress tracking, etc.).
4. You receive the transformed document within **3 business days**.
## Pricing
| | Price |
| - | - |
| First transformation | **Free** for your organisation |
| Additional transformations | €99 excl. VAT / document |
| Pack of 5 | €299 excl. VAT |
Billing occurs after delivery of the transformed document.
Use this service to migrate your existing meeting minutes into There — your team can then continue editing them with all the structured blocks available in the platform.
# Introduction
Source: https://docs.there.do/features/document/introduction
Create, structure and share a tracking document with the right blocks
Use documents to structure project tracking, frame presentations and share a
version that all stakeholders can use.
## Create a document
1. From the navigation menu, click `+` in the **Documents** section.
2. Choose an action:
* New document
* New folder
* New team space
* Import a `.docx`
3. Organise the structure to fit your workflow.
Creating a blank document, importing a Word file, or creating from a template
uses one unit from your organization's monthly allowance. See
[How documents are counted](/billing/plans/document-counting) for all counting
rules.
It is recommended to create one folder per project to start with a clear
structure.
## Customise a folder or a document
You can assign an icon and a colour to any folder to make it easier to identify in the sidebar.
1. Right-click the folder in the sidebar, or hover and click .
2. Select **Rename**.
3. Choose an emoji icon and a colour.
## Switch documents from the breadcrumb
Click the current document's name in the breadcrumb to open a list of nearby
documents in that folder. Pick one to switch to it directly, without going
back to the sidebar. The list also offers **Create next** for
the current document, when you can manage that folder's content.
## Reuse a note in a document
1. Open the target document.
2. Open the notes panel.
3. Drag and drop a full or partial note into the document.
See [From note to document](/features/notes/from-note-to-document) for the full workflow.
## Download a PDF
Open the document menu and select
**Download PDF**. The download action is not shown on public pages for Free
organisations.
PDF export is available on Pro, Team, Business, and Enterprise. It is not
included in Free. [Compare plans](/billing/plans).
## Create a document template
This feature is available starting from the [**Team** plan](/billing/plans/index).
1. Open the document menu .
2. Select **Mark as template**.
You can remove the template status from the same menu.
Once marked, templates are protected from editing: changes made to them would
affect every future document created from it. A confirmation dialog is
displayed when a member tries to edit the template content.
## Explore document features
Apply a consistent look — headings, colours, fonts — before duplicating or
sharing your documents.
Build your document with blocks suited to your use case: format, business
inserts, action tracking, signatures.
Write, reformat and summarise with AI — inline, on a selection, or via the
AI⋅there agent.
Insert dates, labels and contact mentions directly in the text with @.
Generate the next version of a recurring document with automatic updates and
change highlighting.
Understand default visibility rules and manage fine-grained access with team
folders.
# Dates, reminders, mentions and labels
Source: https://docs.there.do/features/document/mentions
Insert dates, reminders, labels and contact mentions directly in the text with @
Type `@` anywhere in a document to insert a date, a label, or a person or group mention directly in the text.
## Formatting
A mention or label takes a bold, italic, underline or strikethrough style, or a text color, only when the text on both sides of it shares that same style. Format the text around it to restyle it — no separate setting is needed.
## New date
`@New date` opens a date picker and inserts the formatted date at the cursor position. Useful for dating an action, a deadline, or an observation without leaving the keyboard.
## Reminder
A reminder is used to track follow-ups and pending items across recurring documents. Each reminder carries a **reminder number** and a **date** — for example: *3rd Reminder – 14/03/26*.
### Add a reminder
1. Place the cursor where the reminder should appear — in a paragraph, a list, or the text of a task in the [Tasks block](/features/document/blocks/tasks).
2. Type `@`, then select **New reminder**.
The reminder is inserted as *1st reminder*, dated today. `@` is the only way to insert a reminder.
### Edit a reminder
Click a reminder to open its menu:
* **Number** — change the reminder number (or press ↑ / ↓ while the reminder is selected)
* **Date** — click the date to pick another one
* **Last reminder** — mark the reminder as the final one
The icon and color change as the number increases: 1st (yellow), 2nd (orange), 3rd (red), 4th and beyond, or last reminder (red).
The number and date can be updated automatically with each [next version](/features/document/create-next).
A reminder is a visual marker in the document. It does not send a notification
or an email on its date. To schedule email reminders for a shared document, see
[Schedule and reminders](/features/sharing/schedule-and-reminders).
## Labels
Labels are visual elements (text, color, optional icon) designed to highlight information within the body of a document.
### New label
`@New label` creates a label on the spot. Enter the text, choose a color, and add an icon if needed. Once created, a label can be copied and pasted like any other element in the document, or dragged to reposition it in the text.
### Label lists
Lists let you define a set of reusable labels, useful for recurring values: priorities, construction phases, compliance levels, weather conditions.
`@` displays the lists available at the organization level, including several default lists (Colors, Compliance, Weather…). Each entry follows the same pattern: text, color, optional icon. Lists are managed in the organization settings.
## Appendix mentions
`@` lets you insert an inline reference to an item in the document's [appendix](/features/sharing/attachments). The mention displays the file or link name with a paperclip icon. Clicking the mention opens a menu to open or download the item directly from the document body.
The list is populated automatically from the appendix items attached to the document.
## Heading mentions
`@` also lets you reference a heading anywhere in the document. The mention
always displays the heading's current title — if you rename the heading,
every mention pointing to it updates automatically. Click a heading mention
to jump straight to that heading.
## Contact and group mentions
`@` lets you mention a contact or group present in the document. The list is populated automatically from the attendees entered in the [attendance block](/features/document/blocks/attendance).
Mentions are purely visual: they highlight the name in the text without triggering a notification.
### Automatic short forms
When a name contains `|` separators, There automatically generates several display forms. You choose the one that fits the context.
**Firm:**
`Architect | LVG Architecture | LVG`
→ full form, or shortened to `LVG Architecture`, or to `LVG`
**Works package:**
`01 | VRD Earthworks | BTP du Plateau | PLA`
→ full form, or shortened to `BTP du Plateau`, or to the short name `PLA`
An icon can be added to each group to reinforce the visual identity of the document.
# Customise style
Source: https://docs.there.do/features/document/style
Align your documents with your organisation's brand identity
With There, you can stay as close as possible to your organisation's brand
identity.
You can import:
* The logo
* The colours
* The font
These elements are then applied to your documents to maintain a consistent
visual identity.
## Update the organisation logo and identity
To update the organisation logo:
1. Click on the organisation in the top left.
2. Open **Settings**.
3. Click **Update profile**.
From this screen, you can:
* Add or replace the logo
* Customise the organisation name
* Edit the slug (custom URL)
This slug is used when sharing documents, for example:
`app.there.do/org/my-company`.
See [Account setup](/getting-started/organisation/account-setup) for the full organisation profile options.
## Customise document style
To customise the document style, open the context menu at the top right of the
document then **Style**.
The dialog is organised into three tabs:
* **Global** — choose the primary and secondary colour, the font style (including custom fonts), and the corner style (`sharp`, `rounded`, `very rounded`)
* **Titles** — numbering and heading style per level
* **Tables** — border colour, border width (thin or thick), and table style (classic or modern)
You can also set this as the default for everyone. In that case, it applies
automatically to all new documents.
Only admins can change the default settings.
Use **Reset** to discard your changes and restore either the organisation's
default style or There's own default style.
This feature is available starting from the [**Pro** plan](/billing/plans/index).
## Import your brand from a website
In the Style dialog, click **Import brand from a website** to detect your
organisation's colours, logo and heading font automatically from its site.
1. Enter your website's URL and let There analyse it.
2. Review the preview built from the detected colours, logo and font, or
click it to customise the result before applying.
3. Click **Apply to this document** to use the detected style on the current
document, or enable **Set as default** to also apply the colours and font
to new documents — the logo stays specific to this document.
If no brand is detected, you can keep editing the style manually.
## Remove There branding
Documents on the Free plan keep **Made with There** in the footer. The other
header and footer fields remain customisable.
Starting from Pro, click **Made with There** in the footer and replace it with
another field or **None**.
# Visibility and permissions
Source: https://docs.there.do/features/document/visibility-and-permissions
Understand who sees documents and how to manage access in detail
## Default rules
By default, documents are visible to organisation members with the `admin` and
`member` roles.
Guests cannot see documents.
For a full overview of roles and permissions, see [Members and guests](/getting-started/organisation/members-and-guests).
## Fine-grained control with team folders
This feature is available starting from the [**Business** plan](/billing/plans/index).
To manage permissions more precisely, use team folders.
This allows you to invite people external to the organisation.
In this case, in addition to members, guests have read and write access to
documents in that team folder.
## Change folder type
You can convert a regular folder into a team folder (and back) from the
menu.
# Enhanced note templates
Source: https://docs.there.do/features/notes/enhanced-note-templates
Configure AI templates to control voice note summaries
Enhanced note templates help you control summary structure and detail level.
This feature is available starting from the [**Team** plan](/billing/plans/index).
## Create a template
1. Select your organization from the top left.
2. Open **Settings**.
3. Go to **Data Models**.
4. Create a new template.
5. Enter a **template name**.
6. Add a **context** with your custom instruction.
7. Save the template.
You can also create one from a voice note: click the template chip next to the
note title, then **New template**.
## Apply a template to a voice note
For each audio-based note, you can select or change the template based on your
needs.
1. Open the voice note on web.
2. Click the template chip next to the note title.
3. Under **Note templates**, select the template to use.
4. Confirm. The AI summary is generated again with this template.
Template examples:
* site visit
* site meeting
* estimate preparation
This gives you better control over highlighted fields and makes document reuse
easier.
Need help writing a voice note prompt? Contact us with your use case, and we
can help you design the right template.
# Move from note to document
Source: https://docs.there.do/features/notes/from-note-to-document
Reuse a note in a document and apply AI to that content
From the web app, a note can be moved into a document quickly.
## Reuse a note in a document
1. Open your document.
2. Open the right panel with notes.
3. Drag and drop the note into the document to add it in full.
You can also open the note and reuse only selected parts (sections, photos,
text), for example to build a focused photo gallery in the document.
## Use AI on a note
In a note, click **Ask AI** and enter your instruction.
Examples:
* improve writing
* fix spelling
* rephrase
* translate
* extract action items
## Add a note to document AI context
1. Open the target document.
2. Open the right panel with notes.
3. On the note, open the menu.
4. Choose **Add to There AI context**.
5. Open AI chat and enter your specific instruction.
From the same menu, you can also
choose **Merge into this document** when needed.
## Next step
To better control AI output for voice notes:
[Enhanced note templates](/features/notes/enhanced-note-templates).
# Import by email
Source: https://docs.there.do/features/notes/import-by-email
Create a dedicated email address to automatically create private notes
Each user can create a unique email address. Any email sent or forwarded to it creates a private note in your organization, with the status **To do**.
## Activate inbound email
1. Open the **Notes** tab.
2. Click *Import* in the header.
3. Select **Email**.
4. Click **Create my personal email**.
An `@inbox.there.do` address is generated.
Make sending easier by adding the address to your contacts via the confirmation email or the QR code.
## Filter notes received by email
In the notes list, open the filters and select **Source → Email** to show only notes created from emails.
## Delete the address
1. Reopen the **Email** dialog.
2. Click then **Delete**.
The address is disabled immediately. Subsequent emails are ignored. You can create a new one at any time.
# Import notes via WhatsApp
Source: https://docs.there.do/features/notes/import-by-whatsapp
Send a WhatsApp message to create private notes in There.
Each message sent to the There WhatsApp bot creates a private note in your organization, with the status **To do**. Messages sent within the same hour are automatically grouped into a single note.
## Prerequisites
Your phone number must be verified on your There account. Without a verified number, the bot cannot link your messages to your account.
## Enable WhatsApp import
In the **Notes** tab, click *Import* in the header, then select **WhatsApp**.
Your verified numbers are listed in the dialog. If none appear, click **Verify my number** to add one from your profile.
Scan the QR code to open a conversation with the bot. Send your first message to get started.
![QR code to start conversation]()
## How messages become notes
Each message you send adds to a note in There:
* Your text is appended to the note.
* Photos and their captions are inserted directly into a gallery.
* Audio messages are converted into independent audio notes (With transcript et summary)
* Video, and document files are not supported at this time.
Consecutive messages are grouped into the same note. After one hour without a message, the next one creates a new note.
## Commands
Send a command in the WhatsApp conversation to control the bot's behavior.
| Command | Effect |
| - | - |
| `/org` | Lists your available organizations |
| `/org name` | Sets the default organization for note creation |
| `/new` or `/nouveau` | Starts a new note on the next message instead of updating the last one |
| `/help` or `/aide` | Shows help |
## Filter notes received via WhatsApp
In the notes list, open the filters and select **Source → WhatsApp** to show only notes created from WhatsApp.
# Informing meeting participants
Source: https://docs.there.do/features/notes/informing-participants
Inform the people present before recording a meeting with There, and document their agreement.
There asks for your explicit consent before the first use of voice recording and transcription. That consent covers the processing of your own voice. It does not cover the other people in the room.
Informing the participants and obtaining their agreement is your responsibility as the organization using There. This page gives two practical measures you can put in place today.
## Written notice in the report
Add a clause to the report you already share with participants before each meeting — the "next meeting" block is a good place for it, since it is read before the meeting takes place.
> This meeting is recorded via There to assist with drafting the report. The recording is not used for any other purpose, nor to train artificial intelligence models. Any participant may object before the discussion begins.
Put the clause in a template so it is carried over to every report without
anyone having to remember it. See [Note
templates](/features/notes/enhanced-note-templates).
