> ## Documentation Index
> Fetch the complete documentation index at: https://docs.there.do/llms.txt
> Use this file to discover all available pages before exploring further.

# Sender

> Choose the sending mode for sharing emails

Choose how sharing emails are sent and which identity appears in recipients'
mailboxes.

## From There

By default, There sends sharing emails from `notifications@there.do`. We prepare the
email, add the secure sharing link, and deliver it to the recipients listed in
**To**, **Cc**, and **Bcc**.

The sender name remains clearly visible to recipients, for example
`Sender name (via there.do) <notifications@there.do>`.

There acts as a trusted sender for these notifications. This mode keeps the full
sharing workflow inside the application and supports There email features
such as read tracking, scheduled sending, automatic reminders, automatic lock,
and comments.

### Custom sender

<Info>
  This feature is available starting from the [**Business** plan](/billing/plans/index).
</Info>

With **Custom sender**, you keep There as the delivery service while changing the
sender details shown to recipients:

* the display name used for the email;
* the reply-to email address used when a recipient answers.

To configure it:

1. In the share view, open the **Sender** section.
2. Select **There Notification**.
3. Edit the display name and/or the reply-to address.
4. If you enter a new reply-to address, enter the verification code sent to that
   inbox.

<Tip>
  Use a shared reply-to address such as `project@firm.com` when answers should
  go to a project mailbox instead of a personal inbox.
</Tip>

## From your mailbox

There helps you prepare the sharing email with the writing assistance available
in the application, such as recipient suggestions and message composition. The
email is then sent through another mailbox, with the document access link
automatically included in the message.

### Email client

You can also send the sharing email from your own desktop or web email client
(Microsoft Outlook, Gmail, Apple Mail, Microsoft Mail / Windows Mail, Thunderbird,
Spark, eM Client).

After you compose the email in There, the application opens your email client with
a pre-filled draft. The draft includes the subject, message body, recipients,
and the sharing link. You can edit it before confirming the send from your own
mailbox.

<Note>
  This mode uses your local email application. There prepares the draft but does
  not send the email for you.
</Note>

### Outlook

If you use Microsoft Outlook, There can send the email directly from your Outlook
mailbox after you link your Microsoft account and grant the required
permissions.

Once Outlook is connected, the **Send** button prepares and sends the sharing
email from your own mailbox. The sent email is saved in your Outlook **Sent
Items** history.

### Gmail

If you use Gmail or Google Workspace, There can send the email directly from
your Google account after you link it and grant the required permissions.

Once Gmail is connected, the **Send** button prepares and sends the sharing
email from your own mailbox. The sent email is saved in your Gmail **Sent**
history.

## Which sender should you choose?

Sending from your email client, Outlook, or Gmail uses your own mailbox rather
than There's notification infrastructure. Some There-managed email features are
therefore unavailable:

| Feature             | There Notification | Email client | Outlook | Gmail |
| ------------------- | ------------------ | ------------ | ------- | ----- |
| Sending history     | ✓                  | -            | ✓       | ✓     |
| Formatting          | ✓                  | -            | ✓       | ✓     |
| Read tracking       | ✓                  | -            | -       | -     |
| Automatic reminders | ✓                  | -            | -       | -     |
| Automatic lock      | ✓                  | -            | -       | -     |
| Scheduling          | ✓                  | (✓)          | -       | -     |
| Comments            | ✓                  | -            | -       | -     |

Use **There Notification** when you need tracking and automation. Use your own
mailbox when the email must come directly from your address or when recipients
expect to see the message in an existing mailbox thread.