## Verbal reminder at the start of the meeting
Phrase the reminder as a question that calls for an audible answer. The answer is then captured in the recording itself, which documents the agreement more robustly than an announcement nobody replied to.
> Before we start, please note that this meeting is being recorded with There to prepare the report. The recording is used for this purpose only. Does anyone object?
If a participant objects, do not record. Take the meeting as a text or photo note instead.
## What is shared and what is not
The audio file and the original transcript follow the visibility of the note they belong to: whoever can read the note can access them. Check a note's visibility before sharing it if it contains a recording, and set it to private if the recording should stay with you. See [Note visibility and sharing](/features/notes/visibility-sharing).
The audio is sent to our transcription processor, on its European infrastructure, for the sole purpose of producing the transcript. See [Security and privacy](/account/security-and-privacy).
## Why this matters
Depending on the circumstances, recording a conversation without informing the people taking part may fall under Article 226-1 of the French Penal Code, which protects words spoken in a private or confidential setting, and under the GDPR, which requires that people be informed about the processing of their personal data.
This page is practical guidance, not legal advice. Your obligations depend on
the nature of the meeting and the people present. Article 8 of the [Terms of
Service](/legal/terms-of-service) sets out your responsibility for obtaining
these consents.
# Introduction
Source: https://docs.there.do/features/notes/introduction
Create notes, structure them, and turn them into usable documents
Use notes to collect field information quickly, then turn it into usable
documentation.
## Create a note
From the there.do mobile app, you can capture:
* text
* photos
* voice
For setup:
[See the Mobile App section](/getting-started/platforms#mobile-app).
In voice mode, AI generates a final summary. You still keep the audio, the
transcript, and the original note (text + photos).
1. Open the **Notes** tab.
2. Create a new note.
3. Add text and photos.
Real-time collaboration on the same note is not available yet. For
simultaneous editing, switch to a document.
1. Install the there.do extension.
2. Select text on a web page.
3. Send the selection to a new there.do note.
Flow details:
[See the Chrome Extension section](/getting-started/platforms#browser-extension).
## Delete and restore a note
Deleting a note moves it to your organization's Trash rather than removing it
immediately.
1. Delete the note from its menu.
2. Open the organization **Trash** to find it, listed alongside deleted
documents, sorted by deletion date. The Trash list only shows notes
deleted within the last 30 days.
3. Restore it from the same Trash view — or, after that window, from the
note's own page if you still have its link and write access.
Deleted notes do not count against your document allowance — notes are
unlimited.
## What you can do with notes
Drag and drop a full note or reuse specific parts, then apply AI to rewrite,
structure, or extract action items.
Control who can read or edit a note: private, organization, or public link.
Share by link, email, or WhatsApp.
Track what still needs attention at a glance and keep your note list clean.
Capture audio, transcript, and AI summary in one flow. Reuse the useful
parts later in reports.
Define context instructions for each use case — site visit, meeting,
estimate — to get more consistent AI outputs.
Get a dedicated email address to automatically create private notes from
any email client.
Enable the Triage filter and drag notes onto folders in the sidebar to
classify them fast.
# Sort notes into a folder
Source: https://docs.there.do/features/notes/sort-into-folder
Link notes to a folder or document from the notes list using drag and drop
Quickly link your notes to a folder or document to keep the notes list manageable. The most efficient workflow: enable the **Triage** filter to show only unclassified notes, then drag each note onto the right folder in the sidebar.
## Sort notes by drag and drop
In the notes list, enable the **Triage** filter.
Only notes with no folder linked are shown.
Drag a note from the list onto a folder or document in the left navigation sidebar.
The sidebar stays visible during the drag.
Release directly on the target folder — a confirmation appears.
Continue until the Triage view is empty. The main list now shows only sorted notes.
You can also sort a note from its menu, **Add to…** option, if you prefer searching over drag and drop.
## Improve a voice note when linking it
When you link a voice note that already has an AI summary to a folder or document, you're asked: **Improve this note?**
Choosing **Improve note** retranscribes the audio using the linked document for context — or, if you linked to a folder, its most recent document — for example the participants from its [Attendance block](/features/document/blocks/attendance), to recognize names and improve accuracy. The AI summary is regenerated at the same time, giving a more explicit, better-structured note.
Choose **Not now** to keep the note as it is.
## Remove a note from a folder
Open the menu on the note, then choose **Remove from "\[folder name]"**.
## Sort folders in the sidebar
By default, folders follow the manual order you set by drag and drop. To sort them automatically instead:
1. Hover the folder list header in the sidebar and click .
2. Choose a sort mode: name (A–Z or Z–A), date created (newest or oldest first), or date updated (newest or oldest first).
Reordering items requires **Manual** order. You can still drag items into folders in any sort mode.
The sort mode you choose is personal and saved to your account.
# Note statuses
Source: https://docs.there.do/features/notes/statuses
Use statuses to organize and filter notes
Statuses help you track note progress and quickly filter views on web.
## Available statuses
* **None** (default)
* **To do**
* **In progress**
* **Done**
## Use statuses day to day
1. Set a status on each important note.
2. Filter web lists by status.
3. Keep a clean view of notes to process, in progress, or completed.
Once a note is ready to use, bring it into a document: [Move from note to document](/features/notes/from-note-to-document).
# Note visibility and sharing
Source: https://docs.there.do/features/notes/visibility-sharing
Manage note access levels and sharing options
Each note has a visibility level. It is private by default, then you can expand
access when needed.
## General access
The sharing menu has a **General access** section where you set who can reach the note and at what permission level.
### Organization access
Controls what members of your organization can do with the note.
| Level | Description |
| - | - |
| **No access** (default) | Organization members cannot see the note. |
| **Read** | Organization members can view the note but cannot edit it. |
| **Write** | Organization members can read and edit the note. |
### Public link access
Controls what anyone with the link can do.
| Level | Description |
| - | - |
| **No access** (default) | The note is not accessible via a public link. |
| **Read** | Anyone with the link can view the note but cannot edit it. |
| **Write** | Anyone with the link can read and edit the note. |
The **Copy link** button is only enabled when at least one of the two access
levels above is set to **Read** or **Write**.
## Private notes and individual contributors
When both organization and public access are set to **No access**, the note is private — only you can see it.
You can still grant access to specific people by inviting them as individual contributors directly from the sharing menu.
## Special case: guest users
For a guest user, a new note is automatically created with
**Organization access** set to **Write**. This simplifies field collection without extra
manual steps.
A guest only sees their own notes. They cannot edit notes created by other
people.
## Change access
1. Open the note.
2. Click the visibility status at the top left (or top of the note on mobile).
3. In **General access**, adjust the **Organization** and/or **Public link** level.
## Share a note
From the same sharing menu, you can:
* **Copy link** — copies the note URL (requires organization or public access to be enabled).
* **Copy** — copies the note's content (text and formatting) to your clipboard, ready to paste elsewhere.
* **Share via** — share the note link through another app (WhatsApp, email, etc.).
* **Invite by email** — invite a specific person as an individual contributor.
## Move a note to another organization
Only the note's creator can move it, and only to an organization they belong
to.
1. Open the note's menu.
2. Select **Move to…**, then choose the destination organization.
If the note is shared (organization or public access, or individual
contributors), moving it revokes that access and any invitations, and unlinks
it from its document. You are asked to confirm before this happens.
# Voice notes and transcription
Source: https://docs.there.do/features/notes/voice-notes-and-transcription
Understand voice note outputs and where to access audio, transcript, and original note
A voice note can include text, photos, and audio in one capture flow.
At the end of capture, AI creates a summary while preserving source elements.
## What is preserved
* original note (text + photos)
* audio
* transcription
* AI summary
## Access these views on web
1. Open the voice note.
2. Click the menu.
3. Open the view you need: **original note**, **audio**, or **transcription**.
You can then reuse this content in a document.
## Regenerate the AI summary
If the summary misses topics from the recording, run the AI again from the same
transcription.
1. Open the voice note on web.
2. Click the template chip next to the note title, for example **Enriched note**.
3. Click next to the template name.
4. Confirm.
The audio isn't transcribed again: the AI rebuilds the summary from your
original note and the existing transcription.
Changes you made to the current summary are lost when you regenerate it.
# Allow There emails in Microsoft 365
Source: https://docs.there.do/features/sharing/allow-microsoft-365-emails
Configure Microsoft Defender and Exchange Online when There sharing emails do not arrive or are marked as spam
This page is for Microsoft 365, Exchange Online, and Microsoft Defender for
Office 365 administrators. It explains how to allow There emails and links when
sharing messages do not arrive or are classified as junk mail.
## Symptoms
Microsoft filtering may be involved when:
* the user does not receive the sharing email;
* the email lands in junk mail;
* There shows that the email was sent;
* SMTP logs show that Microsoft accepted the delivery;
* no explicit bounce is returned to the sender.
In this case, allow the sending domain first, then the URLs used in sharing
links.
## Items to allow
Allow the following items in your tenant security policies:
| Item | Where to add it | Usage |
| - | - | - |
| `there.do` | Domains and addresses | Domain used for emails sent by There |
| `app.there.do/*` | URL | Domain used for internal sharing |
| `share.there.do/*` | URL | Domain used for public sharing links |
## Allow the sending domain
1. Open the
[Tenant Allow/Block List](https://security.microsoft.com/tenantAllowBlockList)
in Microsoft Defender.
2. If needed, the full path is **Email & collaboration** >
**Policies & rules** > **Threat policies** > **Tenant Allow/Block List**.
3. Open the **Domains and addresses** tab.
4. Click **Add**.
5. Add `there.do`.
6. Save.
## Allow sharing URLs
After allowing the sending domain, add the domains used in sharing links.
1. In **Tenant Allow/Block List**, open the **URL** tab.
2. Click **Add**.
3. Add `app.there.do/*`.
4. Add `share.there.do/*`.
5. Save.
6. Send a new share from There to confirm delivery.
`app.there.do/*` covers internal sharing. `share.there.do/*` covers public
sharing links.
## Microsoft documentation
Allow or block URLs in Microsoft Defender for Office 365.
# Attachments
Source: https://docs.there.do/features/sharing/attachments
Attach files or links to a document, before or after sending
Appendix items (files and links) attached to a document are automatically available to recipients
when the document is shared.
## Add files or a link
1. Open the document.
2. Click the **Appendix** tab in the side panel.
3. Add your files, or click **Add link** to enter a URL.
Appendix items are immediately available to anyone with access to the document.
## Add files from the email composer
When you write the sharing email, click the appendix count in the footer to add
or remove files without leaving the composer. Files added there are attached to
the document, so every recipient of the document can access them, not only this
email's recipients. Sending is available once the appendices finish updating.
## Supported file types
Alongside common documents, images, and archives, CAD and BIM files can be attached: `.dwg`, `.dwf`, `.dxf`, `.pln`, `.ifc`, `.rvt`, `.dgn`, and `.skp`.
## Add files or links after sending
You can attach new files or links **after** the document has been sent.
Recipients can access them without any further action on your part.
Appendix items added after sending are immediately visible to all recipients
— no need to send a follow-up.
## Drop a file into the document
Dropping (or pasting) a file directly into the document body, rather than
into the Appendix panel, auto-converts it into content instead of adding a
plain attachment:
| File type | Result |
| - | - |
| `.csv` | Inserted as a table |
| `.vcf` (vCard) | Inserted as one or more contacts |
| `.ics` (calendar) | Inserted as a meeting / attendance entry |
| `.eml`, `.html`, `.md`, plain text, or a URL | Inserted as structured content in the document |
| Image (`.webp`, `.jpeg`, `.png`, `.gif`, `.svg`) or audio (`.m4a`, `.ogg`) | Uploaded and inserted as an image block |
| Any other file type | Uploaded as a plain attachment (Appendix) |
## Rename an attachment
To rename an attached file:
1. Hover over the attachment in the **Appendix** panel.
2. Click the rename icon that appears.
3. Enter the new name and confirm.
# Comments
Source: https://docs.there.do/features/sharing/comments
Comment on a shared document, reply in threads, and mark as resolved
Comments help teams collaborate while writing the document and let recipients exchange directly on the document content without back-and-forth emails.
## Who can comment
* Organisation members can comment as long as the document is not locked.
* Guests can comment, unless the sender disables it for that share — see [Guest access](/features/sharing/sending-options#guest-access).
* Anonymous readers (access via public link) can read the document but **cannot comment**.
Automatic locking disables comments when the configured delay expires. [Configure locking](/features/sharing/sending-options#automatic-lock)
## Create a comment
1. Open the shared document.
2. Select text / several blocks, or open a block menu from the handle.
3. Click **Add comment**.
4. Write the message, then send it.
To leave a global comment, open the **Comments** panel and add a comment without selecting a passage.
To comment on a task, use **Add comment** from the block menu.
## Threads
Each comment opens a discussion thread:
* Participants can reply directly in the thread.
* Organisation members can be mentioned with `@`.
* Once a topic is addressed, the thread can be marked as **resolved**.
## AI⋅there and comments
AI⋅there can read a document's comment threads at any time, and can add a comment, answer a thread or resolve it on your behalf. For these last three, it shows what it is about to do and waits for your approval before acting. See [AI⋅there](/features/document/ai/ai-there#manage-comments-from-the-chat).
## Comments on a duplicated document
When a document is created from another one — with
[Create next](/features/document/create-next) or **Duplicate** — its comment
threads are copied into the new document.
If a comment or reply is later added to the original thread on the source
document, it also surfaces in the new document's **Comments** panel, so
nothing gets missed:
* Under the matching copied thread, as a read-only addition, if the thread was
copied.
* As its own read-only thread linking back to the source document, if it
wasn't copied.
You still reply directly in the new document — your reply is added there, not
to the source document's thread.
This requires comment access to the new document and read-and-comment
access to the source document. Without either, the new document only shows
its own comments.
## Notifications
Each new comment or reply in a thread triggers an email notification to all participants in that thread. An organisation member mentioned with `@` also receives a dedicated notification. Comment actions are also visible in [read tracking](/features/sharing/read-tracking).
## Related
Choose whether guests can comment on a shared document.
Track recipient activity after sending.
# Compose message
Source: https://docs.there.do/features/sharing/compose-message
Customise the email subject and body, with AI suggestions
Before sending, customise the subject and the message accompanying your
document.
## Subject
The subject defaults to the document title. You can edit it freely.
## Message body
The body supports rich formatting:
* Type `/` to access formatting commands (headings, lists, etc.)
* Select text to access options: bold, italic, underline, strikethrough, colour,
alignment
* Use the same shortcuts as in the document editor
## AI suggestions
Press **space** in the body to trigger AI suggestions. Four modes are available:
| Mode | Usage |
| - | - |
| Spark interest | Reframe the message to capture the recipient's attention |
| Key points | Extract the essential points from the document as a list |
| Professional email | Generate a formal message suited to a client send |
| Team message | Generate a short message suited to an internal distribution |
Need a mode that isn't in the list? Contact us at [hello@there.do](mailto:hello@there.do).
## Preview before sending
Click **Preview email** next to the sender field to see exactly what
recipients will receive — branding, subject, message and document preview —
before you send.
Preview is available for the default There notification email. It isn't
available when sending through your own mail client.
# Introduction
Source: https://docs.there.do/features/sharing/integrations/index
Send a document to a third-party document management system
You can send documents directly to document management systems (DMS) using there.do.
This feature is available starting from the [**Business** plan](/billing/plans/index).
## Available platforms
Connect your Mezzoteam account and send documents with automatic signature.
Connect your Resolving account and send documents to your projects.
Connect your Kroqi account and send documents to your projects.
Connect your Microsoft account and send PDFs to OneDrive.
More DMS integrations are in development. Contact us at [hello@there.do](mailto:hello@there.do) to
suggest a platform.
# Kroqi
Source: https://docs.there.do/features/sharing/integrations/kroqi
Connect Kroqi and send documents from there.do
## Connect Kroqi
Click your avatar at the bottom left of the sidebar, then select
**Integrations**.
On the **Kroqi** row, click **Connect**.
Fill in all fields in the Kroqi setup dialog, then click **Connect**.
### Fields to prepare
1. **Workspace URL**
Use your Kroqi workspace URL.
2. **API key**
In Kroqi, click the company icon (top left), then **Settings**, then create
an API key. Paste it in the API key field.
3. **Email**
Enter the email address of the Kroqi account used for this connection.
4. **Password**
Enter the password for the same Kroqi account.
For security, the password is encrypted before being stored in the database.
The connection is active for all subsequent shares.
## Send a document to Kroqi
In the document, click the **chevron** to the right of the **Share** button.
Choose **Send to Kroqi**.
Select the destination project, then confirm.
The PDF is generated in Kroqi after sending.
# Mezzoteam
Source: https://docs.there.do/features/sharing/integrations/mezzoteam
Connect Mezzoteam and send documents with automatic signature
## Connect Mezzoteam
Click your avatar at the bottom left of the sidebar, then select **Integrations**.
On the **Mezzoteam** row, click **Connect**.
Enter the access token available from your Mezzoteam account.
The connection is active for all subsequent shares.
## Send a document to Mezzoteam
In the document, click the **chevron** to the right of the **Share** button.
Choose **Send to Mezzoteam**.
Complete the required information and confirm.
The document is automatically signed when sent to Mezzoteam.
# Resolving
Source: https://docs.there.do/features/sharing/integrations/resolving
Connect Resolving and send documents from there.do
## Connect Resolving
Click your avatar at the bottom left of the sidebar, then select
**Integrations**.
On the **Resolving** row, click **Connect**.
Paste your Resolving API key.
To create an API key, log in to Resolving and, **from the Resolving
interface**: **avatar (top right) -> Manage your account -> API Keys -> Create
new key**.
The connection is active for all subsequent shares.
## Send a document to Resolving
In the document, click the **chevron** to the right of the **Share**
button.
Choose **Send to Resolving**.
Select a project, then an entity type.
Fill in the required fields, then confirm.
The PDF is generated in Resolving after sending.
# Introduction
Source: https://docs.there.do/features/sharing/introduction
Share a document by email, public link or DMS integration, and track reads
To share a document, open it and click the **Share** button in the top right
corner. The share view brings together all distribution and tracking options.
Recipients receive a link and can read the document without creating an account.
The view is mobile-friendly — AI summary available to browse quickly, dark mode
for reading comfort.
## Features
Add recipients manually or detect them automatically from the document.
Choose how sharing emails are sent and which identity appears in recipients'
mailboxes.
Customise the subject and body, with or without AI assistance.
Delay sending and set up automatic reminders for recipients who haven't
opened the document.
Set the signature, automatic lock, and public link visibility.
Help an IT administrator allow There emails and links in Microsoft Defender
or Exchange Online.
Attach files to the document, even after it has been sent.
Send the document to a third-party document management system.
Comment on the document, reply in threads, and mark as resolved.
See who has opened the document and follow up with silent recipients.
# Read tracking
Source: https://docs.there.do/features/sharing/read-tracking
See who has read the document and follow up with silent recipients
The read tracking view is available in the right panel of the document, after
it has been sent.
## What is tracked
| Event | Description |
| - | - |
| Email delivered | The email was sent to the recipient |
| Opened | The recipient opened the document |
| PDF download | The recipient downloaded the document as a PDF |
| Appendix download | The recipient downloaded an attached file |
| Comment | The recipient added a comment or replied in a thread |
Access via public link is counted as **anonymous**.
## Recipients by company
When the document contains an [Attendance block](/features/document/blocks/attendance), recipients are grouped by company so you can check reading status group by group instead of scrolling a flat list.
## Recipient statistics
When the document has been shared with several companies, two figures appear at the top of the tracking view: the number of recipient companies, and the share of them that have consulted the document (opened it, downloaded the PDF, or commented).
Your own company is excluded from both figures.
## Sending activity
Above the recipient list, the **Sending activity** section follows the
lifecycle of every email sent for the document — preparing, sent, scheduled,
or failed delivery — along with reminders and the automatic lock.
From this section, open a scheduled email to edit or cancel it before it
goes out. [Schedule and reminders](/features/sharing/schedule-and-reminders)
## Proof of sending
Once an email is delivered, you receive a separate confirmation email — the
proof of sending. It records the exact message that was sent: subject,
sender, recipients, time of sending, a preview of the document, and a PDF
copy.
Keep this email as a record of the send: it links back to this tracking
view and includes a PDF copy of the document as it was at the time of
sending.
## Locking the document
In addition to the [automatic lock](/features/sharing/schedule-and-reminders)
that can be scheduled after sharing, the document can be locked manually at
any time from the follow-up view.
Click **Lock**, then choose:
* **Lock now**: the document is locked as soon as you confirm.
* **Schedule lock**: pick a date and time (for example in 2 or 7 days). The
document is locked automatically then, whether or not it was shared by email.
To change your mind, reopen the dialog and click **Cancel scheduled lock**.
Locking is permanent — once locked, the document can no longer be edited.
Locking also creates a final version of the document and generates the [proof PDF](/features/sharing/read-tracking#proof-pdf) covering all recipient activity.
## Proof PDF
Once the document is locked, a proof PDF is generated for audit purposes. Unlike the proof of sending, which covers a single email, it covers the activity of every recipient at once, and includes:
* Each recipient's status: opened, commented, downloaded the PDF, downloaded an appendix
* Recipients grouped by company, when the document contains an [Attendance block](/features/document/blocks/attendance)
* The full text, author, and date of every comment and reply, marking whether each was added after the document was locked — the quoted passage and resolution date, if resolved, appear on each thread's initial comment
* The list of appendices attached to the document: name, type, who added it, upload date, and size
* A content hash of the document, to verify its integrity later
## Identify non-readers
The view lists the status of each recipient. You can immediately spot those who
have not yet opened the document.
## Follow up manually
From the tracking view, you can individually follow up with a recipient who
hasn't read.
To automate follow-ups, configure automatic reminders in the share view.
[Schedule and reminders](/features/sharing/schedule-and-reminders)
# Recipients
Source: https://docs.there.do/features/sharing/recipients
Add recipients manually or detect them from the document
In the share view, the recipient field offers three ways to add contacts.
## Manual entry
Type an email address directly into the field. You can split recipients across
**To**, **Cc**, and **Bcc**.
## Auto-detect from the document
Instead of entering each address, there.do can automatically detect available
contacts in your document.
Two sources are available:
| Source | Description |
| - | - |
| All addresses in the document | Every email address found in the document content |
| Distribution contacts | Contacts in the Attendance block marked as **Distribution** |
The list stays in sync with the document: if you add a contact or update the
Attendance block before sending, the detection reflects the latest version.
To get the most out of auto-detection, keep the Attendance block up to date
with the Distribution column enabled.
[Learn more about the Attendance block](/features/document/blocks/attendance)
# Schedule and reminders
Source: https://docs.there.do/features/sharing/schedule-and-reminders
Delay sending and automate follow-ups for recipients who haven't read
## Schedule sending
By default, documents are sent immediately. To delay:
1. Click the schedule option at the bottom left of the share view.
2. Enter a date and time in natural language — for example *"in 3 hours"* or
*"next Monday at 9am"*.
3. Or select a quick suggestion from the interface.
The email will go out automatically at the chosen time, with no further action
required.
## Cancel or edit a scheduled email
Before a scheduled email goes out, you can still adjust it from the
**Sending activity** section of the
[Read tracking](/features/sharing/read-tracking) view:
* Open the scheduled email to change its recipients, message, send time,
reminders, or automatic lock.
* Choose **Cancel scheduled email** to cancel it entirely. This also stops any
associated reminders and automatic locking, and deletes the email's
follow-up data.
## Automatic reminders
there.do tracks when each recipient opens the document. You can configure
reminders that go out automatically to those who haven't read it yet.
To enable reminders:
1. In the share view, open the **Automatic reminders** section.
2. Set the **number of reminders** to send.
3. Set the **interval** between each reminder (in days).
Reminders stop as soon as the recipient opens the document.
To follow up with a specific recipient manually, use the
[Read tracking](/features/sharing/read-tracking) view.
# Sender
Source: https://docs.there.do/features/sharing/sender
Choose the sending mode for sharing emails
Choose how sharing emails are sent and which identity appears in recipients'
mailboxes.
## From There
By default, There sends sharing emails from `notifications@there.do`. We prepare the
email, add the secure sharing link, and deliver it to the recipients listed in
**To**, **Cc**, and **Bcc**.
The sender name remains clearly visible to recipients, for example
`Sender name (via there.do) `.
There acts as a trusted sender for these notifications. This mode keeps the full
sharing workflow inside the application and supports There email features
such as read tracking, scheduled sending, automatic reminders, automatic lock,
and comments.
### Custom sender
This feature is available starting from the [**Business** plan](/billing/plans/index).
With **Custom sender**, you keep There as the delivery service while changing the
sender details shown to recipients:
* the display name used for the email;
* the reply-to email address used when a recipient answers.
To configure it:
1. In the share view, open the **Sender** section.
2. Select **There Notification**.
3. Edit the display name and/or the reply-to address.
4. If you enter a new reply-to address, enter the verification code sent to that
inbox.
Use a shared reply-to address such as `project@firm.com` when answers should
go to a project mailbox instead of a personal inbox.
## From your mailbox
There helps you prepare the sharing email with the writing assistance available
in the application, such as recipient suggestions and message composition. The
email is then sent through another mailbox, with the document access link
automatically included in the message.
### Email client
You can also send the sharing email from your own desktop or web email client
(Microsoft Outlook, Gmail, Apple Mail, Microsoft Mail / Windows Mail, Thunderbird,
Spark, eM Client).
After you compose the email in There, the application opens your email client with
a pre-filled draft. The draft includes the subject, message body, recipients,
and the sharing link. You can edit it before confirming the send from your own
mailbox.
This mode uses your local email application. There prepares the draft but does
not send the email for you.
### Outlook
If you use Microsoft Outlook, There can send the email directly from your Outlook
mailbox after you link your Microsoft account and grant the required
permissions.
Once Outlook is connected, the **Send** button prepares and sends the sharing
email from your own mailbox. The sent email is saved in your Outlook **Sent
Items** history.
### Gmail
If you use Gmail or Google Workspace, There can send the email directly from
your Google account after you link it and grant the required permissions.
Once Gmail is connected, the **Send** button prepares and sends the sharing
email from your own mailbox. The sent email is saved in your Gmail **Sent**
history.
## Which sender should you choose?
Sending from your email client, Outlook, or Gmail uses your own mailbox rather
than There's notification infrastructure. Some There-managed email features are
therefore unavailable:
| Feature | There Notification | Email client | Outlook | Gmail |
| - | - | - | - | - |
| Sending history | ✓ | - | ✓ | ✓ |
| Formatting | ✓ | - | ✓ | ✓ |
| Read tracking | ✓ | - | - | - |
| Automatic reminders | ✓ | - | - | - |
| Automatic lock | ✓ | - | - | - |
| Scheduling | ✓ | (✓) | - | - |
| Comments | ✓ | - | - | - |
Use **There Notification** when you need tracking and automation. Use your own
mailbox when the email must come directly from your address or when recipients
expect to see the message in an existing mailbox thread.
# Sending options
Source: https://docs.there.do/features/sharing/sending-options
Signature, automatic lock, and public link visibility
## Automatic signature
This feature is available starting from the [**Pro** plan](/billing/plans/index).
A signature is automatically added to every sharing email. It includes your
organisation's logo.
To customise the content:
1. Open the **Signature** section in the share view.
2. Edit the text as needed.
The signature is saved automatically and reused for future shares.
The logo shown in the signature is the one configured for your organisation.
To change it, go to your organisation settings.
## Email branding and security
The default notification email sent when sharing a document displays your
organisation's logo and brand colour in its header, along with a preview of
the document and its appendices.
Every notification email includes a private and personal link to access to
the document.
## Automatic lock
You can automatically lock the document a set number of days after it is sent.
Locking disables comments and any further edits to the document.
To enable locking:
1. In the share view, open the **Lock** section.
2. Set the number of days after sending.
A locked document can never be unlocked, even by its creator. Check the delay
before sending.
## Guest access
By default, only invited recipients and members of your organisation can
access the document, and they can comment on it.
A dropdown at the bottom of the share view lets you choose how guests —
recipients without a there.do account — can interact with the document:
| Option | Description |
| - | - |
| Guests can view and comment | Guests can read the document and leave comments |
| Guests can view without commenting | Guests can read the document but cannot comment |
| Anyone with the link can view | The document becomes accessible to anyone who has the link |
Once **Anyone with the link can view** is selected:
* The **Copy link** button generates a shareable public link.
* The **Share on WhatsApp** button sends it directly via WhatsApp.
* People without a there.do account are counted as anonymous in
[read tracking](/features/sharing/read-tracking).
# What is a block?
Source: https://docs.there.do/getting-started/blocks
See there.do as a set of building blocks: create notes and documents the way you need
## Everything in there.do is a block
A document is built block by block: heading, paragraph, image, task, table, and more.
Each element stays independent, so you can structure a document freely without a rigid format.
A note is also a block: you can drag and drop it into a document like any other element.
Type `/` to see all available block types.
## Blocks can transform
Any block can be converted into another block type to present the same information differently.
Common examples:
* convert a paragraph into a heading
* convert a list into a checklist
* convert text into a task
To convert a block, open the block options menu and choose the conversion action.
You can also ask AI in natural language to make these changes directly from the block options.
## Blocks can be rearranged
Use the block handle to drag and drop an element anywhere on the page.
You can quickly reorganize a note or report without cutting and pasting text.
The same handle also gives access to block options and related AI actions.
## Learn more
The full component guide is available below.
Browse all block types and their use cases in there.do.
# Move to There
Source: https://docs.there.do/getting-started/move-to-there
Choose the simplest way to move your documents into There
Here are your options to move to There, depending on your starting point.
## Start from a blank document
This is the best way to learn There properly. You create a new document, build its structure block by block, and get comfortable with the tool at your own pace.
Start with a document you use regularly, and build it directly in There. You can copy-paste your existing content progressively, then use AI to convert it into the right There blocks.
To learn more about AI conversion, see [Selection and AI menu](/features/document/ai/selection-and-menu).
## Start from a template
A ready-to-use template is already available:
* [OAC Meeting #33](https://app.there.do/org/there/r/OAC-Meeting-n21-1a836aa7-5375-47f4-85ac-5fa83442e995)
To import it:
Create your There account.
Go back to the template page.
Click **Import template** at the top of the page.
## Get your documents converted by the team
This is the fastest way to start with a clean base.
* No commitment
* First document converted for free
* Then €99 per document
Open [www.there.do](https://www.there.do).
Click **Convert my doc** from the homepage.
Send your document with the expected context.
Our team sends back a version ready to use in There.
If you need a specific business template, contact the team and we can prepare a custom base.
## Import a .docx file
Choose **Import file** from the suggestions.
Select your `.docx` file from your computer.
The conversion only takes a few moments. Your There document is available straight away, ready to edit.
## Convert content with AI
You can start from existing content (pasted text, PDF, etc.) and convert it block by block.
Useful examples:
* text to a business block
* table to a There structure
* simple list to a task list
* attendance information to an attendance list
From the block handle , use AI actions to request conversion into the format you need.
You can also add photos (for example business cards) to build an attendance list in seconds.
For the basics on blocks and the handle, see [What is a block?](/getting-started/blocks).
## What you get on the free plan
When you create an account, you are automatically on the free plan:
* unlimited notes (text, photos, voice notes with transcript included)
* unlimited user invites
* up to 5 documents per month
* document colours, fonts, headers, and footers, with There branding in the footer
This setup lets you deploy There on a project at no cost, with no time limit.
Can't find what you're looking for? Contact our support team at [hello@there.do](mailto:hello@there.do)
# Account setup
Source: https://docs.there.do/getting-started/organisation/account-setup
Create an account and configure your there.do organisation.
## Create an account
You can sign in with Apple, Google, or Microsoft, or with any email address. There are no passwords: a magic link or a verification code is sent to your email each time you log in.
### Enterprise SSO
This feature is available starting from the [**Business** plan](/billing/plans/index).
Custom SSO (SAML) is available on request. [Contact the team](mailto:hello@there.do) to enable it.
## Your organisation
When you create your account, an organisation is automatically generated from your domain name. If a logo is found for that domain, it is applied automatically.
To update your organisation profile:
1. Click on your organisation in the top-left corner.
2. Go to **Settings** → **Update profile**.
From this screen, you can:
* Add or replace the logo
* Customise the organisation name
* Edit the slug (custom URL)
The slug is used when sharing documents, for example: `app.there.do/org/my-company`.
Enable automatic domain-based invitation to route new sign-ups to the right workspace and reduce organization selection mistakes. See [Members and guests](/getting-started/organisation/members-and-guests#automatic-domain-based-invitation).
## Leave or delete the organisation
Both actions are available from the same **Settings** view.
Deleting the organisation is irreversible. All documents, notes, and
associated data will be permanently removed.
# Members and guests
Source: https://docs.there.do/getting-started/organisation/members-and-guests
Understand roles and manage access to your organisation.
there.do has three roles: **admin**, **member**, and **guest**.
## Roles and permissions
| Permission | Admin | Member | Guest |
| - | :-: | :-: | :-: |
| Billing settings | ✓ | — | — |
| Invite members | ✓ | — | — |
| Read/write access to organisation documents | ✓ | ✓ | — |
| Access to organisation notes | ✓ | ✓ | — |
| Create notes | ✓ | ✓ | ✓ |
| Access to team folders | On invitation | On invitation | On invitation |
Once invited to a team folder, admins, members, and guests have the same access rights to the documents in that folder.
Team folders a user has not been invited to are completely hidden from them.
**Guests and notes:** a guest can create notes. By default, their visibility is set to **organisation** (organisation members can read them), but the guest can switch it to **private**. Guests cannot see notes created by others. See [Note visibility and sharing](/features/notes/visibility-sharing).
## Invite members
1. Open the **Members** tab in your organisation settings.
2. Click **Invite**.
3. Enter or paste email addresses.
4. Select a role: admin, member, or guest.
## Automatic domain-based invitation
An admin can configure a domain name so that new sign-ups from that domain automatically join the organisation.
Activation requires access to the domain's DNS settings to verify ownership. Once verified, two modes are available:
* **Automatic**: any user signing up with that domain joins the organisation directly.
* **With approval**: the admin must approve each new membership request.
# Platforms
Source: https://docs.there.do/getting-started/platforms
Access there.do on web, mobile, and Chrome extension
there.do is available on three complementary platforms: web, mobile, and the
Chrome extension.
## Quick view
| Platform | Best used for |
| - | - |
| Web | Structuring documents, organizing, sharing |
| Mobile | Capturing text, photos, and voice in the field |
| Browser Extension | Capturing web content quickly into a note |
## Web
Web is the best entry point for:
* moving from note to document
* reorganizing content
* sharing and tracking statuses
## Mobile app
The app is called **There Capture AI: Notes**. It is designed for field capture and works offline:
* text input
* photo capture
* voice notes with transcription and AI summary
Notes captured offline sync automatically in the background once you're back online, even if you don't reopen the app — the exact timing depends on the OS.
### Install the app
Scan the QR code or open the link below:
![QR code to download the there.do mobile app]()
[Download the app](https://app.the.re/e69q/download)
Or manually:
1. Open the App Store (iOS) or Google Play (Android).
2. Search for **there.do**.
3. Install the app.
4. Sign in with your there.do account.
### Quick check
After sign-in, create a test note with:
* one line of text
* one photo
* one voice recording
## Browser extension
The **there.do web clipper** helps capture web content without leaving your current page. It works on Chrome and Edge.
### Install the extension
[Install there.do web clipper](https://chromewebstore.google.com/detail/theredo-web-clipper/hhfackgkjhdmedopkmhjdhemmmopkogh)
1. Open the link above.
2. Click **Add to Chrome** (or **Add to Microsoft Edge**).
3. Sign in with your there.do account.
### Capture an excerpt into a note
1. Select text on a web page.
2. Open the there.do web clipper.
3. Send the selection to a new note.
This is useful for collecting source material to process later in a document.
# Welcome to there.do
Source: https://docs.there.do/getting-started/welcome
Construction documentation platform for architects and project managers
there.do is the documentation platform built for architects and project managers. Capture site information in the field, turn it into structured reports with AI, then share it clearly with all stakeholders.
## Get started
New to there.do? Start here to learn the basics and set up your workspace.
Understand how blocks structure your content
Migrate from your current tools to a cleaner workflow
## Core features
Master the essential capabilities that make there.do effective.
Capture observations, decisions, and action items directly from the field.
Turn your notes into clear, structured reports with AI support.
Share documents with teams, clients, and partners in a clear format.
## Organization and collaboration
Manage your there.do workspace: organization identity, member access, and external collaboration.
Define your name, slug, logo, and invite teammates to launch a clean
workspace.
Understand roles, permissions, and when to use internal members vs external
guests.
# Privacy Policy
Source: https://docs.there.do/legal/privacy-policy
How There collects, uses, shares, and protects personal information.
Last updated October 8, 2026.
This Privacy Notice for There ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
* Visit our website at [https://www.there.do](https://www.there.do), or any website of ours that links to this Privacy Notice.
* Download and use our mobile application (There), or any other application of ours that links to this Privacy Notice.
* Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [hello@there.do](mailto:hello@there.do).
## Summary of key points
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by reading the full notice below.
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Some information may be considered "special" or "sensitive" in certain
jurisdictions, for example your racial or ethnic origins, sexual orientation,
and religious beliefs. We do not process sensitive personal information.
We may collect information from public databases, marketing partners, social
media platforms, and other outside sources.
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your
consent. We process your information only when we have a valid legal reason to
do so.
We may share information in specific situations and with specific categories
of third parties.
We have adequate organizational and technical processes and procedures in
place to protect your personal information. However, no electronic
transmission over the internet or information storage technology can be
guaranteed to be 100% secure, so we cannot promise or guarantee that
unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information.
Depending on where you are located geographically, the applicable privacy law
may mean you have certain rights regarding your personal information.
The easiest way to exercise your rights is by submitting a data subject access
request, or by contacting us. We will consider and act upon any request in
accordance with applicable data protection laws.
Review the Privacy Notice in full.
## 1. What information do we collect?
### Personal information you disclose to us
We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
**Personal Information Provided by You.** The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
* names
* email addresses
* contact preferences
* passwords
* billing addresses
* debit/credit card numbers
**Sensitive Information.** We do not process sensitive information.
**Payment Data.** We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is handled and stored by Stripe. You may find their privacy notice here: [https://stripe.com/privacy](https://stripe.com/privacy).
**Social Media Login Data.** We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "How do we handle your social logins?" below.
**Application Data.** If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:
* **Mobile Device Access.** We may request access or permission to certain features from your mobile device, including your mobile device's calendar, camera, contacts, microphone, and other features. If you wish to change our access or permissions, you may do so in your device's settings.
* **Mobile Device Data.** We automatically collect device information, such as your mobile device ID, model, and manufacturer, operating system, version information and system configuration information, device and application identification numbers, browser type and version, hardware model, Internet service provider and/or mobile carrier, and Internet Protocol (IP) address or proxy server. If you are using our application(s), we may also collect information about the phone network associated with your mobile device, your mobile device's operating system or platform, the type of mobile device you use, your mobile device's unique device ID, and information about the features of our application(s) you accessed.
* **Push Notifications.** We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device's settings.
* **Voice Recordings and Audio Data.** When you use the voice recording features in our mobile application, we collect audio recordings created through your device's microphone. These recordings are sent to third-party AI services, AssemblyAI for transcription and an AI model provider (Anthropic by default) for summarization, as described in section "Do we offer artificial intelligence-based products?" below. You will be asked for your explicit consent before using these features for the first time.
This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
### Information automatically collected
Some information, such as your Internet Protocol (IP) address and/or browser
and device characteristics, is collected automatically when you visit our
Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity, like your name or contact information, but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
* **Log and Usage Data.** Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services, such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use, device event information such as system activity, error reports, sometimes called "crash dumps," and hardware settings.
* **Device Data.** We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address or proxy server, device and application identification numbers, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
### Google API
Our use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
### Information collected from other sources
We may collect limited data from public databases, marketing partners, social
media platforms, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data or user behavior data, Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.
If you interact with us on a social media platform using your social media account, such as Facebook or X, we receive personal information about you from such platforms such as your name, email address, and gender. You may have the right to withdraw your consent to processing your personal information. Any personal information that we collect from your social media account depends on your social media account's privacy settings. Please note that their own use of your information is not governed by this Privacy Notice.
## 2. How do we process your information?
We process your information to provide, improve, and administer our Services,
communicate with you, for security and fraud prevention, and to comply with
law. We may also process your information for other purposes with your
consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
* To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
* To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
* To send you marketing and promotional communications. We may process the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt out of our marketing emails at any time.
* To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
* To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
* To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
* To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.
## 3. What legal bases do we rely on to process your information?
We only process your personal information when we believe it is necessary and
we have a valid legal reason, or legal basis, to do so under applicable law,
like with your consent, to comply with laws, to provide you with services to
enter into or fulfill our contractual obligations, to protect your rights, or
to fulfill our legitimate business interests.
### If you are located in the EU or UK
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
* **Consent.** We may process your information if you have given us permission, or consent, to use your personal information for a specific purpose. You can withdraw your consent at any time.
* **Legitimate Interests.** We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information to send users information about special offers and discounts on our products and services, analyze how our Services are used so we can improve them to engage and retain users, support our marketing activities, diagnose problems and/or prevent fraudulent activities, and understand how our users use our products and services so we can improve user experience.
* **Legal Obligations.** We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
* **Vital Interests.** We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
### If you are located in Canada
We may process your information if you have given us specific permission, or express consent, to use your personal information for a specific purpose, or in situations where your permission can be inferred, or implied consent. You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
* If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
* For investigations and fraud detection and prevention.
* For business transactions provided certain conditions are met.
* If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
* For identifying injured, ill, or deceased persons and communicating with next of kin.
* If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
* If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
* If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
* If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
* If the collection is solely for journalistic, artistic, or literary purposes.
* If the information is publicly available and is specified by the regulations.
## 4. When and with whom do we share your personal information?
We may share information in specific situations described in this section
and/or with the following categories of third parties.
**Vendors, Consultants, and Other Third-Party Service Providers.** We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.
The categories of third parties we may share personal information with are as follows:
* Data Analytics Services
* Payment Processors
* Performance Monitoring Tools
* Product Engineering & Design Tools
* User Account Registration & Authentication Services
* Retargeting Platforms
* Sales & Marketing Tools
* AI Transcription Services (AssemblyAI)
* AI Text Processing and Summarization Services (Anthropic, OpenAI, Google, Mistral AI)
* AI and Machine Learning Services
We also may need to share your personal information in the following situations:
* **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
### International transfers of your personal information
Our core data is stored and processed in the European Union. The application database is located in Frankfurt, Germany.
Some of our processors are established outside the European Economic Area, or may process data outside it. Where that is the case, the transfer is governed by the Standard Contractual Clauses adopted by the European Commission, together with the additional technical and organizational measures required to ensure an adequate level of protection.
Processors established in the European Union, such as Mistral AI, process your data within the European Union and no transfer mechanism is required for them.
You can ask us for a copy of the safeguards applied to a given transfer by writing to [hello@there.do](mailto:hello@there.do).
## 5. Do we use cookies and other tracking technologies?
We may use cookies and other tracking technologies to collect and store your
information.
We may use cookies and similar tracking technologies, like web beacons and pixels, to gather information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to tailor advertisements to your interests, or to send abandoned shopping cart reminders, depending on your communication preferences. The third parties and service providers use their technology to provide advertising about products and services tailored to your interests which may appear either on our Services or on other websites.
To the extent these online tracking technologies are deemed to be a "sale"/"sharing," which includes targeted advertising as defined under applicable laws, under applicable US state laws, you can opt out of these online tracking technologies by submitting a request as described below under section "Do United States residents have specific privacy rights?"
Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
### Google Analytics
We may share your information with Google Analytics to track and analyze the use of the Services. To opt out of being tracked by Google Analytics across the Services, visit [https://tools.google.com/dlpage/gaoptout](https://tools.google.com/dlpage/gaoptout). For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
### Cloudflare
We use Cloudflare Anti-Bot technologies to distinguish human users from abusive automated traffic and protect the services. You can review the Cloudflare Turnstile privacy policy at [https://www.cloudflare.com/turnstile-privacy-policy/](https://www.cloudflare.com/turnstile-privacy-policy/).
## 6. Do we offer artificial intelligence-based products?
We offer products, features, or tools powered by artificial intelligence,
machine learning, or similar technologies.
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, "AI Products"). These tools are designed to enhance your experience and provide you with innovative solutions. The terms in this Privacy Notice govern your use of the AI Products within our Services.
### Use of AI Technologies
We provide the AI Products through third-party service providers ("AI Service Providers"), including AssemblyAI (for voice transcription) and Gemini (Google), Anthropic, OpenAI, and Mistral AI (for generative AI features). As outlined in this Privacy Notice, your input, output, and personal information will be shared with and processed by these AI Service Providers to enable your use of our AI Products for purposes outlined in "What legal bases do we rely on to process your personal information?" You must not use the AI Products in any way that violates the terms or policies of any AI Service Provider.
### Our AI Products
Our AI Products are designed for the following functions:
* AI document generation
* AI applications
* AI translation
* Text analysis
* Voice recording transcription
* AI-powered text summarization
### How We Process Your Data Using AI
All personal information processed using our AI Products is handled in line with our Privacy Notice and our agreement with third parties. This ensures high security and safeguards your personal information throughout the process, giving you peace of mind about your data's safety.
### Voice Recording and Transcription Services
**What data is sent:** When you use our voice recording features in the mobile application, we collect and process the following data:
* Audio recordings: voice recordings that you create using the microphone feature.
* Transcribed text: the text output generated from your audio recordings.
* Summarized content: AI-generated summaries and processed text based on your transcriptions.
**Who receives the data:**
* AssemblyAI (audio transcription): we send your audio recordings to AssemblyAI to convert them into text. Processing is performed through AssemblyAI's European infrastructure (EU endpoint), so audio data sent to this processor does not transit through the United States as part of this processing. You can review AssemblyAI's privacy policy at [https://www.assemblyai.com/legal/privacy-policy](https://www.assemblyai.com/legal/privacy-policy).
* AI model providers (summaries and generated content): we send the transcribed text to the model provider used for your request, among Google (Gemini), Anthropic, OpenAI, and Mistral AI, to generate summaries, analyze content, and provide AI-powered features. You choose the model among those included in your plan and allowed by your organization. By default, There uses Anthropic (Claude), and automatically falls back to another provider listed above if it is unavailable.
**Your consent:** Before using voice recording and transcription features for the first time, we will request your explicit consent to share your audio recordings with AssemblyAI and the transcribed content with the AI model provider used for your request, among those listed above. You can withdraw your consent at any time by discontinuing use of these features or by contacting us at [hello@there.do](mailto:hello@there.do).
**Data retention by third parties:** our AI processors handle your data according to their respective privacy policies and data retention practices, and have contractually committed not to use it to train their models. We do not control how these services retain or use your data beyond the scope of providing transcription and AI services to us.
**Consent of the people you record:** the explicit consent described above covers the processing of your own voice by our Services. When you record other people, for example during a meeting, it is your responsibility to inform them and obtain their prior consent, as set out in Article 8 of our [Terms of Service](/legal/terms-of-service). See [Informing meeting participants](/features/notes/informing-participants) for practical guidance.
**Who can access a voice note:** the audio file and the original transcript follow the visibility of the note they belong to. They are accessible to the people who can read that note, and to no one else. Visibility is set per note and can be changed at any time, so check it before sharing a note that contains a recording. See [Note visibility and sharing](/features/notes/visibility-sharing). The audio is also sent to our transcription processor, as described above, for the sole purpose of producing the transcript.
**Where AI processing takes place:** calls to our AI model providers are routed through Cloudflare AI Gateway. Depending on the provider used, this processing may involve infrastructure located outside the European Union. Any such transfer is governed by the Standard Contractual Clauses described in the section "When and with whom do we share your personal information?" above.
## 7. How do we handle your social logins?
If you choose to register or log in to our Services using a social media
account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details, like your Facebook or X logins. Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned, but will often include your name, email address, friends list, and profile picture, as well as other information you choose to make public on such a social media platform.
We will use the information we receive only for the purposes that are described in this Privacy Notice or that are otherwise made clear to you on the relevant Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third-party social media provider. We recommend that you review their privacy notice to understand how they collect, use, and share your personal information, and how you can set your privacy preferences on their sites and apps.
## 8. How long do we keep your information?
We keep your information for as long as necessary to fulfill the purposes
outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law, such as tax, accounting, or other legal requirements.
No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
## 9. How do we keep your information safe?
We aim to protect your personal information through a system of organizational
and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
## 10. Do we collect information from minors?
We do not knowingly collect data from or market to children under 18 years of
age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at [hello@there.do](mailto:hello@there.do).
## 11. What are your privacy rights?
Depending on your state of residence in the US or in some regions, such as the
European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada,
you have rights that allow you greater access to and control over your
personal information. You may review, change, or terminate your account at any
time, depending on your country, province, or state of residence.
In some regions, like the EEA, UK, Switzerland, and Canada, you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) if applicable, to data portability, and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the section "How can you contact us about this notice?" below.
We will consider and act upon any request in accordance with applicable data protection laws.
**Automated decision-making.** We do not carry out any fully automated decision-making that produces legal effects concerning you or similarly significantly affects you. Documents generated by our AI features are a drafting aid subject to your review and validation, not an automated decision within the meaning of the GDPR.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
**Withdrawing your consent:** If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided below or updating your preferences.
Please note that withdrawal will not affect the lawfulness of processing before its withdrawal, nor, when applicable law allows, processing conducted in reliance on lawful processing grounds other than consent.
**Opting out of marketing and promotional communications:** You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided below. You will then be removed from the marketing lists. However, we may still communicate with you, for example to send you service-related messages necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
### Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can log in to your account settings and update your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.
**Cookies and similar technologies:** Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at [hello@there.do](mailto:hello@there.do).
## 12. Controls for Do-Not-Track features
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
## 13. Do United States residents have specific privacy rights?
This section applies only if you reside in one of the United States listed below. If you do not, your rights are those described in the section "What are your privacy rights?" above.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida,
Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon,
Tennessee, Texas, Utah, or Virginia, you may have the right to request access
to and receive details about the personal information we maintain about you
and how we have processed it, correct inaccuracies, get a copy of, or delete
your personal information. You may also have the right to withdraw your
consent to our processing of your personal information. These rights may be
limited in some circumstances by applicable law.
### Categories of Personal Information We Collect
We have collected the following categories of personal information in the past twelve (12) months:
| Category | Examples | Collected |
| - | - | - |
| A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
| B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
| C. Protected classification characteristics under state or federal law | Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data | NO |
| D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
| E. Biometric information | Fingerprints and voiceprints | NO |
| F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | NO |
| G. Geolocation data | Device location | NO |
| H. Audio, electronic, sensory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
| I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | NO |
| J. Education Information | Student records and directory information | NO |
| K. Inferences drawn from collected personal information | Inferences drawn from collected personal information to create a profile or summary about an individual's preferences and characteristics | NO |
| L. Sensitive personal Information | Sensitive personal information | NO |
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of receiving help through our customer support channels, participation in customer surveys or contests, and facilitation in the delivery of our Services and responses to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for Category A and Category B as long as the user has an account with us.
### Sources of Personal Information
Learn more about the sources of personal information we collect in "What information do we collect?"
### How We Use and Share Personal Information
Learn about how we use your personal information in the section "How do we process your information?"
### Will your information be shared with anyone else?
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. Learn more about how we disclose personal information in the section "When and with whom do we share your personal information?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the categories of personal information listed above to third parties for a business or commercial purpose in the preceding twelve (12) months. The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "When and with whom do we share your personal information?"
### Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
* Right to know whether or not we are processing your personal data.
* Right to access your personal data.
* Right to correct inaccuracies in your personal data.
* Right to request the deletion of your personal data.
* Right to obtain a copy of the personal data you previously shared with us.
* Right to non-discrimination for exercising your rights.
* Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.
Depending upon the state where you live, you may also have the right to obtain a list of the categories of third parties to which we have disclosed personal data, obtain a list of specific third parties to which we have disclosed personal data, limit use and disclosure of sensitive personal data, and opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature, as permitted by applicable law.
### How to Exercise Your Rights
To exercise these rights, you can contact us by submitting a data subject access request, by emailing us at [hello@there.do](mailto:hello@there.do), or by referring to the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
### Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for verification and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide written and signed permission from you to submit such request on your behalf.
### Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [hello@there.do](mailto:hello@there.do). We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
### California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information, if any, we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact details provided in the section "How can you contact us about this notice?"
## 14. Do we make updates to this notice?
Yes, we will update this notice as necessary to stay compliant with relevant
laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
## 15. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at [hello@there.do](mailto:hello@there.do) or contact us by post at:
There\
231 Rue Saint-Honoré\
Paris 75001\
France
## 16. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.
# Terms of Sale
Source: https://docs.there.do/legal/terms-of-sale
Subscription, billing, and cancellation terms for There plans sold to professional customers.
Last updated September 22, 2026.
These terms of sale (the "General Terms") govern subscriptions to There services taken out by a professional customer. They supplement the [Terms of Service](/legal/terms-of-service) and the [Privacy Policy](/legal/privacy-policy), which continue to apply to access to and use of the Services.
The contractual documents binding the Seller and the Customer are, in decreasing order of precedence:
1. the quote or specific terms signed between the parties, if any;
2. these General Terms;
3. the [Terms of Service](/legal/terms-of-service);
4. the [Privacy Policy](/legal/privacy-policy).
In the event of a conflict between these documents, the higher-ranking document prevails for the provision concerned.
These General Terms are accepted as soon as an organization is created on the Site, including before any paid subscription is taken out. The Customer declares that it has the capacity to enter into this contract and acknowledges having received the pre-contractual information required to make an informed decision.
These General Terms are a translation of the French [Conditions générales de
vente](/fr/legal/terms-of-sale). The French text is the only legally binding
version and prevails in the event of a dispute.
## Article 1 — Legal information
The website available at [https://www.there.do](https://www.there.do) (the "Site") and the related applications are published by:
THERE, a société par actions simplifiée with share capital of EUR 30,000, registered with the Paris Trade and Companies Register under number B 931 080 089, with its registered office at 231 rue Saint-Honoré, 75001 Paris, France, represented by Jimmy Louchart, duly authorized, who is also the publication director of the Site (the "Seller" or "There").
SIRET number: 931 080 089 00010. NAF code: 5829C. VAT number: FR52931080089.
The Site is hosted by Cloudflare, Inc., 101 Townsend Street, San Francisco, CA 94107, United States (telephone: +1 650 319 8930).
Customer service can be reached by email at [hello@there.do](mailto:hello@there.do) or by mail at 231 Rue Saint-Honoré, 75001 Paris, France.
## Article 2 — Scope
These General Terms apply exclusively to subscriptions and services sold by the Seller on the Site (the "Services") to any customer acting in the course of its professional activity and having created an organization on the Site (the "Customer").
The Services are described on the [pricing page](https://www.there.do/pricing) and in the There documentation, which set out the features and volumes included in each plan.
Subscribing to a plan constitutes the Customer's prior acceptance of these General Terms, without restriction or reservation, which the Customer declares having read.
These General Terms are made available to Customers on the Site, where they can be consulted directly, and may be provided on request.
They apply notwithstanding any contrary provision in any document issued by the Customer, in particular its general terms of purchase. They apply subject to any contrary provision in a quote, purchase order, or specific terms agreed between the Seller and the Customer.
The Services are intended for professionals. They are not offered to consumers within the meaning of the French Consumer Code.
## Article 3 — Plans and availability
The Services are offered as subscription plans (Free, Pro, Team, Business) and, where applicable, Enterprise projects defined by quote. Each plan includes a monthly document allowance shared across the whole organization, regardless of the number of members, guests, or recipients.
The plans, allowances, and features in force are those displayed on the Site on the day of subscription. The Seller may change the composition of the plans to reflect technical and functional developments in the Services, without materially reducing the features subscribed to during a paid period.
Every new organization receives fourteen (14) days of access to the Team plan features, with no payment card and no automatic charge. At the end of that period, if no paid plan has been taken out, the organization moves automatically to the Free plan.
The Free plan is a free plan with no time limit, provided as is, which the Seller may change or discontinue at any time.
## Article 4 — Registration requirements
Any Customer wishing to use the Services and take out a subscription must:
* have full legal capacity and act strictly for professional purposes;
* create an organization on the Site by providing the requested information (company name, name of the contact person, email address, billing information);
* confirm acceptance of these General Terms;
* confirm registration.
The Services can be accessed from a computer, smartphone, or tablet. Access requires a broadband internet connection and, where applicable, a mobile connection. Customers are solely responsible for putting in place the IT and telecommunications means required to access the Services.
Each Customer warrants the accuracy of the information provided for registration and billing purposes, undertakes to notify the Seller of any subsequent change, and warrants that this information does not infringe the rights of third parties.
The Customer is solely responsible for the confidentiality of its credentials and those of the users in its organization, and for their use until deactivation. The Customer must inform the Seller immediately of any loss or unauthorized use of an account.
The Seller reserves the right to delete the account or organization of any Customer that has provided inaccurate information.
## Article 5 — Subscribing
Any Customer wishing to take out a subscription online must:
* sign in to its organization;
* open **Settings → Plans**;
* select the plan and billing cycle (monthly or annual);
* provide its billing information and, where applicable, its intra-EU VAT number on the payment provider's secure checkout page;
* choose a payment method;
* tick the checkbox accepting these General Terms, linked from the checkout page;
* confirm the order and pay.
The checkbox is mandatory: the order cannot be confirmed without it. That acceptance is timestamped and retained by the payment provider. The applicable General Terms are those in force on the date of the order; they are permanently available on the Site.
The subscription becomes final only once payment has been validated. The Seller sends the Customer a confirmation by email to the billing address provided.
Only an organization admin may subscribe to, change, or cancel a subscription.
Enterprise projects and related services (pilot, training, document migration, custom connectors, project support) are covered by a separate quote; written acceptance of that quote by the Customer constitutes an order.
## Article 6 — Prices
The Services are sold at the Seller's price in force on the Site on the day of subscription, expressed in euros excluding taxes.
Prices are firm and not subject to revision during the current contractual period, the parties expressly waiving the right to rely on article 1195 of the French Civil Code.
As the subscription runs over successive periods and renews, any price change takes effect for the next contractual period. Unless the Customer cancels before that change takes effect, the new price applies to the new contractual period.
Discounts, rebates, and promotional codes may apply on the terms stated on the Site or in any document provided to the Customer, in particular the [startup discount](/billing/plans/startup-discount) of 50% on an annual plan for one year, subject to eligibility and supporting documents.
Any price change resulting from an increase in value added tax or the creation of a new tax based on the price of the Services applies immediately and automatically.
The applicable tax is determined from the billing information provided by the Customer. See [VAT and taxes](/billing/billing/vat).
## Article 7 — Invoicing and payment
### 7.1 Invoicing
The subscription is invoiced in advance, in full, for the contractual period taken out:
* monthly subscription: invoiced and payable on the day of subscription, then on each monthly anniversary date;
* annual subscription: invoiced and payable in full on the day of subscription for twelve (12) months, then on each annual anniversary date.
By way of exception, Business and Enterprise subscriptions paid by bank transfer against invoice are payable within thirty (30) days of the invoice date, unless a different period is expressly agreed in the quote within the limits set by article L.441-10 of the French Commercial Code.
The monthly document allowance renews every month on the anniversary date of the subscription, including for an annual subscription. Unused allowance does not roll over to the next period.
An invoice is issued for each billing cycle and sent to the billing email address associated with the subscription. It is also available from the billing portal.
No discount is granted for early payment. Payments may not be suspended or set off without the prior written agreement of both parties. Any suspension, deduction, or set-off applied unilaterally by the Customer will be treated as a payment default.
In accordance with article 1344 of the French Civil Code, the Customer is validly given formal notice to pay by the mere fact that the obligation has fallen due. In the event of late payment, the Seller reserves the right, without any compensation being owed to the Customer, to:
* require immediate payment of all sums due, which become immediately payable whatever their original due date;
* refuse any new subscription or require payment in advance or a guarantee;
* suspend access to paid features on the terms set out in article 11;
* apply, without prior formal notice, to all sums due, from the first day of delay until full payment, late payment penalties calculated at three (3) times the French statutory interest rate, in accordance with article L.441-10 of the French Commercial Code;
* require payment of a fixed recovery indemnity of EUR 40 for each invoice paid late, and payment of an indemnity equal to 10% of the sums remaining due, without prejudice to compensation for any loss actually suffered.
### 7.2 Payment methods
The Customer expressly acknowledges that any subscription taken out on the Site is an order with an obligation to pay.
The Site uses the Stripe online payment solution.
Subscriptions may be paid as follows:
* **Payment card**, self-service. Payment is made directly on the payment provider's secure servers; the Customer's card details do not pass through the Site and are protected by encryption. Cards issued by banks outside France must be international cards.
* **SEPA direct debit**, self-service. When subscribing, the Customer provides the account holder's name and IBAN, then accepts the SEPA direct debit mandate displayed on the checkout page. That acceptance constitutes signature of the mandate; no handwritten signature is required. The mandate authorizes successive instalments to be debited from the designated account, and the Customer is notified before each debit. The Customer undertakes to keep a valid mandate and sufficient funds throughout the subscription, and to update its bank details before the next due date if they change. The Customer may revoke the mandate at any time with the Seller or with its bank; revocation stops future debits but does not cancel the subscription and does not extinguish the sums due.
* **Bank transfer against invoice**, reserved for Business and Enterprise subscriptions, subject to the Seller's prior agreement on the billing terms. Bank transfer is not a self-service payment option for the Free, Pro, and Team plans.
Any rejected direct debit or failed payment is handled on the terms set out in article 7.3. Bank charges arising from a rejection attributable to the Customer may be re-invoiced to it.
### 7.3 Failed payment
A payment may fail for any reason relating to the Customer's payment method: an expired, capped, blocked, or stopped card, insufficient funds, a rejected or revoked SEPA direct debit, a debit disputed with the bank, or a refusal by the banking institution.
If a payment fails, whatever the reason, the Customer has a fifteen (15) day grace period to put matters right and update its payment method from the billing portal.
Any invoice that has been issued remains due. Neither a failed payment, nor repeated failures, nor stopping a direct debit or a card payment, nor deleting the stored payment method cancels the subscription: only the cancellation procedure set out in Article 10 ends the subscription and its renewal. Sums due for periods already started remain payable and may give rise to the application of Article 7.1.
After that period, the organization may be marked as unpaid and access to paid features suspended on the terms set out in article 11. See [Resolve a failed payment](/billing/billing/failed-payment).
## Article 8 — Provision of the Services
The Services are supplied remotely, as online access. No physical goods are delivered.
Access to the features of the plan taken out opens as soon as payment is validated, without delay. Where the plan is changed during a period:
* an upgrade takes effect immediately; the higher allowance and features become available at once and the price difference is charged on a prorated basis for the remainder of the period;
* a downgrade takes effect at the end of the current paid period.
See [Change your plan](/billing/billing/change-plan).
## Article 9 — No right of withdrawal
As the Services are taken out by a professional in the course of its business, the Customer does not benefit from the right of withdrawal provided for by the French Consumer Code.
Subscribing gives the Customer immediate access to the features of the chosen plan as soon as payment is validated. By confirming the order, the Customer expressly requests that performance of the contract begin immediately, before the expiry of any withdrawal period that might apply, and acknowledges that it thereby loses any right of withdrawal as soon as that access is opened.
## Article 10 — Term, renewal, and cancellation
The subscription is taken out for the duration of the chosen billing cycle: one (1) month or twelve (12) months.
At the end of that term, the subscription **renews automatically** for a further period of the same length, at the prices in force on the renewal date, unless the Customer cancels before that date.
The Customer may cancel its subscription at any time from **Settings → Plans → Manage billing and payments**. Cancellation takes effect at the end of the current paid period: the organization keeps its paid plan until that date and is not charged for a new period. **Sums already paid are not refunded, in whole or in part.**
At the end of the paid period, the organization moves to the Free plan:
* existing documents and notes remain accessible and editable;
* the organization receives the Free monthly document allowance;
* features not included in the Free plan are disabled;
* documents in the Trash remain subject to the usual thirty (30) day permanent-deletion period.
Cancellation deletes neither the organization nor its accessible content. The Customer may subscribe to a paid plan again later.
Either party may terminate these General Terms early, as of right, by written notice:
* on the occurrence of an event of force majeure within the meaning of article 12;
* in the event of a serious breach by the other party of its obligations or of applicable laws and regulations, not remedied within thirty (30) calendar days of a written notice setting out the nature of the breach.
See [Cancel your subscription](/billing/billing/cancel-subscription).
## Article 11 — Suspension
The Seller may suspend, temporarily or permanently, a Customer's access to the Services or to paid features in the event of a breach by the Customer of its obligations under these General Terms, in particular non-payment at the end of the grace period set out in article 7.3, or use of the Services contrary to the [Terms of Service](/legal/terms-of-service).
Except in an emergency or where required by law, suspension is preceded by notice to the Customer. Suspension does not suspend the amounts due.
## Article 12 — Availability and liability
The Seller endeavours to provide access to and proper operation of the Services twenty-four hours a day, seven days a week, on a best-efforts basis.
The Seller sets the following continuity objectives: a maximum recovery time (RTO) of forty-eight (48) hours and a maximum data loss (RPO) of twenty-four (24) hours. The application database supports point-in-time restore to the minute over the last seven (7) days, together with daily snapshots retained for thirty (30) days, weekly snapshots retained for five (5) weeks, and monthly snapshots retained for one (1) month.
The Seller does not publish a contractual availability percentage. Observed availability, incidents, and planned maintenance are available at [status.there.do](https://status.there.do/). Specific service level commitments may be agreed as part of an Enterprise quote.
The Seller cannot however rule out interruptions to access and operation of the Services, in particular in the event of force majeure, malfunction of the Customer's equipment or internet connection, failure of telecommunications operators or hosting providers, power supply interruption, abnormal, unlawful, or fraudulent use of the Services, a decision of the competent authorities, or for any other reason. The Seller reserves the right to make any changes and improvements to the Services related to technical developments or proper operation. Scheduled maintenance interruptions are, as far as possible, announced in advance on [status.there.do](https://status.there.do/) and scheduled outside business hours. Emergency interruptions, in particular those required by a security fix, may occur without notice.
The Seller cannot be held liable where the non-performance of its obligations is attributable to the Customer, to the unforeseeable and insurmountable act of a third party to the contract, or to an event of force majeure within the meaning of article 1218 of the French Civil Code.
The Seller incurs no liability for indirect or intangible loss or damage such as financial loss, loss of opportunity, loss of profit, loss of contract, loss of customers, loss of business, commercial loss, or damage to image.
In any event, should the Seller be held liable, its liability may not exceed the amount excluding taxes actually paid by the Customer for the subscription over the twelve (12) months preceding the triggering event. This limitation does not apply in the event of the Seller's gross negligence or wilful misconduct, nor where the law prohibits such a limitation.
As the Services comply with French law, the Seller cannot be held liable for failure to comply with the law of another country where the Customer subscribes from another country.
In accordance with article 2254 of the French Civil Code, any legal action by a Customer against the Seller is time-barred one (1) year after the date on which the Customer became aware, or is presumed to have become aware, of the damaging event.
## Article 13 — Customer content, backups, and reversibility
Content created, imported, or transmitted by the Customer and its users (documents, notes, photographs, voice recordings, transcriptions) remains the property of the Customer, who warrants that it is lawful and that it holds the rights required for it to be processed as part of the Services.
The Seller implements technical and organizational measures intended to preserve and secure that content. It is nonetheless for the Customer to keep its own copies of content essential to its business, in particular before a cancellation or a downgrade.
Some features rely on third-party providers, in particular for transcription and artificial intelligence features. The terms of that processing are described in the [Terms of Service](/legal/terms-of-service) and the [Privacy Policy](/legal/privacy-policy).
### Reversibility
During the subscription and at its end, the Customer has the following means of retrieving its content:
* **Full organization export.** On request sent to [hello@there.do](mailto:hello@there.do), the Seller prepares an export of the data linked to the organization within thirty (30) days. That export contains raw data in JSON and the associated files.
* **Self-service exports.** Depending on the plan, the Customer can export a document as a PDF, download the images of a gallery as a ZIP file, copy a note's content, download its audio file, and retrieve its transcription.
* **DMS connectors.** The Customer can connect its organization to a DMS in order to automate all or part of its backups.
Historical data linked to the attendance, task, and progress blocks cannot be exported today.
An export may be requested at any time, including after cancellation, for as long as the organization has not been deleted. Cancelling a subscription does not in itself delete the organization or its content.
The Customer may also request access to, correction of, or deletion of its data at any time on the terms set out in the [Privacy Policy](/legal/privacy-policy).
## Article 14 — Records
Computerized records kept in the IT systems of the Seller and its providers under reasonable security conditions will be regarded as evidence of communications, subscriptions, and payments between the Customer and the Seller. These records are archived on a reliable and durable medium so as to constitute a faithful and durable copy within the meaning of applicable regulations.
Each Customer acknowledges the evidential value of the Site's automated recording systems and waives the right to challenge them in the event of a dispute.
## Article 15 — Personal data
The processing of personal data as part of the Services is described in the [Privacy Policy](/legal/privacy-policy), available at any time on the Site.
## Article 16 — Intellectual property
The Seller is the sole owner of all content and elements making up the Site and the Services, including without limitation the texts, images, photographs, videos, logos, designs, models, software, trademarks, visual identity, databases, and structure of the Site, protected by French and international intellectual property laws and regulations.
Subject to compliance with these General Terms and payment of the sums due, the Seller grants the Customer, for the term of the subscription, a non-exclusive, non-transferable right to use the Services strictly limited to its internal business needs.
No content of the Site may be modified, reproduced, copied, duplicated, sold, resold, transmitted, published, distributed, displayed, stored, rented, or otherwise exploited, in whole or in part, free of charge or for consideration, without the Seller's prior written authorization. Any extraction, integration, compilation, or commercial use of information contained in the databases accessible on the Site, and any use of software, robots, or data-mining systems, is strictly prohibited.
## Article 17 — Confidentiality
Each party undertakes, on its own behalf and on behalf of its staff, to keep strictly confidential all confidential information, documents, and data of any kind relating to the results, business, or customers of the other party received or obtained in the course of the contractual relationship.
This undertaking applies for the term of these General Terms and for two (2) years after their expiry or termination.
## Article 18 — Hyperlinks
Hyperlinks available on the Site may lead to third-party or partner sites. They are provided solely for the Customer's convenience. If the Customer follows those links, it leaves the Site and agrees to use third-party sites at its own risk or, where applicable, on the terms governing them.
The existence of a hyperlink from or to a third-party site does not engage the Seller's liability in any way, in particular as regards the availability, content, products, and services available on that site.
The Customer may not create, on a third-party site, a hyperlink to the Site other than to its home page, without the Seller's prior written authorization.
## Article 19 — Notices
Any written notice required or permitted under these General Terms is validly given if delivered by hand against receipt, by registered letter with acknowledgement of receipt, or by email (except in the case of termination for breach), to the contact details of the party concerned, each party electing domicile at its registered office.
Any change of contact details must be notified to the other party in the same way. Notices delivered by hand are deemed given on the date of delivery; those sent by registered letter, on the date of first presentation; those sent by email, on the date of sending.
## Article 20 — Severability, no waiver, and assignment
If any provision of these General Terms is declared void or unenforceable under a law, a regulation, or a final court decision, it will be deemed unwritten and the other provisions will remain in force.
The Seller's failure to rely, temporarily or permanently, on one or more provisions of these General Terms does not constitute a waiver.
The Customer may not assign or transfer its rights and obligations under these General Terms without the Seller's prior written consent. The Seller may assign these General Terms as part of a restructuring, merger, or transfer of its business.
## Article 21 — Changes
The Seller reserves the right to change the content of the Site, the Services, and these General Terms at any time. The applicable General Terms are those in force on the date of subscription or renewal. Any material change is brought to the Customer's attention before it takes effect; unless the Customer cancels before the next renewal, the new General Terms apply to the following contractual period.
## Article 22 — Disputes
Disputes arising in the course of the contractual relationship between the Customer and the Seller must be resolved amicably where possible.
Failing an amicable settlement within one (1) month of a party's referral, all disputes to which these General Terms may give rise, concerning their validity, interpretation, performance, termination, consequences, and effects, will be submitted to the Commercial Court of Paris (Tribunal de commerce de Paris).
## Article 23 — Governing law and language
These General Terms and the transactions arising from them are governed by and subject to French law. They are drawn up in French. In the event of translation into one or more foreign languages, only the French text prevails in the event of a dispute.
# Terms of Service
Source: https://docs.there.do/legal/terms-of-service
Terms that apply to access to and use of There services.
Last updated September 22, 2026.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity, and There, concerning your access to and use of the Services.
## Agreement to our legal terms
We are There ("Company," "we," "us," "our"), a company registered in France at 231 Rue Saint-Honoré, 75001 Paris, France, Paris, Île-de-France 75001. Our VAT number is FR52931080089.
We operate the website [https://www.there.do](https://www.there.do) (the "Site"), the mobile application There (the "App"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
You can contact us by email at [hello@there.do](mailto:hello@there.do) or by mail to 231 Rue Saint-Honoré, 75001 Paris, France, Paris, Île-de-France 75001, France.
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and There, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.
The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.
We recommend that you print a copy of these Legal Terms for your records.
## 1. Our Services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
### Overview of AI Features
Our Services include optional artificial intelligence (AI) features designed to enhance your experience. These features include voice recording transcription and AI-powered content summarization. Use of these AI features is entirely optional: you may use the Services to create and manage notes manually without utilizing any AI functionality.
### Third-Party AI Service Providers
To provide these AI features, we utilize the following trusted third-party service providers:
* AssemblyAI: for voice recording transcription services. Processing is performed through AssemblyAI's European infrastructure (EU endpoint).
* Gemini (Google), Anthropic, OpenAI, and Mistral AI: for generative AI features such as document generation, text analysis, and AI-powered content creation. The model used depends on your selection or the feature in use.
### What Data is Shared and When
When you choose to use our AI features, the following data sharing occurs:
* **Voice Transcription:** When you complete a voice recording and choose to transcribe it, the audio file is sent to AssemblyAI for processing. The audio file is transmitted only after you have finished recording, not during the recording process. The transcribed text is then returned to our Services and stored in your account on our servers located in Europe (France and Germany).
* **AI Summarization:** When you request a summary or AI-generated content, the relevant text content, such as your transcriptions or notes, is sent to the AI model provider used for that request, among those listed above, for processing. The AI-generated response is then returned to our Services and stored in your account.
Your audio recordings and transcriptions are stored on our secure servers in Europe. We retain the original audio files along with the transcriptions to allow you to access them at any time through your account.
### Data Protection and Third-Party Commitments
We have implemented the following safeguards to protect your data:
* **No Training on Your Data:** AssemblyAI and our AI model providers have contractually committed not to use your data to train their AI models. Your recordings, transcriptions, and content are processed solely to provide you with the requested service and are not used for any other purpose by these providers.
* **Data Encryption:** All data transmitted to and from third-party AI services is encrypted using industry-standard protocols (TLS/SSL).
* **Third-Party Data Retention:** Third-party AI service providers process your data in accordance with their respective privacy policies and our agreements with them. We do not control how these third-party services retain or use your data beyond the scope of providing services to us.
* **GDPR Compliance:** Our agreements with the providers established outside the European Economic Area include Standard Contractual Clauses (SCCs) and other appropriate safeguards required under the General Data Protection Regulation (GDPR) for international data transfers.
### Your Consent and Control
By using the AI features of our Services, you explicitly consent to the sharing of your data with the third-party AI service providers identified above for the purposes described in this section. You understand that:
* Your consent is required before any data is sent to third-party AI services.
* You may choose not to use AI features at any time and continue using the Services for manual note-taking.
* You may delete your recordings, transcriptions, and AI-generated content from your account at any time through the Services.
* You may withdraw your consent and request deletion of your data by contacting us at [hello@there.do](mailto:hello@there.do).
### Important Privacy Notice
Do not record or submit sensitive, confidential, or regulated information through our AI features unless you have obtained all necessary consents and have legal authority to share it. This includes the special categories of personal data listed in Article 9 of the GDPR (health, biometric, religious, political, trade union, or sexual orientation data), criminal conviction data, banking and payment data, and any other data covered by a professional secrecy obligation. You are solely responsible for ensuring that any content you submit through our AI features complies with all applicable laws and regulations.
For complete details about how we collect, use, and protect your personal data, please review our [Privacy Policy](/legal/privacy-policy).
## 2. Intellectual Property Rights
### Our intellectual property
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").
Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.
The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
### Your use of our Services
Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:
* access the Services; and
* download or print a copy of any portion of the Content to which you have properly gained access,
solely for your personal, non-commercial use or internal business purpose.
Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.
If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: [hello@there.do](mailto:hello@there.do). If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.
We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.
Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.
### Your submissions and contributions
Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.
**Submissions:** By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, and adapt such Submissions for the sole purpose of improving and developing our Services. You agree that we shall be entitled to use these Submissions for any lawful purpose related to our business without acknowledgment or compensation to you.
**Contributions:** The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality during which you may create, submit, post, display, transmit, publish, distribute, or broadcast content and materials to us or through the Services, including but not limited to text, writings, video, audio, photographs, music, graphics, comments, reviews, rating suggestions, personal information, or other material ("Contributions"). Any Submission that is publicly posted shall also be treated as a Contribution.
You understand that Contributions may be viewable by the other members of your Organization and by the people you share them with.
**When you post Contributions, you grant us a license:** By posting any Contributions, you grant us the license set out in the "Contribution License" section below: a worldwide, non-exclusive, royalty-free license to host, store, cache, copy, reproduce, reformat, translate, and transmit your Contributions, solely to the extent necessary to operate, provide, secure, and improve the Services for you.
This license does not allow us to publish, broadcast, publicly display, or distribute your Contributions outside the Services, to transfer or sell them to third parties, or to use them to train artificial intelligence models. It gives us no right to use your name, company name, logo, or images to promote our Services without your express prior consent, given separately from these Legal Terms.
**You are responsible for what you post or upload:** By sending us Submissions and/or posting Contributions through any part of the Services or making Contributions accessible through the Services by linking your account through the Services to any of your social networking accounts, you:
* confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission nor post any Contribution that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
* warrant that any such Submission and/or Contributions are original to you or that you have the necessary rights and licenses to submit such Submissions and/or Contributions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions and/or Contributions; and
* warrant and represent that your Submissions and/or Contributions do not constitute confidential information.
You are solely responsible for your Submissions and/or Contributions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.
**We may remove your Content:** We do not edit, redact, or re-categorize your Contributions. We may remove a Contribution or block access to it where the law or a court order requires us to, or where it breaches the "PROHIBITED ACTIVITIES" section, and we will tell you when we do unless the law prevents us, as set out in the "Contribution License" section below. Where a Contribution is unlawful, we may also suspend your account and report the matter to the authorities.
### Copyright infringement
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately refer to the "COPYRIGHT INFRINGEMENTS" section below.
## 3. User Representations
By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.
If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
## 4. User Registration
You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.
## 5. Purchases and Payment
We accept the following forms of payment:
* Payment card (Visa, Mastercard)
* SEPA direct debit
* Bank transfer against invoice, for Business and Enterprise subscriptions only
You agree to provide current, complete, and accurate billing and account information for any subscription taken out via the Services. You further agree to promptly update that information, including the billing email address, payment method, and payment card expiration date, so that we can collect each instalment and contact you as needed.
Prices are shown excluding taxes. Applicable taxes are calculated from the billing information you provide. All payments shall be in euros (EUR). We may change our prices on the terms set out in Article 6 of the [Terms of Sale](/legal/terms-of-sale).
You agree to pay the amounts due for the subscription taken out, and you authorize us to charge your chosen payment method on each due date. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.
We reserve the right to refuse any subscription taken out through the Services, in particular where an earlier invoice is unpaid or where the Services have been used in breach of these Legal Terms.
**Late Payment.** In accordance with French regulations (Articles L.441-10 et seq. of the Commercial Code), any payment not received by the due date shall automatically result in the application of a fixed indemnity of forty (40) euros for recovery costs and late payment penalties calculated at a rate equal to three (3) times the legal interest rate in force in France. If the recovery costs exceed the fixed indemnity, additional compensation may be claimed upon justification.
## 6. Subscriptions
### Billing and Renewal
Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle will depend on the type of subscription plan you choose when you subscribed to the Services.
### Cancellation
You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at [hello@there.do](mailto:hello@there.do).
### Fee Changes
We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.
## 7. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
As a user of the Services, you agree not to:
* Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
* Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
* Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
* Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
* Use any information obtained from the Services in order to harass, abuse, or harm another person.
* Make improper use of our support services or submit false reports of abuse or misconduct.
* Use the Services in a manner inconsistent with any applicable laws or regulations.
* Engage in unauthorized framing of or linking to the Services.
* Upload or transmit, or attempt to upload or to transmit, viruses, Trojan horses, or other material, including excessive use of capital letters and spamming, that interferes with any party's uninterrupted use and enjoyment of the Services or modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Services.
* Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools.
* Delete the copyright or other proprietary rights notice from any Content.
* Attempt to impersonate another user or person or use the username of another user.
* Upload or transmit, or attempt to upload or to transmit, any material that acts as a passive or active information collection or transmission mechanism, including without limitation clear graphics interchange formats ("gifs"), 1x1 pixels, web bugs, cookies, or other similar devices.
* Interfere with, disrupt, or create an undue burden on the Services or the networks or services connected to the Services.
* Harass, annoy, intimidate, or threaten any of our employees or agents engaged in providing any portion of the Services to you.
* Attempt to bypass any measures of the Services designed to prevent or restrict access to the Services, or any portion of the Services.
* Copy or adapt the Services' software, including but not limited to Flash, PHP, HTML, JavaScript, or other code.
* Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Services.
* Except as may be the result of standard search engine or Internet browser usage, use, launch, develop, or distribute any automated system, including without limitation any spider, robot, cheat utility, scraper, or offline reader that accesses the Services, or use or launch any unauthorized script or other software.
* Use a buying agent or purchasing agent to make purchases on the Services.
* Make any unauthorized use of the Services, including collecting usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email, or creating user accounts by automated means or under false pretenses.
* Use the Services as part of any effort to compete with us or otherwise use the Services and/or the Content for any revenue-generating endeavor or commercial enterprise.
## 8. User Generated Contributions
The Services may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Services, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, "Contributions").
Contributions are visible only to the members of your Organization and to the people you expressly invite or share them with. They are not made visible by default to other users of the Services, and they are not published on third-party websites by us. When you create or make available any Contributions, you thereby represent and warrant that:
* The creation, distribution, transmission, public display, or performance, and the accessing, downloading, or copying of your Contributions do not and will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
* You are the creator and owner of or have the necessary licenses, rights, consents, releases, and permissions to use and to authorize us, the Services, and other users of the Services to use your Contributions in any manner contemplated by the Services and these Legal Terms.
* You have the written consent, release, and/or permission of each and every identifiable individual person in your Contributions to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of your Contributions in any manner contemplated by the Services and these Legal Terms.
* Your Contributions are not false, inaccurate, or misleading.
* Your Contributions are not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, chain letters, spam, mass mailings, or other forms of solicitation.
* Your Contributions are not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable, as determined by us.
* Your Contributions do not ridicule, mock, disparage, intimidate, or abuse anyone.
* Your Contributions are not used to harass or threaten any other person and to promote violence against a specific person or class of people.
* Your Contributions do not violate any applicable law, regulation, or rule.
* Your Contributions do not violate the privacy or publicity rights of any third party.
* Your Contributions do not violate any applicable law concerning child pornography, or otherwise intended to protect the health or well-being of minors.
* Your Contributions do not include any offensive comments that are connected to race, national origin, gender, sexual preference, or physical handicap.
* Your Contributions do not otherwise violate, or link to material that violates, any provision of these Legal Terms, or any applicable law or regulation.
Any use of the Services in violation of the foregoing violates these Legal Terms and may result in, among other things, termination or suspension of your rights to use the Services.
### Audio recordings
When you use the audio recording features of the Services, you are solely responsible, before any recording starts, for obtaining from meeting participants, speakers, and other data subjects every consent required under applicable law, and for giving them every notice and item of information required, for the recording, processing, and use of the audio and the related personal data. Depending on the circumstances, this may include Article 226-1 of the French Penal Code, which protects words spoken in a private or confidential setting, and the General Data Protection Regulation (GDPR).
You will defend and indemnify There against any third-party claim arising from a failure to comply with this obligation.
There provides practical recommendations in its documentation — a written notice in the report and a verbal reminder at the start of the meeting — to help you meet this information obligation. See [Informing meeting participants](/features/notes/informing-participants).
## 9. Contribution License
By posting your Contributions to any part of the Services, you grant us a worldwide, non-exclusive, royalty-free license to host, store, cache, copy, reproduce, reformat, translate, and transmit your Contributions, solely to the extent necessary to operate, provide, secure, and improve the Services for you. This license does not allow us to publish, broadcast, publicly display, or distribute your Contributions outside the Services, to transfer or sell them to third parties, or to use them to train artificial intelligence models.
This license lasts as long as you keep the Contributions in the Services, and ends when you delete them or when your Organization is deleted, subject to the backup retention periods described on our [security page](/account/security-and-privacy).
We have no right to use your name, company name, logo, or images to promote our Services without your express prior consent, given separately from these Legal Terms.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the Services. You are solely responsible for your Contributions to the Services and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.
We do not edit, redact, re-categorize, or otherwise change your Contributions. We may remove or block access to a Contribution where we are required to do so by law or a court order, or where it breaches the "PROHIBITED ACTIVITIES" section, and we will tell you when we do unless the law prevents us. We have no general obligation to monitor your Contributions.
## 10. Mobile Application License
### Use License
If you access the Services via the App, then we grant you a revocable, non-exclusive, non-transferable, limited right to install and use the App on wireless electronic devices owned or controlled by you, and to access and use the App on such devices strictly in accordance with the terms and conditions of this mobile application license contained in these Legal Terms.
You shall not: (1) except as permitted by applicable law, decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the App; (2) make any modification, adaptation, improvement, enhancement, translation, or derivative work from the App; (3) violate any applicable laws, rules, or regulations in connection with your access or use of the App; (4) remove, alter, or obscure any proprietary notice posted by us or the licensors of the App; (5) use the App for any revenue-generating endeavor, commercial enterprise, or other purpose for which it is not designed or intended; (6) make the App available over a network or other environment permitting access or use by multiple devices or users at the same time; (7) use the App for creating a product, service, or software that is directly or indirectly competitive with or in any way a substitute for the App; (8) use the App to send automated queries to any website or to send any unsolicited commercial email; or (9) use any proprietary information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the App.
### Apple and Android Devices
The following terms apply when you use the App obtained from either the Apple Store or Google Play (each an "App Distributor") to access the Services: (1) the license granted to you for our App is limited to a non-transferable license to use the application on a device that utilizes the Apple iOS or Android operating systems, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor's terms of service; (2) we are responsible for providing any maintenance and support services with respect to the App as specified in the terms and conditions of this mobile application license contained in these Legal Terms or as otherwise required under applicable law, and you acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the App; (3) in the event of any failure of the App to conform to any applicable warranty, you may notify the applicable App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the App, and to the maximum extent permitted by applicable law, the App Distributor will have no other warranty obligation whatsoever with respect to the App; (4) you represent and warrant that (i) you are not located in a country that is subject to a US government embargo, or that has been designated by the US government as a "terrorist supporting" country and (ii) you are not listed on any US government list of prohibited or restricted parties; (5) you must comply with applicable third-party terms of agreement when using the App; and (6) you acknowledge and agree that the App Distributors are third-party beneficiaries of the terms and conditions in this mobile application license contained in these Legal Terms, and that each App Distributor will have the right to enforce the terms and conditions in this mobile application license contained in these Legal Terms against you as a third-party beneficiary thereof.
## 11. Social Media
As part of the functionality of the Services, you may link your account with online accounts you have with third-party service providers (each such account, a "Third-Party Account") by either: (1) providing your Third-Party Account login information through the Services; or (2) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.
You represent and warrant that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account, without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account, and without obligating us to pay any fees or making us subject to any usage limitations imposed by the third-party service provider of the Third-Party Account.
By granting us access to any Third-Party Accounts, you understand that (1) we may access, make available, and store, if applicable, any content that you have provided to and stored in your Third-Party Account (the "Social Network Content") so that it is available on and through the Services via your account, including without limitation any friend lists, and (2) we may submit to and receive from your Third-Party Account additional information to the extent you are notified when you link your account with the Third-Party Account.
Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Social Network Content may no longer be available on and through the Services.
You will have the ability to disable the connection between your account on the Services and your Third-Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS.
We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality, or non-infringement, and we are not responsible for any Social Network Content.
You acknowledge and agree that we may access your email address book associated with a Third-Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Services. You can deactivate the connection between the Services and your Third-Party Account by contacting us using the contact information below or through your account settings, if applicable. We will attempt to delete any information stored on our servers that was obtained through such Third-Party Account, except the username and profile picture that become associated with your account.
## 12. Services Management
We reserve the right, but not the obligation, to: (1) monitor the Services for violations of these Legal Terms; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Legal Terms, including without limitation reporting such user to law enforcement authorities; (3) in our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your Contributions or any portion thereof; (4) in our sole discretion and without limitation, notice, or liability, to remove from the Services or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems; and (5) otherwise manage the Services in a manner designed to protect our rights and property and to facilitate the proper functioning of the Services.
## 13. Privacy Policy
We care about data privacy and security. Please review our [Privacy Policy](/legal/privacy-policy). By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms. Please be advised the Services are hosted in France, Germany and United States. We implement appropriate safeguards to protect your personal data during any international transfer, in compliance with applicable data protection laws (including the GDPR).
## 14. Copyright Infringements
We respect the intellectual property rights of others. If you believe that any material available on or through the Services infringes upon any copyright you own or control, please immediately notify us using the contact information provided below (a "Notification"). A copy of your Notification will be sent to the person who posted or stored the material addressed in the Notification. Please be advised that pursuant to applicable law you may be held liable for damages if you make material misrepresentations in a Notification. Thus, if you are not sure that material located on or linked to by the Services infringes your copyright, you should consider first contacting an attorney.
## 15. Term and Termination
These Legal Terms shall remain in full force and effect while you use the Services. WE MAY TERMINATE OR SUSPEND YOUR ACCESS TO THE SERVICES OR YOUR ACCOUNT FOR ANY MATERIAL BREACH OF THESE LEGAL TERMS OR APPLICABLE LAW. EXCEPT IN CASES OF EMERGENCY, ILLEGAL ACTIVITY, OR REPEATED VIOLATIONS, WE WILL ENDEAVOR TO PROVIDE YOU WITH REASONABLE NOTICE AND THE REASON FOR SUCH TERMINATION OR SUSPENSION, TO ALLOW YOU THE OPPORTUNITY TO REMEDY THE ISSUE WHERE POSSIBLE.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.
## 16. Modifications and Interruptions
We reserve the right to change, modify, or remove the contents of the Services. We will use commercially reasonable efforts to notify you of any material changes that may negatively impact your use of the Services.
We will use commercially reasonable efforts to ensure the Services are available at all times. However, we may experience hardware, software, or other problems or need to perform maintenance related to the Services, resulting in interruptions, delays, or errors. We will try to notify you in advance of any planned maintenance that might significantly disrupt the Services.
## 17. Governing Law and Jurisdiction
These Legal Terms are governed by and interpreted in accordance with French law, and the application of the United Nations Convention on Contracts for the International Sale of Goods is expressly excluded.
The Services are intended for professional customers. Any dispute concerning the validity, interpretation, performance, or termination of these Legal Terms that cannot be resolved amicably within one (1) month of a party's referral will be submitted to the Commercial Court of Paris (Tribunal de commerce de Paris), consistent with Article 22 of the [Terms of Sale](/legal/terms-of-sale).
## 18. Corrections
There may be information on the Services that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Services at any time, without prior notice.
## 19. Disclaimer
The Services are provided on an "as-is" and "as-available" basis, but we commit to using reasonable skill and care in providing them to you. To the fullest extent permitted by law, we disclaim all implied warranties, including warranties of merchantability and fitness for a particular purpose. We do not warrant that the Services will be uninterrupted or error-free, but we will do our best to correct any critical bugs or issues promptly.
## 20. AI-Generated Documents
Reports and other documents generated through the Services with the help of artificial intelligence features are an automated drafting aid produced from the information you provide. They may contain errors, omissions, or inaccuracies.
You remain solely responsible for reviewing, validating, and where necessary correcting these documents before any distribution or any contractual, legal, or regulatory use. We do not warrant the completeness or accuracy of these documents and are not liable for the consequences of using them without prior validation by you.
Your use of the artificial intelligence features must comply with applicable law, including the GDPR and Regulation (EU) 2024/1689 on artificial intelligence (the "AI Act").
## 21. Limitations of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Services, even if we have been advised of the possibility of such damages. Our total liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the twelve (12) month period prior to any cause of action arising, consistent with Article 12 of the [Terms of Sale](/legal/terms-of-sale). This limitation does not apply to damages caused by our gross negligence or willful misconduct.
## 22. Indemnification
You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services.
Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
## 23. User Data
We will maintain certain data that you transmit to the Services for the purpose of managing the performance of the Services, as well as data relating to your use of the Services. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Services. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.
## 24. Electronic Communications, Transactions, and Signatures
Visiting the Services, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Services, satisfy any legal requirement that such communication be in writing. YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SERVICES. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.
## 25. California Users and Residents
This section applies only if you are a resident of the State of California. If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.
## 26. Miscellaneous
These Legal Terms and any policies or operating rules posted by us on the Services or in respect to the Services constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Legal Terms shall not operate as a waiver of such right or provision. These Legal Terms operate to the fullest extent permissible by law. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
If any provision or part of a provision of these Legal Terms is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Legal Terms and does not affect the validity and enforceability of any remaining provisions. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Legal Terms or use of the Services. You agree that these Legal Terms will not be construed against us by virtue of having drafted them. You hereby waive any and all defenses you may have based on the electronic form of these Legal Terms and the lack of signing by the parties hereto to execute these Legal Terms.
## 27. Contact Us
In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us at:
There\
231 Rue Saint-Honoré, 75001 Paris, France\
Paris, Île-de-France 75001\
France\
[hello@there.do](mailto:hello@there.do)